I had a cosmetic appointment and arrived to fill out paperwork. Once there I was told the doctor…read morehad called out sick for the day. No apology was offered. Just a statement that she wasn't available. I asked why I wasn't called. The receptionist looked at the notes and provided my work # as the attempted point of contact with the comment "voicemail box full." I work for a professional office. We call our patients when last minute scheduling changes occur. I can understand that the provider may be out sick. I can't understand the support staff making insufficient attempts to reach patients. I can't understand not calling my cell phone. Mostly, I can't understand not apologizing. The staff member looked like she did not have a concern or care for the inconvenience.

The assistant who escortEd me to exam room was pleasant and courteous. Someone else came in who…read morelooked nothing like the doctor came in , said hello and asked how they could help. I explained my concern, she looked at the area, diagnosed it from afar, said it was nothing to worry about and walked out the door. The visit was exactly one minute and 45 seconds. No introduction, no good-bye, no do you have further questions .I've waited longer at a drive-thru for a burger. Sad to see what the medical profession has turned into. "Do no harm" but do no good " Total waste of money and time.

I met with PA Christina Chao and Heeba (im not sure if im spelling her name correctly)…read moreI had an embarrassing issue and both of these women made me feel so comfortable. PA Christina explained every single step of the process to me and it was a fast and painless process. I wish i did this years ago! Highly recommend!

There is no customer service at all!! You can't get through on the phone when you have a medical…read morequestion, the process doesn't work. It's extremely frustrating and time consuming.

I was a patient at Modern Dermatology in Westport for over 3 years. A brown spot on my cheek was…read morerepeatedly dismissed as acne, and filler was even added to it -- which another doctor later said should never have been done. When I switched offices, a biopsy immediately revealed invasive basal cell carcinoma. I required Mohs surgery, leaving a 5-inch scar down the middle of my cheek. Despite multiple calls and emails, Modern Dermatology sent a auto response and did not send medical records requested. This office feels more cosmetic than medical -- not where you want to go for serious dermatology issues.

I am beyond holy with Modern Derm in Westport and have been a satisfied patient for several years…read morenow. In fact my kids now go there and we all appreciate the top notch expertise and patient experience. Compared to my primary doctor (and I know that is a different healthcare category) Modern gets an A+.

The staff are very kind and efficient . Always trying their best to schedule. I go to Dr Bandow…read morewho. treated me after a biopsy for skin cancer. She is kind and thorough . Was accurate in diagnosis when I was told it was eczema among other things by other derms. I completely trust her.

I've been a patient for years and over the last 2 the office has gone down considerably from…read morehorrible customer service to NPs not providing services they used to and making patients follow up with pharmacies for medications to be shipped. The doctor i see always runs late (doesn't matter the time of day) I have waited over 45 minutes for my appointment when arriving EARLY! If my meds weren't covered and shipped there and me not wanting to play around with that I would 1000000% leave this practice

I advise you take your time and patient care experience elsewhere…read more Unpleasant to say the least.

I learned the hard way that my insurance only covers ONE preventative exam annually (Dr. Molls told…read moreme this is very common.) So because I already had my annual physical wellness exam, I owed $$ even though it was preventative. I wish I had known this ahead of time just for full disclosure and transparency. Dr. Molls was professional and knowledgeable, I have no issues related to the service itself. The front desk staff was also friendly and the office is clean.

Went to an appointment in March and the staff never sent in the script until 5 months and two…read moreweeks of phone calls on and off. Management wouldn't get back to me and I asked to speak with the doctor twice because they made a change medication and I had some concerns and questions. I finally got through to Dr. Grace Bandow, she kindly answered my questions and concerns regarding the medication change, but did not seem to care that her staff treated me poorly. I informed her that I was going to look for a new provider based on the care that I received and she seemed very indifferent and offered no apology. So if you would like to be treated like a number if you would like to be treated like a piece of dirt, then this is the dermatologist office for you. If you can be professional then you dont deserve a thriving business. Do yourself a favor and skip this practice.

Dr Godwin was Aprox the 4tho 5th Dr. I went to for my skin. I can not express how grateful I am…read morethat I went to him. He performed a simple biopsy that the previously seen Drs chose not to do. I was diagnosed with a life threatening illness and am beyond grateful that I finally got real direction from Dr Godwin so I wasn't wasting anymore time. The Drs I saw prior to Dr Godwin unethically just prescribed various antibiotics which were pointless as they did no testing of any kind to see exactly what type of treatmebt I needed. Although I'm still struggling to find the best medical treatment for my illness, I am grateful Dr Godwin was able to get me headed in the right direction. I would highly recommend this practice as the staff ( Jean esp) has been so supportive and accommodating as I've battled this disease. I've suffered chronically for several years to the point I started to doubt myself. I got to a point that I started to question if my symptoms were all in my head. I can honestly say that I would trust Dr.Godwin's professional opinion or treatment with my children. Words honestly can't express how much I appreciate the support, experience, and the fact that he took my words into account vs. brushing off my concerns. I will continue to seek the treatment I need to hopefully make a full recovery but I will ensure that Dr. Godwin's part of this plan as I trust him which is not easy after several personal bad experiences from the medical community. I will continue to fight this fight and pray that Dr Godwin is in my corner in the ring.

Was 1 minute past the grace period and they would not see me. Been a patient for years. Rude and…read morenever going back.

I Saw Dr Whitman regarding a concern I had about a dark spot on my face. My experience was…read morepleasant, informative as well as comprehensive. She performed a biopsy with no discomfort and my pathology results were sent to a top- rated laboratory for interpretation. I found the Doctor extremely knowledgeable and answered all my questions. I would not hesitate to recommend her to family and friends looking for a Dermatologist with many years of experience in the field of skin care.

I was new to the area and was looking for a great place to get a facial and look into laser…read moretreatment. After doing some research and a previous consultation at another place; I was sold after my visit to Dr. Gould's office. Her entire staff was friendly, welcoming, informative and overall amazing. I initially went in for a hydra facial and wound up booking an appointment for a Halo treatment. I'm half Asian and I have to be EXTREMELY cautious when using products and lasers on my skin that could cause me to hyper pigment. My concerns have always been my acne scaring, uneven skin tone, enlarged pores and fine lines. After discussing my options of a path to achieve the goal that I wanted, I opted for Halo. After my treatment, I had mends on my face for a few days that fell off. And then after a week the texture of my skin felt significantly different. I do see a difference and continuing to see one as time goes on. I would highly recommend this place and would go back!!

All about you medical Spa and Dr. Christine Gould have changed my life for the beyet in every way…read more Dr Gould is extremely compassionate and caring. I receive testosterone pellets from her every three months, and I have the energy level of a 20-year-old. I have been going to her for over three years, and every area of my emotional and physical life has changed for the best. Before I saw her, I was depleted of energy and was depressed. Now I sleep great and my mood is consistently upbeat good. I have more energy and vitality than I did for decades before I saw her. I just wish I started seeing her about 10 years ago. She has changed my life!! I recommend her to all my friends. Every woman deserves to feel this good in their mid 50's Thank you!!