I went to this location through Verizon insurance to have my phone screen replaced. They asked for…read moremy phone passcode, and I trusted them because Verizon directly sent me to this store. I had previously used another location from the same company and never had any issues. While waiting in my car outside the store, I still had my Bluetooth earbuds connected to my phone. A few minutes later, I heard my phone reconnect and assumed they were simply testing the audio after the repair. But then I suddenly started hearing my personal videos being played, including extremely private intimate videos with my husband. I immediately walked into the store and asked the employee at the front why his coworker was going through my phone. As soon as I said that, he quickly ran to the back to tell the technician. A few minutes later, they returned my phone much earlier than the original repair time they had given me. The technician who originally took my phone came out and denied everything. I told him clearly that I could hear everything from my car through my earbuds and that I knew they had opened my private videos. I even asked him directly if he watched the video. He denied it, but smiled in a very uncomfortable way and never faced me again afterward. The situation became serious enough that I called the police and an official report was made. What made it even worse was being treated as if I were lying when I was literally hearing everything happen in real time through my connected earbuds. Having access to a customer's passcode does NOT give anyone permission to go through private photos or videos unrelated to the repair. This was humiliating, invasive, and a complete violation of my privacy. Please be extremely careful before leaving your devices at this location.

THIS PLACE SUCKS SOOOO BAD!!! Second time ive made an appointment for a sunday to fix my husbands…read morephone and we've shown up an hour after they are supposed to be open and THEY ARE CLOSED!!! Everywhere online says they are open.. who knows maybe the employees are lazy and pick and choose when to open up business.

Surely a 5 star for this place ! Wow ! I will surely recommend everyone around Edison area to check…read morethis place for all of their mobile/ laptop servicing .. I had an IPhone 14 PRO and was unresponsive for 2-3 days . Called up many places and they were talking about replacing mobile touch screen and charging about 200-250$.. Googled this place and spoke to akshit . He was so good and started to troubleshoot on the phone and giving free tips . I took my phone to him and he fixed it in 2 minutes ! Fantastic service ! I was very much impressed with his technical skills and open minded personality.. I just wish he has a bigger board to advertise his brand , since it was a little difficult locating his shop :) good luck Akshit and you will be my Go-To guy for all my phone / laptop issues in future .

Highly recommended! Fast reliable knowledgeable service fixed my broken iPhone. And with a smile.read more

But electronic goods, wires, phones, batteries etc. Concurrent if in your area but you can also…read morefind the same at the km art in the same shopping center. Don't know how this is still in business. Staff is ok.

this stores a great local place when you need a last min part it just needs an update as it looks…read moreexactly the same as it did 15 years ago

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills

I was waiting there for 1 hour and 20 minutes. Other people was coming in and they were assisted…read moreright away. No communication on how long I was gonna so they can help me so I walked out.

Soy clienta de T Mobile .... Hace dos años que compré varios…read moreproductos los cuales son , un teléfono , un reloj , y IPad 9gen y como a los menses compré otro IPad 10gen .... El mismo día que hice la compra me comentaron que me iban a dar una Gif Card de 100 dólares ya casi termino el contrato y nunca me dieron esa tarjeta de regalo ... pasado eso hice un reclamo de la pérdida del iPad 9Gen , quedaron en marcarme la información correcta para hacer el pago de los 99 dólares que nunca me mandaron . Luego me fui de vacaciones y cuando regreso intento comunicarme con ellos para saber cómo había quedado el reclamo que había hecho . Me mandaron un número de confirmación y me dijeron que no podían ayudarme porque ya había pasado el periodo de tiempo cuando uno hace la reclamación ... Ahora como me siguen cobrando el iPad cuando está perdido hice el reclamo y mo me ayudaron . También antes de viajar a Cuba llamé a t mobile para saber si podía hacer llamadas internacionales. Me dijeron que no que este estaba bloqueado para llamadas ok . Cuando voy a pagar veo que tengo cargos por llamadas internacionales cuando se supone que está bloqueado... Necesito que alguien me ayude con mi situación .. No es recomendable esta empresa 0

Sam was great I went in And he helped me and my friend out was very nice and respectful . Love this…read morespot great place to go, inside Walmart hard to find but was very glad I did

Crap products with an attitude. The camera protector fogged up had to go back & get a refund- don't…read morego here!

Brent. Thank you in and out quick...... Hopefully this gives some more stars. Also you guys I…read moredidn't know this but first responders got a $25 discount. I had to come here after my service with FiOS was so spotty. I ordered the extender today. Came to this location after going to Hazlet very very simple. At this location in and out.

Had to wait Verizon had two employees store had about 8 patrons, my business there was to return…read morecable boxes but was forced to listen to a time share like hard sell presentation on Verizon's cell phone service, I think the employees are following direction this mediocre review is really geared toward upper Mgmt. Poor experiance ! They email that they would like to hear more, the store has horrible reviews for years now, it obviously not going to change, there you've heard more

great service & great pricing, quick repairs - you'll be done within an hour or two to get your…read moredevices fixed, open & close at a reasonable time for working mommas like me

amazing service amazing quality recommended fixed my MacBook for cheap best quality service and…read morecute dog