I had a cosmetic appointment and arrived to fill out paperwork. Once there I was told the doctor…read morehad called out sick for the day. No apology was offered. Just a statement that she wasn't available. I asked why I wasn't called. The receptionist looked at the notes and provided my work # as the attempted point of contact with the comment "voicemail box full." I work for a professional office. We call our patients when last minute scheduling changes occur. I can understand that the provider may be out sick. I can't understand the support staff making insufficient attempts to reach patients. I can't understand not calling my cell phone. Mostly, I can't understand not apologizing. The staff member looked like she did not have a concern or care for the inconvenience.

The assistant who escortEd me to exam room was pleasant and courteous. Someone else came in who…read morelooked nothing like the doctor came in , said hello and asked how they could help. I explained my concern, she looked at the area, diagnosed it from afar, said it was nothing to worry about and walked out the door. The visit was exactly one minute and 45 seconds. No introduction, no good-bye, no do you have further questions .I've waited longer at a drive-thru for a burger. Sad to see what the medical profession has turned into. "Do no harm" but do no good " Total waste of money and time.

The staff are very kind and efficient . Always trying their best to schedule. I go to Dr Bandow…read morewho. treated me after a biopsy for skin cancer. She is kind and thorough . Was accurate in diagnosis when I was told it was eczema among other things by other derms. I completely trust her.

I've been a patient for years and over the last 2 the office has gone down considerably from…read morehorrible customer service to NPs not providing services they used to and making patients follow up with pharmacies for medications to be shipped. The doctor i see always runs late (doesn't matter the time of day) I have waited over 45 minutes for my appointment when arriving EARLY! If my meds weren't covered and shipped there and me not wanting to play around with that I would 1000000% leave this practice

Besides the person at the Cech encounter being bland, the rest of the staff was very welcoming and…read moreinviting. The Anesthesiologist, who performed my injection was very friendly and an excellent job. The nursing staff and their radiology tech in the back were also fantastic. I definitely would return if I needed a procedure or imaging.

Place is awful. Took 3 weeks to get test results. I was informed AFTER i had the test that the…read moreradiologist who reviewed the results was away in Europe.

I met with PA Christina Chao and Heeba (im not sure if im spelling her name correctly)…read moreI had an embarrassing issue and both of these women made me feel so comfortable. PA Christina explained every single step of the process to me and it was a fast and painless process. I wish i did this years ago! Highly recommend!

There is no customer service at all!! You can't get through on the phone when you have a medical…read morequestion, the process doesn't work. It's extremely frustrating and time consuming.

Went to an appointment in March and the staff never sent in the script until 5 months and two…read moreweeks of phone calls on and off. Management wouldn't get back to me and I asked to speak with the doctor twice because they made a change medication and I had some concerns and questions. I finally got through to Dr. Grace Bandow, she kindly answered my questions and concerns regarding the medication change, but did not seem to care that her staff treated me poorly. I informed her that I was going to look for a new provider based on the care that I received and she seemed very indifferent and offered no apology. So if you would like to be treated like a number if you would like to be treated like a piece of dirt, then this is the dermatologist office for you. If you can be professional then you dont deserve a thriving business. Do yourself a favor and skip this practice.

Dr Godwin was Aprox the 4tho 5th Dr. I went to for my skin. I can not express how grateful I am…read morethat I went to him. He performed a simple biopsy that the previously seen Drs chose not to do. I was diagnosed with a life threatening illness and am beyond grateful that I finally got real direction from Dr Godwin so I wasn't wasting anymore time. The Drs I saw prior to Dr Godwin unethically just prescribed various antibiotics which were pointless as they did no testing of any kind to see exactly what type of treatmebt I needed. Although I'm still struggling to find the best medical treatment for my illness, I am grateful Dr Godwin was able to get me headed in the right direction. I would highly recommend this practice as the staff ( Jean esp) has been so supportive and accommodating as I've battled this disease. I've suffered chronically for several years to the point I started to doubt myself. I got to a point that I started to question if my symptoms were all in my head. I can honestly say that I would trust Dr.Godwin's professional opinion or treatment with my children. Words honestly can't express how much I appreciate the support, experience, and the fact that he took my words into account vs. brushing off my concerns. I will continue to seek the treatment I need to hopefully make a full recovery but I will ensure that Dr. Godwin's part of this plan as I trust him which is not easy after several personal bad experiences from the medical community. I will continue to fight this fight and pray that Dr Godwin is in my corner in the ring.

Dr. Oeastreicher's office is wonderful. I feel in good hands with my annual checkups.read more

I will not being going back to this practice again. I had been going there for many years but I…read morejust cannot take the EXTREMELY long wait that accompanies every visit. Without fail, you are made to wait between 45 minutes and an hour before being seen by a doctor. Each doctor schedules at least 2 patients for every appointment time which is unfair. This shows a lack of consideration for the patients and proves that they believe their time is more valuable than ours. It's a disgrace.

My intake was quick and professional, and my visit started on time. The PA-C, Madison Ricks,…read moreexplained the process of my exam and completed it with clear explanation. The visit exceeded my expectations in all ways.

I feel comfortable working with Dr Paesano. she is diligent…read morein the care she provides