Negligent, absolutely negligent. Don't bring your kid here if you have state insurance because they…read morewill treat you differently. The receptionist is so condescending and so rude. It's unbelievable.

Changed our entire dental plan to be able to see this dentist, and schedule an appointment for my 4…read moreyear old who needed an emergency appointment as he's been in major pain for over a week now. They called us two hours prior to our appointment to tell me they weren't able to take him because the change in insurance didn't reflect on their end. I asked the receptionist to please call our health insurance to verify that he was on the correct plan to be treated in their clinic. I also called myself while I waited for them to call me back. I was told over the phone that our insurance plan was in fact changed and he was able to be seen at that clinic BY THE INSURANCE. When I called the receptionist back she said she also called them and it wasn't changed (clearly didn't actually call.) Then continued to state it's "clinic policy" which is fine, but if she had actually called the insurance their practice should know it would be covered by insurance. I would have been fine paying out of pocket until our insurance reflected if that's what needed to be done. So now not only is my son still in pain and untreated, I now get to spend time finding yet another pediatric dentist and wait for their next availability. As someone in healthcare, this is really unfortunate patient care, especially for CHILDREN. Not very "pediatric dentist" of them. Disappointing.

I am one who dislikes visits to the Dentist and carry a lot of anxiety into these appointments…read more From the minute I met the hygienist I was at ease. She understood the anxiety and attempted to assuage my concerns. She explained everything she was going to do prior to, which helped. I also have never had sonic cleaning, which is what they offered. It was a fantastic way to get your teeth cleaned rather than the scraping that often occurs. The Dentist came in and was a delight to talk to. For someone who often "misses" the cleanings, I will be going back for my recommended scheduled cleanings.

my only complaint is the orthopedic doctor will not talk to parents!! Most of the staff are…read moreamazing!!

Unlike any other dentist ive been too just great for kids! Staff is informative and doctors are…read moregreat ! Highly recommend

Made me wait 6 months for an appointment, just to tell me that they can't help because it had…read more*shockingly* gotten worse in those 6 months. Thanks?

My daughter started here when she was 3.5, she's 16 now! I can't recommend BDFK enough. Always…read moreprofessional, always thoughtful and caring and always FUN. Tv's on ceiling, video games in the lobby and a coffee station for the grown up. Looking for a pediatric dentist, look further, it literally doesn't get any better.

Thank you again for another positive experience. Your compassion and extra attention to each unique…read morepatient is what makes us keep coming back. You're very thorough with explaining to our children what is happening and they always leave with a smile. We are very grateful to have you as our dentist.

From the moment you walk in, the team makes you feel completely welcome and at ease. The front desk…read moreis friendly and helpful, the hygienists are incredibly thorough, and the dentists take the time to explain everything clearly and answer all your questions without ever rushing you. The entire office runs on time, and they're always flexible when it comes to scheduling, which I really appreciate. The atmosphere is calm and comforting, and everyone treats you like family.

I had been using Dundee Family Denistry for years. Dr. Methven. Had been great till a few years…read moreago. I had some tooth pain and could not isolate it. Dr. Methven treated me like crap. He sent me to an endodontist that was caring and found the issue. I have never been treated like this from any dentist. I will never go back!

After using this dentist since moving to Wilsonville for our kids, we'll never be back. My youngest…read moreis on the autism spectrum and so anything that is new or invasive is very challenging for him. On top of that, he has general texture issues. Given his challenges related to his autism, a dentist visit is usually him grinning and bearing it with strangers in his mouth. Which it is for most kids, but exacerbated by his disability. The dentist is well aware of his disability. Today we took him in for a routine cleaning and exam and learned that he'll need a few fillings. The dental hygienist was completely insensitive to his needs and generally seemed frustrated she had to deal with our son. He wasn't throwing a fit. He was tearing up because he was uncomfortable and the X-ray mouthpiece hurt and that when she was flossing him, she was being rough. Then, when the dentist delivered the results that he needed fillings, he did so in a way where he made it clear he did not want to maintain us as customers. Instead of saying "we don't feel like we can provide the level of care we believe your son needs, were referring you to the children's hospital...", he said he was not willing to provide the service so here's a referral. Understand, we're the first people to admit when our kids are being turds, because we don't want them to be a burden on anyone else. With that said, our son was a trooper today given how his autism can manifest in similar situations. The dentist and his staff acted in an insensitive manner and quite frankly not you expect from professionals dealing with a child with a disability. TL:DR- The dentist and his staff were rude and insensitive to our disabled child.

I recently took my two children here for their first dental appointments. And I have nothing but…read moreGREAT things to say. My children (ages 3yo and 20mos) had such a good time at the dentist, they didn't cry once!!! The office was decorated beautifully. It was almost like what you would see as a dream world for children. There was a train track wrapped around the office, on the walls. There is a doll house and pirate ship, in the middle of the waiting area, computers with kid-friendly games lining one wall, and a play kitchen along the back wall. My children automatically settled in which was a lifesaver for me, since I had to fill out the patient forms. Which you DON'T NEED to manually fill out anymore. They have fast patient check in which is all computer based! No more hand cramps!! :-) After checking in we were greeted by Dr. James' assistant. She brought us to the back where the kids got to pick out their toothbrushes. (Amazingly these weren't the cheap ones with the gold lettering on it... they were the same OralB ones that I buy at the store for my children.) We then took them to the dentist chair which was made perfect kid size by putting a little kids sofa chair on it. My toddler got to watch Cars on a monitor to help make him feel more comfortable. The staff amazed me with how patient and caring they were. They never once pushed either child to open their mouth or to do anything they weren't yet comfortable They would just try a different way, or move on to a different part of the exam and go back to that when they were ready. After their exams they got to take their "My First Dentist Visit" picture, which was printed off as a souvenir for me. Then the children were then led down the hall to the "prize room." They had wallets, bags, balls, stickers, coloring books, and many more cool toys. The kids each got to pick out a prize. The visit was amazing and I recommend them to everyone that is looking for a dentist for their children. You will NOT be disappointed!!

Wow. What can I say. From start to finish this office has it all. Dr. Downey was amazing, kind and…read morepatient with my grandson. The Cedar Mill location is absolutely beautiful. Lauren is a wiz with insurance and helped me navigate some concerns My daughter had since they are out of network with her plan. We did have to pay about 20% out of pocket, but it was well worth it. If you want the best dental care, head to behind the Smile. Kristin the dental hygienist was so knowledgeable and took her time making sure my little grandson understood everything that was going to happen. I am so thankful I found this office. 14 years ago I used to bring my own kids here and they still are the best of the best!

Dentist is not gentle or kind. She is rude, dismissive and not good with children. I will not…read morereturn and do not recommend.

We have been going to Big Tooth Little Tooth for 5+ years. Both dentists are very skilled and…read morewonderful with kids. My daughter really enjoys having Dr. Kristen as her dentist. She is warm, knowledgeable, and has a calming sense about her that puts kids at ease. My son sees Dr. Ben who is friendly, always has fun shoes or socks, and is good at distracting kids while he is working. Half the time my son is surprised to hear that he is already done. The front office team is friendly and on top of it. My kids have liked all the dental hygienists they have had. The office is welcoming with toys, educational computer games and has bright and colorful designs. Every time we go there it's always impeccably clean. My kids really like the reward system they have in place there. If they have a good cleaning/appointment they are given 2 tokens. They can use those 2 tokens for a balloon or any of the prize machines (which are located in the lobby). I highly recommend this pediatric dental office. The staff is fantastic, the care is wonderful, and my kids aren't afraid or dread going to the dentist since going here. Big Tooth Little Tooth is a gem and I am so thankful they are our kids's dentists.

Who knew going to the dentist could be so fun? The office is adorable with a wooden toy train,…read moreiPads with games, a fish tank, and cute paintings on the walls. Dr. Pham built rapport with my son in the lobby before heading back to the clinical side. He and the hygienist did such a great job helping my typically anxious son feel comfortable during our visit and gave us good advice on working towards better oral hygiene at home in addition to x-rays showing us how many more teeth he will lose and figurines to demonstrate cavities.

Just had our first visit with Dr Lisa and it went wonderfully. We are new to the area so I looked…read moreon yelp and came across the good but not so recent reviews for Bloom & Brighten. So here I am to leave that most recent POSITIVE review! The staff up front were very sweet and welcoming. The waiting room is clean, colorful, and inviting to kiddos. The techs were friendly and informative. Dr Lisa is sweet, patient, knows how to approach little ones gently, and is thorough with her work. My 4 year old can't wait to go back for their next visit! Highly recommend Bloom & Brighten Kids Dentistry to other parents who are looking for an outstanding pediatric dental office!

Absolutely love this dentist office. They are great with my children. The entire staff remembers…read moreus, listens to concerns, and accommodates our busy schedule. Highly recommend!