Tiffany is one amazing lady. not only is she the owner she is the driver also. she is…read moreknowledgeable, fast and precise. she is so friendly and her confidence in what she does makes you feel so at ease. call her for a tow you won't be sorry. she towed for us and her price was more than reasonable

I live in Texas & due to a miscommunication I was stranded in North Carolina-Arski to the rescue &…read morethey even took me to the airport an hour away so I didn't miss my flight.

I've read some of the Reviews! 1.) of course prices are going to be higher to defer the cost of…read morerunning a business. 2.) they've always been transparent with me about it you have a warranty take it back to the dealership 3.) any and all repairs they have taken pictures, and showed me or let me come into the repair area and showed me. 4.) always given me suggestions and let me decide if wanted to proceed with the repairs 5.) just recently had my Traverse LT 2019 in for a Shift/Park issue gave the go ahead to replace, when it didn't work! The mechanic was honest enough to say something maybe is secondary to it explained to me which was good to go! 6.) I know without a doubt! The dealership would have charged 1,000.00 or more just to fix it & the same price again if it didn't fix it the first time! All I'm saying is do your due diligence and if you're not satisfied with what they say? Just leave! But they have always been straight with me! Especially Adam! Been going there since the late 2000. My rant is over! Good job Adam & the guys working there!

Failed state inspection for bad ball joints - fair enough. Also told me one of my back up (reverse)…read morelights was out. Quote for repairs: $1,700 to replace the ball joints and alignment - $44 to replace the back up light bulb. What I paid: 1.) $8 for 4 led bulbs on Amazon and 5 minutes to replace both back light up bulbs 2.) $532 at a shop in Statesville NC to replace the ball joints and alignment.

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

Friendly, quality work, fair price. They even have a towing service that is dependable.read more

Happy to leave a great review for these guys! Had a little rough start due to the warranty company…read morewho wanted them to take short cuts. Glad that Ray's stood their ground, and made sure the job was done right! They did an amazing job on my vehicle, were professional, kind and even left a small thank you gift in the front seat. Even had a part delay, and they still got me out of there faster than the 4 day estimate. Thank you to Jerry and his team for making it all come together!

You are greatly appreciated! Mr. Humphries is beyond satisfied with the results of his front…read morebumper. He stated that you all went well beyond his expectations! The work you all performed is great. The professionalism of the staff left him feeling like he was a local celebrity with the car being the spot light! You all are amazing and I will recommend you to everyone! Thank you for proving that great customer service and amazing work still exists!

My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

I've had my car serviced at many places over the years -- including the dealerships-- and I've…read moreoften walked out feeling pressured into services I didn't plan for. Last year I went in for a simple oil change and ended up with a year-long payment plan for 'required' items. Tires were pushed aside for other things they said were more urgent, and the whole experience felt like a sales pitch, not a service. Oak Hollow has been the complete opposite every single time. I've come here before for inspections, and they've always treated me with respect and clarity. This time, they passed my inspection but also took photos of my tires and explained what would likely come up next year. They printed three tire options without me asking and talked me through each one. What really stood out is that they recommended the lowest price option -- not because it was cheap, but because it made sense for my driving habits and the fact that my car has only reached about 40,000 miles in seven years. They didn't assume anything about me, didn't pressure me, and didn't try to upsell. There's a reason I'm willing to make an appointment and come back the next day, even though other inspection places are closer. Oak Hollow treats people right, and they've earned my loyalty.

Avoid this place like the plague. I have been bringing vehicles here for decades. It used to be…read moregood. The service here is horrendous now. I brought my dad's car in for an inspection a couple of months ago. I was told it needed a new headlamp. No problem. I was then told it would be $400 dollars because they had to remove the whole front end. I declined, took the vehicle home and replaced the head lamp in 7 minutes. I figured I'd give them another shot. I took my aunt's car for an inspection today (I'm actually sitting in the waiting room typing this). I had a 1 o'clock appointment. It's now 2:30 and the car hadn't been brought into the shop yet. I finally went to the desk to cancel the service and magically they were able to take it right back. Why bother having appointments at all if you aren't going to even remotely abide by them? I will be taking all my cars elsewhere from now on. It's a shame whatever happened to this once good business.