I contacted MS&L to program a keyfob for my vehicle (my key was lost) They drove over an hour to…read moremy house, for a prescheduled appointment, worked on the program for about 30-45 minutes (said it would only take 10-15min) then told me it would not program and didn't charge me for the time or 2 hours of travel time long story short, veh towed to dealer, they informed me damage to steering column could have only been caused by locksmith & must be repaired to program new keyfob. MS&L denied causing damages & refuse to pay for repairs or provide their insurance info. The cost of tow, repairs & car rental is over $5000, I'm a widowed, senior on a fixed income and need my money back. Even my auto insurance company can't get the company to take responsiblity for their blunder. Totally irresponsible!

I needed to get copies of the car key for our grand daughter's Toyota Camry. The car is an older…read morecar, but new enough that Lowes, Menards, and Home Depot did not have the blank to make these keys so they directed me to a lock Smith. The place has a handicapped parking spot and a ramp for handicapped people which made going in easy! The gentlemen greeted me immediately and were very professional. They were able to make copies of the Camry key quickly and accurately for $5.00 a key which I felt was reasonable. I asked about a key for my Sienna--that key would have been $100 because mine has a computer chip in it and has to be programmed! I passed on that key. I don't feel they were overly priced because we had a copy of our Buick's key made, and it was $90 for they key and then we had to pay the Buick dealer to program it. We tried the three keys, and they all worked first time! We were very happy with their services

A to Z Key Shop has served the Battle Creek community for years. We had our residence locks all…read morerekeyed to one master after new doors and hardware installed. Also had slider door lock adjusted and extra keys made right on site. The work is always fantastic, quick and affordable. Take from us, we served the community for 47 years and over those years we utilized A to Z exclusively. They are professional and highly skilled. Mobile service was great. The older gentleman owner has finally settled into a more relaxing life and his son is doing a great job! I expected to pay more than $400 for five locks/tumblers/hardware to be changed. Thank you A to Z!

Great place to go for all key needs. Got a bunch of cheep keys made at a box-store for a masterlock…read moreand none of them worked right, every single copy from a-z works like the original.

Todd was wonderful! My granddaughter was locked out of her house and he came right out to help her…read more He was very professional and helpful, and he was so thoughtful to call and let me know she was in and all was well. I really appreciate his help!!

Lock Doc changed four locks at my house. He is owner operated, experienced, professional, and he…read morehas reasonable prices. I called his competitors and he beats them on price and his quick scheduling. If you're looking for a company you can trust- Lock Doc is a great choice. He offered me same day service at no additional charge. Bottom line, this is a quality company. Thanks, Lock Doc.

He was a very friendly guy, got to my moms vehicle very quickly to get her car unlocked as she had…read moresat her keys down to unload her groceries. We would recommend him to others.

From the owner: We come to the customer to provide service. We are quick, and professional.read more

I called this locksmith at 1:00 AM to get information about getting a key for my motorcycle that…read morebroke in the ignition and they were very helpful and gave me a lot of good advice and things to try! The owner was very cool and down to earth and helped me over the phone without even charging me for his advice. Highly recommend this locksmith to anyone!

Excellent Service! Punctual, honest and dependable! Will definetdly go through again!read more

What a great response I received from Paul!! I woke him up with an early morning call due to…read morelocking myself out on the back deck at the friend's house where I'm staying and caring for her cat while she's away. He told me what he needed from her & he was here soon after to rescue me! Jack, the cat, thanks you too!

Very helpful and efficient! They were speedy and able to help me get into my apartment in the…read moremiddle of the night. I'm very grateful and I highly recommend!

Called/left message for 24 hour service evening of 13Oct2021, then 14Oct2021 when they were to be…read moreopen, also sent multiple e-mails to them - NO RESPONSE!? They are either worthless or out of business? Your guess. Either way don't waste your time! J&J Glass wasn't much better (they might come 2-3 days later) Try: https://www.michigansecurityandlock.com/ They came 16 hours later, but got us in Only place in town available

They answered my call on a Sunday morning, when "the other guys" were only on voicemail. Was able…read moreto help my brother out of a jam, very courteous and reasonably priced.