Courtney found excellent tenants for our property, and we have really enjoyed having her as a part…read moreof our team as our property manager. She is reliable and will go out of her way to go the extra mile and knows how to navigate the waters before anything becomes an issue. I would highly recommend Courtney and we look forward to having her take care of, our tenants, current, and future properties for a long time to come. Thanks Courtney!

We have used Vantage West Property Management for a couple years now. They have been a great…read moresource for finding good long term tenants. They are always quick to help with any issues that may arise at the property and needing of repairs. It is great knowing we have a team taking care of our property when we are not available.

We're a society, not a strata corporation and after almost 4 years they still don't know how to…read morehelp us. They offer no advice or assistance or seem to know nothing about the Societies Act of BC, the legislation that applies to us. Ask a question, the response is call a lawyer! Anything they do besides answer an owner's email is charged xtra. Even their accounting dept screws up. They won't accept cc or cash payments over the phone or at their offices. Slow to respond, lack of knowledge and 'nickle & dimed' to death. Not a great service provider.

Our strata experience with APM does not even rate one star. Management provides no support to…read moretheir company clients in directing/correcting a poor strata manager. We are leaving!! Darryl Scott is a very junior strata manager, comes across as all knowing but has to be corrected on most of his actions or lack of actions. To many issues to mention. Our strata has gone through 7 strata managers with APM all worse then the next. It is unfortunate that our frustrations are with APM, however, I think it is a more systemic problem with Property Managers who do not follow the SPA and managers/owners who do not want to correct or confront the strata manager for fear of loosing an employee. Karl

Menthil properties should never be considered for your property management needs. I am a condo…read moreowenr and have a contract with them. Our Property manager left their employ and I have tried to communicate to them about rents that we are owed, rents that our tenants paid directly to Menethil prior to our property manager leaving them. As for 2 months later, they still have not responded. My tenants have shown me their banking records and they show that Menthil took their rent payments. We are fighting to have Menethil release those funds to us, and they refuse to respond. We have no option now but to proceed with an action through BCFSA. NEVER USE THEM, THEY ARE UNSCRUPOLOUS, THEIVES AND ARE NOT TO BETRUSTED.

Donna Craig abuses her right as a Property Manager playing the blame game anytime as issue requires…read moresolution. My roommates and I have experienced INVASION OF PRIVACY, GONE WITHOUT WATER FOR DURATIONS OF TIME TO A FLOODED HOUSE. When we had called the emergency contact line for this time of situation, we were responded to, "Signed off for the day, call back tomorrow!" Meanwhile my home and personal belongings are being destroyed by a flood. Forcing me to call a flood and fire company to assist in stopping water & further damages. All falling on me the tenant as my cost because I shouldn't have called them I later learned my water connection had been tampered with and my Neighbors security camera picked up the owner of this company cutting the water line? 6 months later, we continue the court battle.

My first introduction to Adrian Hazzi and the team at Vantage West began when I stumbled across his…read moreYouTube tutorials on how to find ideal properties to fix / flip back in 2009. At that point it was just just name recognition and it was not until years later when we decided to move to Kelowna that we reached out to his team for their services. Admittedly, I came into things with a negative bias towards real estate agents, having dealt with some realtors that didn't serve much more than role of tour guide/ key holder/ open house attendant. Not the case here. The team at Vantage consistently delivered valuable insights and their professional advice on how to make a good investment In the market gave us confidence that we were making a well-informed decision. I'd recommend calling them first if you're looking to get a handle on the Local real estate market trends and their insights to make a good investment.

I have recently been a Vantage West Realty client. My agent is Darcy Fiander. I am completely…read morehappy with the service I received from Darcy. He was (and is) extremely professional and always focussed on finding me exactly what I was looking for. Even if it meant a long road of discovery of what I REALLY wanted. Darcy was very patient and supportive all the way along. He continuously "checked in" to make sure we were on the right track. And, Darcy slogged through all the detail of our offer even it meant long hours and late nights. In short, Darcy was there there to help us and I highly recommend him to anyone looking for a new home.

Duane Dray is a flake. Wasted our time. didn't show up, gave us the run around on our rental, it…read morewent on for months. He is definitely a gamer with no integrity and doesnt care if he wastes peoples time or money. I definitely would say you do not want him as your property manager or running your strata. I would avoid Highpoint Realty.

Duane Dray was my property manager as I do not live in town and required someone to look after my…read morehome. He found renters with Criminal records, multiple domestic disputes, excessive damage - cats urinating, dogs defecating, dogs chewing through walls, and more. He did not visit the property (as in our contract) because he was "afraid of the dogs". He did not collect any damage deposit - allowed this to be used as rent. I had to place adds, find replacement tenants, hire another agent who helped me to do $10,000.00 in repairs and then help the new tenants move in. Duane kept the finders fee for this. I reached out to Steve Hardy the Managing Broker and was referred back to Duane. Now, 6 mos later, they are still holding $4,973.96 of my rent in an escrow account, and will not hand over the necessary tax forms for me to pay my taxes. I will likely have to hire a lawyer to obtain my money and tax forms. There is a reason this company is not recommended by the BBB. Avoid these slum landlords.