I had a wonderful experience at Ideal Vision. The staff was incredibly efficient, friendly, and…read moreprofessional. I was seen exactly at my appointment time with absolutely no wait, which I deeply appreciated. Dr. Amy Dinh was great. She listened to the problems I was having with my previous contact provider and took the time to come up with a perfect solution. The entire team is nice, helpful, and professional. I highly recommend Ideal Vision to anyone looking for excellent eye care!

The staff was very helpful and polite when they answered the phone. We were able to schedule an…read moreappointment the same day for both of us. The office was easy to fine and in a great area. The ambience was nice, laid back and it smelled like cinnamon and vanilla. The waiting area was well lit, nicely decorated with comfy chairs. The office was clean and clutter free. The ladies greeted us when we arrived and handed us our paper work to fill out. I really appreciated the one paper lol instead of the usual book you fill out.. Since we were the only ones in the waist was not long at all. Kenn went back first immediately after filling out his paperwork. The exam went very well and Dr. Dinh was amazing. She took the time out to listen to me and answer all of my questions.... Everything looked great and can't wait to come back to pick up my new glasses !!!

I called for an hour straight and no one at all answered the phone. I've been to this location…read moremultiple times. They are rarely so busy that no one can answer the phone.

I had a great experience picking out my first pair of glasses here. I brought my prescription to…read morethem, without an appointment, and was seen right away. They gave great feedback on different brands and styles as well as helped me maximize my insurance. Make sure you know the sales going on and use your red card if you have one. My only qualm is that they didn't call me to tell me my second pair of glasses had arrived. So I went their to ask in person. They had them and they were perfect but it would have been nice to get a call.

Stacy Golden was a very big help. There was one employee who had an attitude the whole time i was…read morethere. I believe her name is Sharonna. Im not sure.of the spelling. But Stacy went way beyond her means to help me. I appreciate her fully.

I had to wait 3 weeks for my glasses. They mailed me a full refund which was not expected. They…read moredefinitely went above and beyond to make it right. My progressive lenses and frames are perfect. The girls in the office were super sweet when teaching me how to wear progressives.

After ordering new lenses for my changing Rx, the hunt for a new frame was broad and easily ended…read morewith a perfect staff suggestion.The new lens didn't exactly fit the new frames but on-site (re)fabrication saved me from another visit to the Mall and conveniently gave me my new spects in-hand and on-nose in a short-short time. We were workng with the original, older, and time sensitive special offer which had expired but they honored the lower prices ayway. At each and every turn, Lenscrafters in the Mall of Louisiana responded with ufailingly pleasant, competent, and efficient service presented with a friendly and "how can w do this better" attitude. Highly recommended.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Love their service and patient with their customers. They are very nice and has very quick service…read moreto all customers

I travel over a hour to see the eye doctor because she's very fast, professional, & ALWAYS look out…read morefor what's best for my eyes. The employees are also AMAZING. One even made my purchase for me without even telling me anything. I didn't even notice it until I received my receipt and was almost out the door. They will make your experience a very pleasant one. I definitely recommend.

Got an eye check up for the first time in a couple years. The staff was friendly, and once I got…read moreinto the Optometrist's office, I was pretty much in and out. She even noticed that my contacts were old and replaced them for free. All and all, it was nice to not have to go and make a separate appointment and take a whole day trying to schedule an eye appointment. With Walmart, I could just go in as a walk in, and get a prescription and be gone. Definitely saved a lot of time! Great customer service as well. Would highly recommend if you just need a quick and efficient eye check up for a prescription. I took off a star because I felt that the initial paperwork phase and wait could have been more efficient. My average review score 3.46 when I made this review--(take with a grain of salt) (I rely on Yelp to go to places with good reviews, may account for the higher average)

The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

Dr. Fazzio was amazing! I'm traveling and am in Denham for a week. My eyes became irritated and I…read moredidn't bring my glasses. The staff were extremely professional and kind in helping me solve my problem and were able to cut me some lenses so that I could get home seeing. I'm extremely grateful for their consideration and fortitude in pulling off this small miracle. This place should be 5 stars across the board from my view. I'm so glad I chose them.

Went For an appointment to get a prescription for glasses. My $35.00 insurance copay turned-out to…read morebe $234.00. In the past, no matter where I went, I never paid more than my $35.00 copay when getting an eye-exam for glasses. Told I had severe eyelash mites and needed a specialty prescription for $2,240.00 which my insurance paid but they were not happy. "RED FLAG"! Went to another eye-doctor and was told everyone has eyelash mites but my condition was average like everyone else. Told not worry about using the eyedrops but I had already received this $2,240.00 very small bottle of eyedrops. If you want unnecessary test done plus nickeled and dimed to death, then this is the place for you.