Both times I've been here I have had amazing, quick and affordable service. So impressed by this…read moreplace every single time.

Unfortunately, my experience was quite disappointing. The repair took much longer than initially…read morepromised. I was left waiting in the shop for over two hours, only to find that the replacement screen was of subpar quality. Shortly after the repair, the screen began to show signs of discoloration and flickering!!

I did a dumb and dropped my iPhone X in the bath. Rice did not help, even after 48 hours. I was…read moretold that my phone was beyond saving by everyone in my immediate circle, but I took it here and the water damage was fixed in less than ten minutes. There was no line when I got there; the man that helped me had a bit of an accent, but we understood one another well enough to joke about how the Apple Genius Bar told me they couldn't fix my phone and had to upgrade to the newest model. He fixed the water damage, gave me a new screen (It was shattered), and it was less than $100. The man that helped me was very knowledgable, so I will be going back again to fix my old iPhone 5c (that Apple told me was obselete).

DO NOT BUY ANYTHING FROM THIS KIOSK! I purchased an ipad case for $54.99, tried to return it…read morebecause it wasn't the one I needed, and the "manager" refused to refund my money. He claimed "no refunds" although the receipt doesn't say "no refunds," and there is no sign anywhere indicating "no refunds" at the kiosk. I purchased the case on August 15, 2026 and attempted to return it on September 3, 2026. He instead offered me to exchange the ipad case for merchandise of similar value (which I did not want or need). I ended up with a screen protector for an iphone and a cheap, aftermarket wireless charger -- for $60 value. I just wanted my $54.99 back, and never shop anywhere that says "no refunds." I am reporting them to the mall administration office as well. Get this kiosk out of our mall, which has already gone downhill!

Best phone repair in town . Affordable and fast repair best quality and they give warranty with…read morethere repair.

Very fast and excellent customer service. Joe was very professional and exceeded my expectations…read morewith his repairs. I will definitely come back. Thank you

Came on here just to rave about Ms. Joann Bland!! I went in today to look for a Canon camera and…read moreshe was so helpful. She was very kind and patient with all of my rookie questions, and ultimately helped me through the entire process from start to finish. I was really impressed with how she had an answer for everything I asked. Such a sweet and knowledgeable lady!

Horrible customer service. A employee named Jaden rolling his eyes when I said I change my mind and…read morewanted to look at the computers instead of getting the iPad. Also was acting like he disliked helping us when it's his job to mind you we were nice and respectful and he acted like that.

I visited the Apple Store because my MacBook had not been turning on completely. After…read moretroubleshooting it myself for over a week, I had already prepared myself for the possibility that I would need a new computer. Kennedy helped confirm that my MacBook had crashed and was considered vintage by Apple. Considering it was a 2020 model, I definitely had to laugh at that because it does not even feel old yet! From the moment I checked in with Bethany to working with Kennedy at the Genius Bar, the customer service was excellent. Kennedy was very personable, knowledgeable, and easy to talk to. She explained everything clearly, answered my questions, and made what could have been a frustrating situation much easier to navigate. The store was very clean and busy, but everything still felt organized and efficient. I ultimately purchased a MacBook Neo in the Citrus color and have been very pleased with my purchase so far. Although it was disappointing to learn that my old MacBook could not be repaired, the positive experience and excellent customer service made the visit a great one overall.

Have had 3 different occasions to go to the genius bar for repairs. Twice for iPhone and once for…read moreMacBook Pro. In all 3 cases the service was outstanding and quick. This definitely makes me a big fan of Apple products! Very good job, Apple! 5 stars

I walked in this store to "just look." And, let me tell y'all that man John G. ended up getting me…read moreto upgrade to a new iPhone 12 and a new Apple watch. The service is great, and attentive. The store is clean, and they have a great selection of phones, personal devices, and other accessories. But, if you ask for John, know that his sales pitch is smooth and you'll end up with new stuff you love, but you really didn't need. You've been warned.

4.5 star folks! So, I walked in, on a mission for one thing... a new pop socket. As soon as I…read moreentered... a young lady greeted me (with very little enthusiasm), then directed me to the pop socket section. I found exactly what I wanted in about 5 minutes. It's true, that I really dread shopping of any kind and always go in with a mission, while shopping. As soon as I found the pop socket of my dreams (not really, but you know what I mean), I went straight to cashiering. The young man at the stand was super helpful and seemed very eager to help me with my transaction. Now, that's what I'm talking about... customer service: spot on! To the young lady at the front, learn from that young man. It was because of you, this store got knocked down 1/2 a star by me. I do not have AT&T service, but was glad that they had a good variety of the accessory I needed. Yay for me!

Man first off thank you I mean it's a blessing having people that look out for you and take care of…read moreyou with phones and stuff i know its expensive but I thank you guys. I cracked my phone May 5, 2026 i took it to a place in Baker called phone zone the guy fixed the cameras and the front screen for 450$ crazy right? Yeah that's pretty crazy take your phone to Dr Wireless they gone get you right avoid places like Phone Zone yea i'm talking shit because I feel scammed they put a thick ass and cant take impact ass screen on my phone that shit looked and felt like screen protector like i couldve pulled it off. So last night I toss my phone on fucking carpet just carpet and the phone goes black with purple lines on it weak ass shit. So like I said don't take your phones to that place in Baker just take that drive to Zachary and head to Dr. Wireless he gone hook you up. ( dont go to Phone Zone them people in there gone do a number on yo phone). I was pissed but my Man Dr. Wireless got me right so im good.

The crystal on my Apple watch had been smashed. They replaced the crystal and the watch was good…read moreto go in 2 hours (the glue or sealant needed time to set). The young man was super nice and very helpful. I will definitely go back to Dr. Wireless if I have problems with any of my other devices.

Unfortunately, my experience was quite disappointing. The repair took much longer than initially…read morepromised. I was left waiting in the shop for over two hours, only to find that the replacement screen was of subpar quality. Shortly after the repair, the screen began to show signs of discoloration and flickering!

I had the screen replaced on an iPhone 14. Now I'm having all kinds of issues with the phone…read more Battery tanks super fast because I have to keep the brightness all the way up to see what's on my screen. Phone screen goes blank for no reason. Do not use this store.

**ATTENTION** Do NOT go here for screen replacements. Horrible quality (not bright enough to see…read morescreen when outside), don't screw screens in all the way so they glitch, malfunction, and shatter because they don't fit back in iphone cases. Don't uphold their warranty policy!! Are unreasonable and have horrible customer service. I first came here 5 weeks ago and have had to come back twice since then because it broke. It broke a third time, and now I'm going somewhere else. NOT WORTH THE (minor) CHEAPER PRICE. Invest in a good quality replacement that won't cause you stress or waste your time and money. This place is absolute CRAP.