Security Force One offered top notched service for our company. We called at the last min and they…read morewere able to cover us right away. They were very prompt, efficient and secured our establishment very well. They offered very affordable rates and I will definitely use them again.

My experience with Security Force One, LLC services was truly exceptional. This was my first time…read morerequiring services from them and it couldn't have been any smoother. The whole team was professional, polite, and best of all they made all feel safe and happy. I was satisfied with the quote process and billing was easy and efficient. I will use them again in the near future and would highly recommend them for any future project.

Unresponsive and do not follow-up. had an appointment set with this company and confirmed by email…read moreand phone with the Jason guy that works there and no one showed up and when i sent an email i received no response no apology or explanation.

This company has come a long way since I started. New management and new attitudes. It is a…read morepleasure to work for this company and be apart of their team.

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

We have had Stealth Security Group monitoring our security system for 6 years and are very happy…read morewith their service.

Excellent customer service! Very kind and helpful. Willing to go the extra mile for our needs…read more Highly recommended!

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

Sales people just lie to close the deal. I asked about features that were a must have and come to…read morefind out later not one feature is offered in the app. Do not use this company

They are a scam. Customer service is horrible and are not professional. -10…read moreThey do not honor appointment times and do not care about customer satisfaction

I have continually had terrible service with ADT. For security itself, the timing of when the…read morealarm went off and the time they called was a half hour so not super fast response. On a regular basis, when I call for help, customer service is super slow. Each phone call has been at least 30 minutes with most of it being waiting on hold. ...The worst yet has been when they are scheduled to come here and show up with the wrong parts, This then means more phone calls where most of my time is on hold and another day where I have to block off time on my schedule. If you are looking for a new security system, consider someone else. I too will be shopping very shortly.

I've been an ADT customer for quite some time and unfortunately, I'm very disappointed with the…read moreservice. One of my exterior cameras has been out of commission for over a year, and despite continuing to pay for it, nothing has been resolved. The camera is mounted so high that it's completely out of reach for me to troubleshoot on my own. When I finally contacted ADT to request a technician, I was told I'd have to pay over $100 just for someone to come out--before any actual repairs. On top of that, they charge an additional fee for every 15 minutes the technician is there. I already pay a premium for this system, which includes multiple cameras, a booster, and an alarm system, so it's frustrating to feel like support comes with a price tag every step of the way. To make matters worse, the overall system performance is unreliable. The connection is consistently poor, and my doorbell camera only works when it feels like it. For what I'm paying, I expected much better reliability and customer service. Once my contract ends, I'll definitely be switching to a company that's more dependable and puts its customers first. ADT might be a big name, but my experience has been far from premium.

I have had the opportunity to work with Imperial Surveillance on 2 separate occasions…read more The first occasion was for a system upgrade of a system that was approximately 25 years old. Imperial was able to remove the pre-exisiting cameras and install the new system seamlessly. They were able to provide the best options for the type of system that we needed. The best part of the system was the ability to see the cameras from your cellphone. The property that I managed wanted that feature and I was able to distribute the proper steps to use that feature, and the residents were thrilled to be able to view the lobby area from their phones. The second time I used them, I had no idea that they were bidding for the camera upgrade and I immediately recommended them. The installation time was as promised. Imperial Surveillance made sure that the property had what it needed. If you need a camera security system, I highly recommend Imperial Surveillance.

We purchased an entire security system from Imperial, including 12 cameras. After the installation…read morein Feb 18 we found out that all the cameras they installed were outdated technology and only had a 90 day warranty. They began breaking after 3 months and we just replaced all 12 of them last week with a company that warrantees their cameras for 2 years. I would DEFINITELY not recommend doing business with this company.