I want to say don't waste ur time to take your precious kids to this place or in their any locations They are very irresponsible and does not take their job seriously read more

We have been going there for a year now and its always a long wait and one time they booked us at the Elgin office, when we go to the streamwood office. Now me and my wife are stuck at the hospital over night because they forgot to sign the discharge paperwork, after they told us we can leave at 5pm. We contacted the nurse practitioner and she said the doctor can sign the papers after 10pm but it is now 1am and we are still stuck at the hospital with our kids stuck at home. We had to find someone who could watch them another night. And we are stuck in this hospital again. Wonder who is gonna pay for another night? read more

DO NOT GO HERE! I've been here for 5 years and the lack of care the nurses/ Drs and staff have for their patients is insane. Stuff happens it's a business but this is constantly they literally don't care. I have a complex child and any visit or Illness I have to follow them up all day for even an answer. 5 years can't even say her name right! I've explained medical terminology to their nurses. They don't even try to take that they care about their patients. The streamwood offices were extremely dirty even the lobby. Front desk staff looked miserable to be there. I've never walked out of there with a smile. Complete shame. read more

I have taken my children to Dr. Nadelman since they were infants. My oldest in now 18. We have always trusted Dr. Nadelman and his staff. His judgement and wisdom are beyond approach. The staff is always friendly. I can truly say that in 18 years, we have not had any problems. My sincere appreciation for what must be a very difficult job!! read more

Disappointed with the lack of communication & follow through here. We asked to speak with the doctor and the nurse kept telling us that our appointment was with her. Okay, that's fine but the doctor can't spend a few moments answering a question for us? As soon as I left the exam room I requested my kid's records so we can find a new doctor. I would not recommend this place. read more

I had enough today. For my son's 2, 3 and 4 year check ups we had to wait 40-45 minutes after our scheduled appt time. Today I had a 415 and just left at 5. If your doctor can't finish on time to make appointments then learn how to schedule him. One time is an accident, 2 times a trend, 3 times is a habit. The doctor and nurses are nice but they don't seem to understand that having toddlers wait in a room for 45 minute withoiut being seen is not only infuriating for the parents but drives the kids nuts. Plus, parents have stuff to do. We make an appointment and expect it to be met. 15 minutes is reasonable, 30 minutes is ok every once in awhile. But 40-45 minutes every time is a joke. I'd gladly go back if they fixed that. read more

I loved the doctors. However, billing department and receptionists had terrible customer service. I called in originally to schedule an appointment for my daughter to be seen by her doctor and the receptionist denied my request for an appointment. I did not understand and I was extremely confused. I was on a long hold because she went ahead and spoke to billing for some reason that I didn't understand of. The receptionist comes back on the phone and tells me, "I'm sorry, I can't schedule an appointment for your daughter until you make a payment." I was appalled by how this was even happening. I only had a $50 bill and keep in mind I was being HARASSED for $50 when I mentioned countless times I will pay them once I start working. Almost every time I been in the doctors office, they reminded me of my $50 bill or called me multiple times. On May 6th, I was informed of a bill for $1,300. I never knew of this after months and months of taking my daughter to this office. However, it looks like the doctors office had an issue with handling billing the state insurance for my daughter. As I explained that to the billing coordinator at the streamwood office, she told me that I'll have to handle it or I OWE HER $1,300. I am a stay at home mom and caring for my 1 year old. It was outrageous. My mother in law got involved because she has experience with billing as well and noticed something was off about how the billing coordinator spoke to me. In other words, the billing coordinator was helpless and did not try to put in any effort to fix this issue. Please please, do not go to this doctors office. They show a lack of care for children and the parents too. I've filed a complaint with my insurance company against this doctor's office. Terrible customer service. Avoid this place at all costs! I am currently in the process of looking for a different doctors office. Such a shame! read more

I love this practice as they always get us in, especially during emergencies. They do seem to be really busy and appointments go quickly so make sure to call ahead, especially Saturday appointments. The doctors are great and take their time with you, which lets you know you matter instead of being rushed. I like the locations and if you cant be accommodated at one office they will offer you other locations and doctors to get you seen. read more

Great doctors, just hate the long wait times. Seems like that is the case at all Dr. offices.

I've been taking my sons here for a year and I really think I'm ready to look elsewhere. They never take us on time and when the only appt. available is close to nap time, I'd like to be seen at my appt. time, not taken into the room on time and I get to see the Dr. at least 30 min. later. I'm always asked to fill out paperwork when I go, the nurse always mis pronounces my sons names, the Dr. asks me the same questions every time and every time I'm there, I feel like I'm in a clinic. Granted, the front desk staff is very nice and that's refreshing. One time I was in there, I had to ask to move to another room as there were ants on the floor! I was told it was because they have kids dropping food on the floor all the time, but that to me is an excuse...clean better or don't put patients in the room until the problem is taken care of. The next thing that bothers me, why does the nurse take so long to come in to give shots long after the Dr. leaves? I have little ones, they don't want to wait. The nurse should be right behind the Dr. Lastly, not just in this office, why don't Pediatrician offices especially childproof the exam rooms? There are tons of drawers, cabinets and outlets just like at home and curious toddlers don't know the difference. After writing this review, I think I'll be looking elsewhere. read more

Both of my kids have gone here for years. I've never been super thrilled with them because I always felt like just a number. But the doctors seemed good so we stuck with them for 7 years. I called them last week and left a message with the nurse to get my son in for a cut possibly infected and they never even called me back. Needless to say we won't be coming back. They don't seem to care. read more