I have been a patient of Dr. Hedgepath, since he moved to Bedford in 1980. He has kept me going all…read morethese years, he fixes me I mess me up and he fixes me again... if he can't fix a problem he will recommend you to someone who can.. Dr. Hedgepath is like a part of our family. I suggest anyone in pain give him a chance, I don't think you would regret it... My husband has been a patient of his as well since he moved to Bedford. He had Alpha-gal (tick bite) last year, heard that Acupuncture would get rid of it, so he talked to Dr. Hedgepath about it. Dr. Hedgepath did research on it and got the needles needed to use and put them in my husbands ears.. 3 weeks later took them out and gradually tried different meats and is able to eat anything he wants; it's gone. The girls are very sweet and helpful. All are very professional and caring.

I've been a patient at this office for a while now. I have a busy schedule and sometimes have had…read moreto reschedule appointments and it's never been a problem. They have always been very accommodating. I had to reschedule my last appointment and have called and emailed and Diana will not respond to me. When my husband called to ask what was going on she all of a sudden said my appointment was that evening and then I get text messages confirming my appointment- that I never made. I truly do not understand the way I've been treated here. I have been nothing but kind to Dr Williams and his wife, Diana.

If I could give zero stars, I would. The level of neglect and disregard for patient care my…read moregrandfather experienced here was absolutely unacceptable. From the moment he was admitted, it was clear that cleanliness and basic standards of care were not a priority. The hallways and patient rooms were consistently dirty, creating an environment that felt unsafe and unfit for recovery. Nurses and CNAs were rarely available, and when we raised legitimate concerns about my grandfather's well-being, we were met with dismissive attitudes and hostility rather than compassion. Our family visited daily--not out of comfort, but out of necessity--to make sure my grandfather was alive and receiving even the most basic attention. No family should have to live with that kind of fear when entrusting a facility with their loved one's care. And if you scroll through the reviews, you'll notice a flood of suspicious 5-star ratings clearly coming from their own employees. That says it all. Instead of fixing the systemic issues in patient care, this facility seems more interested in propping up its reputation online than actually improving the treatment of vulnerable residents. Salem Health & Rehab should be held accountable for the neglect, lack of professionalism, and complete disregard for both patients and their families. I would strongly caution anyone considering this facility--your loved one deserves far better.

I spent two weeks undergoing physical and occupational therapy here. The staff was excellent and…read morevery professional. The quality of care was outstanding. The nurses and support staff on unit 4 were amazing. The therapists were extremely helpful. The activities center and the 3 ladies that staffed it were great! All in all, these folks made an intolerable situation very tolerable.

I have been going to the Roanoke office for 33 years and had an appointment at the Salem office…read moreyesterday. I found the nursing staff and receptionist very professional and receptive to a patient new to them. But, As my examination continued, Dr McBride became rude and insistent to stop my Xolair medication and my 3 allergy shots. "This medication was too expensive to remain on for a length of time." When I voiced my opinion about my health, he became ruder. I have decided to remain with this group for the great improvements in my health but I will not be seen by McBride again!

I dropped in here to get a dome for me hearing aid. The doctor had left for the day but the…read morereceptionist helped me find not only a new dome but a retaining clip as well! I set up an appointment for a cleaning and check up for my hearing aid. I came in for my appointment and the Dr Jeff Akers came in like he was an old friend, and by the end of my appointment I felt like I had made a friend for life! He checked out my hearing aid and noticed that the receiver was broken (it was going off and on) and the wire was too short for my ear. He fixed both issues and told me it was "on the house". I was blown away by his kindness and professionalism! I can tell you I will be a life long customer/patient of the hearing clinic!! Thank you all so much!

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

Dr. Sheppard is an excellent dentist who always takes the time to listen to my concerns and treats…read moremy children with kindness and exceptional care. His staff are supportive and all of his hygienists are wonderful. His office is bright and welcoming. My children have been fortunate to receive care at Roanoke Pediatric Dentistry for over a decade. I am truly grateful for Dr. Sheppard and his team! Best dentist in the Roanoke Valley. J Pearl.

Dr. Sheppard and his staff are wonderful. Every time my daughter and I visit we are greeted with…read moresuch kindness and respect. The appointments are always smooth sailing and very informative.

I just had a colonoscopy done a few weeks ago by Dr Farhad Sahebjam from Gastroenterology…read moreConsultants of Southwest Virginia, which my primary physician recommended I have done as a preventive measure since I'm older than 45 and have never had one done before. With all the myths going around about having a colonoscopy done, I was naturally a little nervous, just like many others probably are. But here at this Center everyone was so friendly and professional that by explaining the procedure and providing me with the knowledge of the advantages of having one done, rather than trying to avoid it, I looked forward to having one done. And Dr. Sahebjam was so kind and caring that he put me at ease the moment I first met him and provided me with the knowledge to understand the procedure and the benefits of it. If any polyps were found they could be removed, providing hope that everything would be alright. My insurance covered the payment for the whole procedure except.the copayment for seeing a specialist and the medications needed to prepare for it, which my CVS pharmacist helped me pay less for these by using a special program they had in which I write about in my CVS Pharmacy review. All the step of the way I was kept informed that it was covered and I wouldn't have to pay a cent. Naturally after reading the negative reviews I was worried but now I know better than to pay attention to them. The Center kept in touch continously with me via phone calls, emails, and text to make sure I didn't miss an appointment and in case I had any questions on the preparation procedure. I had an assigned person to keep in touch in case I had a question on the preparation for the procedure. The colonoscopy was performed at the Lewis Gale Medical Center in Salem, Virginia by Dr Sahebjam. I did have to drink a lot of water after I drank a medication mixed with water, but this made me thirsty enough that I easily drank the extra couple of glasses of water with no problem at all. And being without eating didn't seem to bother me much as I thought it would. A good friend of mine drove me to the Hospital on the morning of the procedure and waited for me there until it was finished. There I was treated very well and interviewed by several people, including hospital staff, nurses, anesthesiologist, and Dr Sahebjam. As soon as they brought me to the procedure room after I changed into hospital clothing, they put the anesthesia into my vein and an oxygen mask and immediately fell asleep that didn't feel a thing. I woke up to the call of my doctor who explained that everything had gone well and showed me the pictures. Since I didn't have any polyps and the results were normal he recommended that I didn't have to have another one done until 10 years. I was given the exit papers including copies of the pictures they took by a nurse, got dressed, and taken in a wheelchair to my friend's car, who drove me home. I week after I had a follow-up visit to the Center where a nurse explain to me how the procedure had gone and saw that I had totally recovered from it. I highly recommend this place to anyone who needs to have a colonoscopy done, as well as Dr Sahebjam and his staff.

Gastroenterology Consultants in my opinion are the premier gastro doctors in the valley. I would…read morerecommend Dr. Shah any day of the week. He is a very professional and caring physician. I've never had any problems at all.