Knowledgeable and honest. Whenever I bring my car in I know I can trust their recommendations and…read morethey aren't trying to up sell. No issues with all with any of the repairs.

Fair pricing on parts and service. Efficient and effective team works like a well oiled machine…read more They were able to find what the other shops missed. Vasco the owner and Bradford native is like the air traffic controller of this extremely busy 6 bay shop. The receptionist takes the order and details over the phone or in person (in person, in my case), when the vehicle comes in Vasco comes out and gets all the details, inspects it and he determines the likely cause with his extensive experience and relays this to the technician that will be working on it. There is no time spent scratching heads, they know their craft and execute it to perfection. Be prepared as it can be 2 weeks to get an appointment, but they and my vehicle were worth it! My Honda Element is a 2005 and I love my element, even though it's in great condition, they didn't mind that she was 'ahem' "mature" and over 200kms, they gave her the same treatment as the young cars and she runs like new! (so excited). Get the early appointment, come early and don't be late because they'll be a slew of customers behind you. They stand by their work after I mentioned a weld had been missed by a previous shop (they ask if they had done it they would have fixed it for free... Cool. Good to know!) Three other shops previously could not fix the issue, until this one - they knew exactly what and why it had happened, and how to fix it. If it happens to be an anomaly (like a transmission output sensor vehicle in limp mode on my dad's Chrysler 300) they will recommend a shop who can fix it. I like that they want the best and most efficient outcome for the customer and themselves. BTW they like baked goods :) (especially danishes) and are very appreciative if they come by the way of their desk. Hint hint. haha.

Really happy with the service I've received here. In a small town, you can't afford to rip people…read moreoff, as the majority of your business will be return customers. It really shows here, and they've gone out of their way and out of pocket to make sure things are done right. I would totally recommend it. Don't, however, expect to bring your car in and have them fix it while you wait.

They said they were going to test it to bring the car but they couldn't give me a date because…read moreeverything was full they said they would call me back to confirm but they haven't yet this people are not nice they treated you good when they want your money but when they have it they don't care about you anymore

Complete disaster. Stay away from carstar auto body. They never repaired my car properly and were…read moreextremely rude. Please AVOID THIS PLACE !!!!!

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.

Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and…read morebasic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming "they never do" and it's "been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.

I had my front windshield replaced at Lombardo's and I can't say enough about the quality of…read moreservice and friendliness . There was a minor issue with the replacement ( more an issue with the cold weather) and Joe looked at it again and fixed it right away. They even drove me home and picked me back up again. I would definitely recommend their service to anyone and will definitely use them again.