Every so often, I have an experience I can't stop talking about- and my recent cleaning with Dr…read more Mitchell has had me blathering to anyone who will listen. I'm a new mom and needed to bring my 5 month old to my dental cleaning. I thought she would nap. I even drove around the neighborhood to really cement those sleepy vibes. But no. As soon as we stepped out of the car, her eyes shot open and sleep was out the window. The amazing women at Dr Mitchell's office held my fussy baby while I got my teeth cleaned. Im sure they would prefer to not have to deal with a baby at their office, but they made me feel welcome and accepted - even in this weird time where this sidekick has to follow me everywhere. The hygienist Darcie was ultra kind about a fear I had, and even connected a chronic issue with something my previous hygienist hadn't thought of. When it was time to schedule my next appointment, I was able to make alternative arrangements to text since the baby was crying and ready to go.

Dr. Mitchell has been my primary dentist for many years and I have nothing but high praise for her…read more, but the treatment I received today by one of her front desk staff was disappointing, rude and without empathy! I fell scammed and she Made me fell like nothing when I have been going to this dentist for many many years! To have to find another dentist after being treated so rudely is upsetting! It's sad that one person can be so petty , and uncaring! Never again

The dentist is excellent, the staff is very professional and friendly, and Jessica, the hygienist,…read morewas caring and thorough. I highly recommend Arbor Hills Dental.

I can't say enough about what a wonderful staff that is working at Arbor Hills Dental. They are…read morekind, caring and gentle with the folks that they provide care for. They provide education as they do their work and options for appointments and services. Thank you, Dr. Toi and team! Valeri

I am one who dislikes visits to the Dentist and carry a lot of anxiety into these appointments…read more From the minute I met the hygienist I was at ease. She understood the anxiety and attempted to assuage my concerns. She explained everything she was going to do prior to, which helped. I also have never had sonic cleaning, which is what they offered. It was a fantastic way to get your teeth cleaned rather than the scraping that often occurs. The Dentist came in and was a delight to talk to. For someone who often "misses" the cleanings, I will be going back for my recommended scheduled cleanings.

I absolutely love Newberg Family Dental and all of their staff! Dr.McLeod is very personable and…read morecompassionate. She is so good at her job, and is very knowledgable in her field. She, and her staff are very helpful and willing to help with whatever you need. I have had the same Hygienist every time, which I love! Melinda is very comforting and knowledgeable as well. She is so gentle and my teeth feel immaculate when I leave. All in all, I highly recommend this practice.

It's no Dr Brecke anymore. Run for the hills. I called to ask about this new dentist but the front…read moredesk just argued and argued. Second reason to never visit this place. THIRD reason, I was ill and ended up in the hospital. I asked a question and he told me to just get up and brush my teeth. If all you have are teeth, fine. If you have other parts of your body, maybe find someone who studied the entire body.

My husband and I have been going to Dr. Brecke for about 2 years. U til now we didn't have anything…read morebut routine cleanings and a couple small fillings. I realize Dr. Brecke has an attitude of "don't worry it's all fine " going on. People like his laid back demeanor. His office staff and Hygienist are very pleasant. They have the same "come on in!" Attitude. His office is a little outdated but clean. This time I went to him it was for an infection in a previous crown. My face was swollen and I was in extreme pain! They couldn't get me in for awhile (the start of no back up plan for emergencies!) so I contacted a previous dentist and was seen right away and given antibiotics. The prescribing dentist is not someone that I want to go to for routine things because he is always saying I need thousands of dollars in dental procedures that I question. I went back for the pulling of the infected molar. This appointment happen to be the same day that we had a death in the family! I told the receptionist about this when I arrived. Dr. Proceeded to pull my tooth. His assistant was obviously new! She didn't provide the assistance Dr Brecke needed. It was obviously irritating him. I left with no antibiotics, no rinse of any kind and a handout. Over the next few days my tooth started to become infected! I called first thing on a Monday! The receptionist said Dr Brecke had come in that morning "shaky so I sent him home to sleep for a few hours" Apparently there was an emergency in his family that weekend). I was sympathetic because our family was going through a rough patch. I asked what I should do. She said wait for a few hours and they would call back. I waited... called back after 4 hours! The women on the phone said he wasn't there yet. I said "don't you have a back up dentist for emergencies? She answered in a flat voice "well we use ---- but normally we give him a heads up"! I said "I'm going to Urgent care. I went there and was put on a strong antibiotic! When I went back to have it checked after two days of medication, no one mentioned the whole ordeal! Dr. Brecke looked uninterested and said it would heal. He told me to "just quit taking the antibiotics when it starts feeling better! At this point my mouth was super sore and raw but starting to heal! He gave me no numbing rinse or anything for pain. The last straw was when he just walked away from me to the front of the office. He handed my chart (who doesn't use computer charting?) and said to the receptionist "well we will probably never see her again but if she has any further problems she can call"! Very unprofessional! No attention given for pain or infection! The kicker is I have had a total knee replacement last year! A bone infection would be horrible in my case! I will look for a new dentist! One that doesn't want to do everything he can think of but also is on the ball for the basics of my dental health!

Here locally to visit family when I thought I lost my temporary filing after a root canal last…read moreweek. Called around and found Dr Kerns office who could get me in for a look. Everything was good and no new temporary filing needed. Thanks so much to everyone in the office for your warm welcome and help!

Pain not a priority. Empithetically challanged. Not good traits for a dentist.read more

If I could give them zero stars I would. Originally scheduled an appointment with them in December,…read morewhich was scheduled months prior. December rolled around and they cancelled the appointment because they didn't have a provider, understandable the first time around. Rescheduled for February, they call 7 days before the appointment to reschedule as they don't have a provider yet. Staff turnaround is understandable, but why continue to schedule appointments or offer to reschedule when they cannot meet their patient's needs? Absolutely ridiculous.

Terrible communication, they never informed me that they changed the time of my appointment until I…read morearrived, they don't know that you change your work schedule to attend on time and they come out with this, it's not fair that they play with people's time. They just tell me that my appointment is at 4:00 and then the card with the time they give about what happens maybe I have to guess or what?