Everyone I dealt with today during my visit for allergy testing was superb! Loved Dr. Eapen and all the rest of the staff was very caring and super nice. Highly recommend if you need help with allergies/asthma. read more

I called the receptionist multiple times before my granddaughter's appointment on 6/16 at 4:15pm to verify that the appointment had not been cancelled, since this was the 5th or 6th reschedule the mother had made and that I would be allowed to attend the appointment, since I live in Bedford, since I hold joint custody of my granddaughter. I was assured that I could go into the treatment room during the evaluation, before I drove there from Bedford. I warned them of how rudely the mother had treated me at other appointments and how the other medical institutions had handled her rude and vulgar behavior, to prepare them. Once arriving there, they would not allow me to go into the treatment room which caused yet another cancellation, the mother cussed me using vulgar language and started pushing me in front of my 7 year-old granddaughter. I told the staff that she was assaulting me and asked for help, I was told no one could help me so I asked them to call the police, since no one there would assist me in any way to stop her brutality. Once the policeman arrived I did not appreciate the office staff lying to the officer and telling him I had pushed her as well when I never touched her and I even held my arms straight out to prove that she was the one assaulting me and I never laid a hand on her or used any vulgar language like she did in front of my 7 year-old granddaughter. All I did was hug and kiss my granddaughter and told her that I loved her. Instead of reprimanding the mother, as they should have done, I was asked to leave when I had done nothing wrong. I hope there is a camera in the front office to prove my innocence so that hopefully I will be given the apology I feel is owed to me by the office staff, after they wasted my time, gas, and utterly humiliated me in the front office in front of other patients and in front of the police officer. The doctor there is fantastic, but the staff definitely needs to be retrained on how to handle a hostile person when they are pushing a disabled person who has already had 3 lung collapses which resulted in me loosing 40% of my left lung and been warned that any blows to my chest region could result in another lung collapse. They put my health and life in jeopardy, then treated me like I was the trouble maker, when the mother was the only one causing any problems. Something needs to be done to correct the horrible mistake made by their office staff, especially since I have been the one bringing my granddaughter to all of her previous appointments without any incidents at the Lynchburg office, which has a wonderful office staff. I don't usually like to post negative reviews but I felt this issue needed to be addressed, to hopefully avoid any more issues at the Roanoke (Franklin Road) location. read more

Asthma & Allergy Center - The marks the mother put on my chest when assaulting me in the office. - Allergists Near Me - Roanoke, Virginia

Allergy & Asthma and the care quality left me flabbergasted. I've had 3 different doctors give me the same diagnosis but she told me nothing was wrong. Basically it was all in my head. She never asked about my symptoms. She was very condescending. I felt like if I were a different race I would have gotten better treatment. Also after telling me all of my test results were negative she had the AUDACITY to tell me she was sending me to have an injection. If all of my tests came back negative why do I need an injection. read more