Had the opportunity to work with Vivianna Esquivel at the St. Paul branch, and I can't say enough…read moregood things about her consistent follow-up, professional demeanor, and overall care/support regarding a complicated loan process. Instead of just letting the initial process fall through the cracks, she offered soulutions to get around the obstacles surrounding my loan. While some bankers would have closed the door, she diligently worked with me to find the best case scenario and secured my transaction. Plus, she likes her job! It was very hospitable and a friendly "can-do" apporach that sustained my trust in doing business with Wings in the future. Way to level up, Viviana! :)

I love how you are greeted and feel at home here , Jennifer welcomed me in and got me hooked up…read morewith theola who did an amazing job getting me in and out and really going over everything thoroughly so I understood everything . THANK YOU

I love this bank! They have an awesome checking account called "WooHoo". It earns me close to 2%…read moreinterest, which these days is pretty good, so I put all our $$ into that. Plus, this account reimburses me for ATM fees that other banks charge me when I travel. Can you believe that! Every month the bank PAYS ME! Last month they paid me about $20 in interest for the month, plus about $22 to refund me that other banks charged me in ATM fees. Compare this to the big banks. Then there's the customer service which is OUTSTANDING!!! They know me. When I stop into the bank, they say, "Hey John how's it going? How are the kids?" They don't even bother to ask for my I.D., they know me. When I call the bank to deal with something, I get a live person who is helpful and local. They don't have a massive call center in some other part of the world. Really I can't say enough how much I love my bank.

Citizens Bank in Lakeville, MN is the best in the area when it comes to outstanding customer…read moreservice as well as great interest rates, which they post the rates on their website. I've shopped around and Citizens beats the rest. In my opinion, when banks don't post their interest rates online, they're hiding the fact that their rates are not great.

UPDATE: After a few weeks of persistence, between me & by my personal banker, Wells Fargo…read morereinstated my old account. Never give up! All is well. I've been banking with Wells Fargo for over 30 years. I've lived through numerous policy changes but what happened today was a mother of deceit. My personal banker spotted my old line of credit/overdraft protection account that had some great features "grandfathered in" from years ago. She convinced me to open a new line of credit, with lower interest rate, had me close my old account over the phone and immediately said: "Oops, your new account can no longer be your overdraft protection anymore", she proceeds to call the headquarters right back to re-activate my old account, to which, of course, the answer was "hell NO!!", but I was immediately offered to open yet another account, such as savings, to become my new overdraft protection that I would basically have to pre-pay to have my own ass covered. If I had extra money, I would not need overdraft protection in the first place. I've been duped. Wells Fargo, you failed me. Why am I not surprised?

On May 2, I met with a banker with the intent of closing my college checking account and opening…read moreanother checking account more suited to my needs. The appointment took two hours because the banker wanted to know my "financial goals," and we didn't even get around to closing my account. We set up an appointment the following week to close my account. I walked in and was told the banker wasn't there, as she had taken the day off. Luckily another banker was able to assist me with transferring my funds and closing my account. All taken care of, right? Wrong. Another couple of weeks went by, and I received an email saying my account couldn't be closed because I still had $20 or so remaining. I called the Wells Fargo customer service number, and explained that I wanted the remaining funds transferred into the new account and the old account closed. I was told that this simple process would take 5-7 business days. It has been 2 weeks now, and my account has yet to be closed. I guess Wells Fargo still operates by stagecoach, because my simple request- close one account- has taken a month and counting to be fulfilled. I encourage you to bank elsewhere, because you'll get nothing but problems with Wells Fargo.

I have heard many things about this bank's unethical loan practices and now I have seen them for…read moremyself. Avoid this bank at all cost. Associated Bank services my mortgage loan. This year I wanted to prepay my taxes. I called their loan department to find out if they would suspend my impounds for the year if I prepaid or what I needed to do. I was advised that I would have to continue my impounds but that after the dates the mortgage installments were due they would confirm they were paid and then send me my refund for the overages. They did this after my May installment. After my Oct tax payment date I called Associated Loan services where I was told they no longer will send the overages I will have to wait until next May. That gives them my money for 18 months. This is not what they told me when I made my initial call. They can confirm that my taxes are paid. They can confirm that they have all that money in my escrow account as an overage. They originally told me they would refund after confirmation of tax payment and now they will not release my funds.

From the owner: Associated Bank offers a full range of banking services & financial products and services --…read moreChecking accounts, Savings accounts, Certificates of Deposits, Home Loans, CDs and more. Member FDIC. Equal Housing Lender

Called multiple times for information on accounts and options for small business. Never received…read morecalls back. Spoke to multiple individuals and nobody ever got back to me. Small bank = limited service. Crap location as well. Not good!

Incredible local bank with friendly employees who know your name. This bank has been a great…read moreadvisor to me, both personally and professionally. I recommend this bank to all who want a personal relationship. They offer many financial solutions to meet your needs. To all the great people at South Metro, thank you!

Not a bank. An open to the public credit union…read more We joined Star Choice CU when the Bloomington branch was opened. We moved from TCF bank, as TCF had just started charging customers for having a checking account balance fall below a set $ avg. per month. We have opened savings, checking, credit accounts and have had (4) car loans through them. The customer service is like what one would expect in a small town. Thank you Joe Wabs. The rates I have received are far lower than any around. And general fees are less than any bank. Do some research. Visit their office (It may seem relaxed, because it is). Glad we found them!

Star Choice is great. Both of my kids got car loans with no credit history or co-signer. The…read morepeople are always super friendly and recognize me by name. I love this Credit Union!

Completely ineffective at banking. Customer service is…read morehorrible. Web site I use frequently now flags fraud. Locks up my card. They told me nothing they can do yet they are the ones who placed the fraud and lock my card. Inconsistent explanations. !!! Dont use this bank !!!

Trustone is amazing and the people are so helpful!! Remember everyone's name and goes above and…read morebeyond!!