I found the Technion presentation and did his job and left but the problem wasn't resolved because…read moreit started over again in 24 hours later when I called for them to return they made a appointment with a 3 hou window but never shy up the told me the would come the next day and att gave me an appointment windy if3 hours and never showed up or called then the my day they wer trying to tell me they hat tried to do me a favor and the made a false report to my home warranty to block my coverage a real bunch of shisters be very careful dealing with these people I had a friend come over after 2 days of being lied to and we resolved the problem

Cozy solutions. This company came to my house on 7/21/23 to diagnose my a.c. problem. They said…read morethey would report to my warranty company in one or two business days. On the third day they had still not submitted the claim. They said on the third day they would submit it. Fourth day, no submission. 5th day they said they would submit it. It's 7/30/23 and they have not submitted it. It has been over 90 degrees in jackson ms. This entire time. I asked the technician if he could expedite this claim because I have a young child and pets in my house. He said "I'm in attics all day, I know what hot is." I have been living in a hotel since 7/21/23. I have yet to get a call from 'Cozy soluitions' since 7/21/23. They have a total disregard for their customers. Who does this? Do not use this company for anything unless you plan to have a religious experience in a hot box.