Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

While the service was good, the pricing was ATROCIOUS. I contacted the shop in advance and…read moreexplained my issue: my laptop fan has had a lot of additional noise, and I was looking to have it replaced, and I already bought the replacement part ($55). They told me to drop off the laptop at their location, and when I asked for a pricing or timeline estimate, they said they would need to see the laptop in-person to figure that out. When I did go in person, I still was unable to get a pricing estimate, and was told that the laptop would be ready by the evening at the earliest, most likely ready by the next day (so at least 7 hours later). I already saw that the process of replacing the fan should have been very quick, probably under 20 minutes. Although I was pleased to receive a call 7 hours after I dropped off the laptop that it was now ready for pickup, I was shocked when I was told the replacement cost $135! Even if the laptop fan was fixed, I could have probably done the replacement myself if I had bought thermal paste from Amazon for $5. If you come to this place, you NEED to get a pricing estimate. The customer service is good, and he did a good job checking to ensure the fan wasn't making the overhead noise. But the pricing is unacceptable.

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

Lena Gadgets is completely different from how I remember it being a few years ago. They've updated…read moretheir service and the person who works there was super timely and professional. I feel like they have a team although I only saw one person working. I had my s8 screen repaired along with a new case and glass screen protector. They had it done the same day! Other local companies had to send it out. So glad I came here.

I can't say enough about Gadget Pro! I dropped my iPhone on a tile floor and, well, you know what…read morehappened. Brandon was super nice and fixed me right up. The shop even carries some basic supplies, which meant I didn't have to go elsewhere to purchase a new charging cable that I also needed. The only critique I can give is that it took about 1 1/2 days for them to respond via this Yelp contact tool. That said, when I phoned to ask more questions, he was prompt, and I had no concerns or issues. Could well be the way the information is transferred to them. For best results, be sure to call them! Price was reasonable, service was great and timely! Thanks, Brandon, for a super job!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

Great service and great price! My cell phone's speaker was replaced in less than an hour. The owner…read moreis very professional and friendly. I highly recommend this place.

Fast response. Same day turn around. Took his time to make the repair to my iPhone 8 right. Took…read moreabout 1/2 hour and I was in my way. Cost 90 total. When the guys at the mall was charging 130. Local guy. Worth the call.

I definitely recommend the CNY Tech Guy! He was able to repair my Motorola X Pure when I dropped it…read moreand shattered the screen. He ran into an issue while repairing it but was able to quickly rectify the situation and I am completely satisfied with his service. He even offered to meet me wherever was convenient for me in Cortland. He was also very friendly and professional! I especially appreciate how responsive he was to my messages and how he kept me up to date on the progress of my phone. I will tell all my friends and family to go to him when their phones or computers need to be fixed.

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.