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    Kalenowski Charles MD

    3.2 (6 reviews)

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    Ascension Medical Group

    Ascension Medical Group

    2.3(3 reviews)
    1.5 mi

    I warn all disabled or isolated people to avoid this hospital at all costs. They are not trained…read morefor it and my last nurse engaged in patient abandonment without care. I called the hospital after to advocate. It took 2 weeks just to get a call back, and that was only after escalating to the head of a department (which since then they've made impossible). No one answers the phone, you must leave a message, and no one you call returns phone calls without an escalation, so you can see the issue. They promised a meeting with staff to address the issue of their having *NO* way to provide medication to someone who is unable to get to a pharmacy that day. This is a problem on 3-day weekends where their patient pharmacy is closed. The nurse told me I couldn't get a ride home either. I had to teach her how that worked, and she insisted on doing it in a way that I knew would not work, and it didn't. If you're disabled avoid this hospital like the plague. Then I got a bill and to get it sorted, because they assured me it was my insurance carrier's issue, took over 8 hours on the phone, on hold for 40 minute periods at a time. Turns out someone didn't read my insurance carrier's EoB, coded the payment wrong, sent me a bill, and wasted 8 hours of my life, and no charge, so it is like they are getting a free employee for a day to do what their employees should have done, and also to supplement a call center with regular wait times of 1/2 hour or more. This used to be a good hospital. Current ownership and management and inability to proper staff this hospital makes it extremely dangerous.

    Military Members and or people who would like to be treated fairly and like you are a human being…read morenot a dollar sign. Do not go to this facility for ANYTHING but specifically mental health. They give 0 f*cks about your personal life and only care that your insurance pays them. They have high standards for their patients and do not follow any standards themselves. I will vehemently be making sure anyone I know or anyone who I can reach will never step foot in this facility.

    Schwartz Pediatrics - Room

    Schwartz Pediatrics

    2.9(9 reviews)
    0.2 mi

    I've been bringing my kids here for years with no problems -- until this week. Because of the…read moregovernment shutdown, my newborn's insurance hasn't activated yet. The DAY before his 2-month checkup, the billing department calls to tell me they won't see him anymore until it becomes active. I explained the situation, reminded them my older child is insured through the same plan, and even offered to PAY OUT OF POCKET. Their answer? "We can't see him without active insurance." For a WELLNESS visit. For a newborn. I couldn't believe how little they cared. No options, no effort to help, nothing. Just "no insurance, no visit." Thankfully my baby wasn't sick, because apparently they wouldn't have seen him anyway. This whole situation was completely out of my control, and the lack of compassion or common sense was unbelievable. I've never felt so dismissed by a medical office. I've already switched to a new pediatrician who actually prioritizes patient care instead of hiding behind insurance policies.

    Doctors Elie and David are amazing. However their staff is in adequate and not professional. Your…read moreoffice is only as good as your front line staff. The reasons behind the one star review. My daughter needs to take medicine she's a newborn and needed a refill. Monday The original prescription was sent over but not filled due to the dosage changing. Called them back to have the correct dosage sent over and I don't believe message was ever relaid to doctors or they might have been gone for the day. Tuesday Called later afternoon to request status of refill being sent over. Was told doctors out of office due to Jewish holiday and to call back the next day. We were never told that doctors would be out of office and never given an oncall number to get script corrected. Also, no notes in our daughter's file from the call on Monday. Wednesday Called first thing in the morning to talk to doctors. Was told doctors were still off for the holiday, which didn't make sense in why we were told to call the day before. We were now told to call the other office location tomorrow as doctor was going to be there. Also, there still were no notes in our daughter's file of what needed to be done and still no oncall number provided. Thursday Called again (second office location) first thing Thursday morning. Explained the situation all over again as there were no notes in the file. Was told we should of called the (original office), which we then had to explain again the situation. Script was finally sent over correctly to be refilled. Due to the inadequacy of the staff we decided we were going to leave this practice. I called to have the records sent over to the new practice. I was told I can come in to fill out the request form or I can email them. I asked to be emailed the form, so I could fill it out and send it back. They told me they couldn't send over the form and just write it on a piece of paper. They also do not have the forms on their website. I call the new practice 8 days later to find out medical records haven't been received. Call here again to find out they didn't see the email/overlooked it. Even though I told them I was sending it the same day I got off the phone with them. Explained I need records sent over that night or following business day as daughter has appt at new practice in two business days. Following business day no medical records at new practice. Called them again and they still have not sent over the records. Was told their fax was not working. Finally get a call back and it magically worked. It took 11 days and multiple calls to get the records to the new practice. Needless to say the front office brings this office to one star.

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    Schwartz Pediatrics - Room

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    Schwartz Pediatrics - Room

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    Kalenowski Charles MD - familydr - Updated June 2026

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