Excellent Customer Service, top notch. Prices for rental is amazing (staging (3) rooms for an Open…read moreHouse). The staff has gone the extra mile to accommodate our needs. I highly recommend Twin Tier Rentals!!!!! Jeff Waters

I've use Twin Tier rentals many time. Mom & pap rental place. They always worked with me. Friendly…read moreservice, i paid off 6 big tickets items. ashley furniture oversized Ashley recliner, 55" samsung Tv, Dell laptop, ashley kitchen Table bar style 4 chairs with a huge cherry Oak table, Ashley glass display mahogany case I use for my bedroom Tv. that same 55 samsung tv. just this year it went because I accidentally installed the wrong firmware through USB because the TV was made in 2012 just before wifi smart tvs blew up, I rented all this from 2011 To 2017! marshall was a great manage! the view underneath reminds of somebody who got their furniture taken back. Missed To many payments! Unless in the last 3-4 years Twin Tier's Rental totally change from Ashley furniture to China furniture i doubt it. Ashley is a nice brand. And all rental places charge an extreme amount thats how they make money. But Twin Tier Rental worked with me if i was 3 weeks late. & rent-a-center we didn't three days and have the police knocking at your door! Thats 22 me speaking. Vs 30 year old me in 2011! Pay your furniture & communicate at least Twin Tier Rental being a mom and pop place will work with you more than a glomerate rental place like Rent-A-Center! last I knew they basically sell all the same things! Now "home necessities" that's like Amazon furniture! i should know i made mistake went to them for my friend who worked there & wanted The commission. when I moved and wanted a new furniture and she knew I was going to go to my Twin Tier Rental. But come on please for me. & A friend of 25 years asked you to do that you do it. being a new job looked great! but I thought all rental places had to atleast sell like Ashley furniture, Samsung quality electronics, appliances I was wrong! now Aarons and Rent-A-Center. I do know they do have more namebrand stuff! But the way they harass you after like three days of a missed payment even if you told them I don't get paid till Tuesday. Pound at your door. Well they did in 2004 Anyway! but go twin tier rentals facebook page. Check them out. No I'm not affiliated with Twin Tier Rentals, I haven't even been in their store since 2017. Because it does suck that I did spend like $10,000 for stuff that should've cost me like $2000! But that's the business of Rental with no credit needed or checked! My credit score is 580 and I only owe $800. But guess what it's the lack of credit for me, I've had. like that $800 is from an iPhone with Sprint 6 years ago. but the fact I've never taken a loan out. no credit is worse than bad credit they tell me I guess I understand it now that I'm older...

I know the owner of this store. He's been a friend of my husband's family all his life. Sam is the…read morenicest guy you'll meet. The shop has a great selection of guitars and amps as well as band instruments and financing. Not sure about rentals, but you would find that asking is the easiest thing in the world. The owner gives music lessons, too guitar, piano, bass, and drums. Maybe other instruments as well, but I don't know for sure. The prices are pretty standard for musical instruments and lessons are very inexpensive and quality.

Chapel Lumber is amazing, the staff are very knowledgeable and friendly. They have a broad…read moreselection of lumber and almost anything you could need inside the store. Highly recommended them to anyone looking into for building or remodeling.

My wife and I purchased a mattress and adjustable base here in August 2022. Our experience with the…read morestaff and company was a nightmare. We walked in on a whim looking to browse king mattresses after a recent home purchase. The salesman was a hard-seller, and had a long playbook of selling points he walked us through despite us saying we were just browsing. After a long while of being shown mattresses and features, we eventually decided we were interested but wanted a day to think on it. He pushed back pretty hard and eventually returned with a discounted offer on the bases, but only if we made the purchase that day. We ultimately took the bait, purchasing a split king mattress, adjustable bases, two pillows, and a mattress protector as part of their 30-day exchange warranty. A big reason for our purchase was the salesman's adamant assurance that Metro Mattress had the best service and a perfect BBB rating. However, we both walked out feeling uncomfortable, like we were pushed into a purchase we didn't feel confident about. Our first issue was that the pillows were supposed to be in-stock the following Tuesday but the shipment was delayed to a week. Nobody told us, but no big deal. Then the following week they still weren't available. There was confusion, with the salesman asking, "Oh did you want the pillows before the bed delivery?" Signs of more frustrating things to come. The next issue came while we were out of town dealing with some personal issues. Our delivery was supposed to be held until we specifically scheduled it, however we suddenly got notifications (email, text, automated voicemails) saying the delivery was scheduled for the next day (which would have been impossible). As it turned out, our salesman hadn't updated the delivery schedule in the system as he was supposed to. It took multiple hours to get the delivery cancelled. When we the bed was delivered, we immediately realized we hated the split king and regretted the purchase. Though it was our decision and responsibility, we felt duped by the salesman, who assured us that the split would be barely noticeable, and had bragged about the company's rate of customer satisfaction. We tried to initiate an exchange as part of the protection plan we had purchased but things went south quickly. Our salesman immediately said there was nothing he could do because the exchange could only be initiated starting 15 days after delivery. That didn't sound right to us, but we said ok. Next we asked if there was any small thing that the company could do to help us swallow the bitter pill of the exchange, knowing that we were losing $2000 of value "downgrading" from a split king to regular king plus the $99 restocking fee. The salesman scoffed, asking why we thought he could do that - he played the "I'm just a salesman and I have no control over anything" card after bragging about his availability and service during our first meeting. After a lot of argument, we got him to agree to at least ask a manager if they could offer us a replacement mattress protector - of course he never did. After, we double-checked the terms of the exchange plan and realized we had been lied to. The terms explicitly state that the exchange must be initiated NO MORE than 15 days after delivery. Had we listened to the salesman and waited until AFTER 15 days to initiate, we would have violated the terms and lost our eligibility. I say he lied because I don't for a second believe he was ignorant to the most basic aspect of the exchange plan. Next we tried online customer support to start the exchange. They said since our exchange was voluntary, they needed to get a regional manager's permission to initiate it, which is of course not in the terms at all. We argued and they finally said they would have a regional manager call us directly to initiate the exchange. Instead, we got a call from the other salesman at the Horseheads store - not what we wanted, but he at least got the exchange initiated. The exchange plan is advertised with the tagline, "No Hassle, No Risk, No Questions". This could not be farther from the truth. Later, our first bill came via the Synchrony credit account we opened to make the purchase. The store offered a 0% APR plan. Initially we opted for an 18-month low down payment plan, but returned and had them update to a 5-year plan with bigger down payment, which we made. However, they never updated the payment plan, so Synchrony started billing us for the 18-month terms. In the end, while the mattress itself is ok, Metro Mattress doesn't make the bed, they just sell it - so while I would give reasonably high marks to the product, this is a review for the store and company. The whole experience was abysmally frustrating and infuriating at every step, full of hard sales pitches, false promises, and outright lies.

We purchased a queen mattress and frame for $3,000 and purchased their mattress protector. The…read moremattress went bad within 2 years of purchase. We called and they sent someone to come check it out. It dips over an inch. In the process of them checking the mattress we had to remove everything including the mattress protector. Well the mattress protector didn't protect the mattress and there was a stain where our puppy had an accident on our bed. Because of the stain they would NOT replace the mattress. I asked why because I paid $100 for this special protector just to avoid this issue and they wouldn't take responsibility. I've called. I've written. And nothing. They won't take responsibility for their own products. So here I am with a worthless mattress that I paid $3,000 for. Don't EVER use Metro Mattress. They have NO customer service.

the people here are super friendly and i've even had really good conversations with them. i know…read moretheir names and they know mine and they are very helpful and all super kind!! i'm here several times a week and it's always a pleasant experience!! love this place so much

I stopped into this store today to look for lotion tissues and grab a few other items while…read moretraveling with my teenage daughter. They didn't have what we wanted so knowing there was another store in Bath we decided to try them instead. As we were walking out a guy at the register loudly yelled out to us thinking we were stealing something because we didn't buy anything. I was embarrassed because he did this in front of other customers who of course now think my daughter and I are bad people. I am a wife and a mother and have two jobs along with my husband who works FT too. We have plenty of money and no need to steal. I look young so this guy was discriminating against us thinking we were two girls out for some thieving good times at a nasty store I guess. I hope that jerk looks at film and is embarrassed for doing that. I am so mad. Plus the store was FILTHY. I will never shop at that one again. Sorry you obviously have scum that steals from you there but don't be so discriminating!! I'm proud I look young but good grief!