Excellent experience. Maria was great. Way better than horseheads store had everything in stock…read morevery knowledgeable

From the owner: AT&T, serving over 81 million wireless customersread more

I appreciate that all the staff are wearing masks and wearing them properly, makes me feel safe…read moreeven during Covid times. Had a very easy and pleasant experience here switching providers from to Verizon. Amanda told me about all of the deals you can stack and that was helpful as I went home to think and crunch numbers. The next day, Pete helped get my number ported over seamlessly from my old provider, provided above and beyond customer service the entire time, and even followed up with me the week after my purchase to check in. Small town hospitality at a big box store. Highly recommend stopping in to see what benefits switching providers or upgrading might give. I am now paying less for a newer phone and a better data plan combined than I was with the old provider. Would recommend!

Wretched service..... not a real Verizon store at all. I wanted to pay my bill and the guy was…read moreextremely rude acting as tho I was a bother for making him get out of his chair.

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

I brought in my 13 year old daughter's iPhone. It was locked because when she set it up she created…read morean Apple ID and password, but didn't remember what they were. We had already looked online and seen that the phone had to be put in recovery mode, which would delete everything on it. But following the steps to do that wasn't working.Gadget Pro said they could do a factory reset for $40 but we would lose everything on the phone. We were already reconciled to that, so we said go ahead. It only took an hour, and when we came back they said it worked and now all we had to do was sign in with the Apple ID and password. When I reminded them that this was the problem in the first place, they said contact Apple support and they'll unlock it for you. Apple support did unlock it after we provided them with proof that we had purchased the phone 2 years ago. Unlocking it also did a factory reset. Then we were able to set it up again with a new Apple ID and password (which I wrote down and stored). So Gadget Pro was nice and did what they said they would do pretty efficiently, but it didn't solve the problem I had brought to them. I paid them $40 to do something that was useless and unnecessary.

This is a one man operation and Richard is not only not reliable, he does not work with the…read morecustomer to do the installation per Hughes Net policies, and customer desires. When my friend asked him not to hammer a grounding rod into her flower bed, he refused, did it anyway, and when he was told to remove it, he got extremely rude, and refused to complete the job. My friend then told him if he wasn't going to complete the job, that he needed to remove everything he'd already put in place, and GET OFF THE PROPERTY. That was 15 years ago, and Hughes Net just sent him out for a service call to her home again! He showed up at her house, asked how long she'd lived there, said he remembered her, and wasn't going to work. SO UNPROFESSIONAL - JUST AS WELL SHE DIDN'T WANT HIM WORKING ON HER PROPERTY ANYWAY!