The guy in fixit fast was nice and let me drop my iphone11 to get back glass fixed. The next day I…read morecame in to see the door was closed and to go to wireless city around Burlington coat factory to pick up my phone there. the guy in wireless city told me 10 more minutes which is stupid if either one of the guys have over 10 hours to get it ready. The backglass is fine other than the fact it feels barely out of place ( which just might be me), the way the material around the back cameras feels weirder, and the fact that the guy left a bunch of stretchy glue or whatever he used to keep the glass to stick to the phone all over the back. Before I could use the phone I had to keep rubber bands on it for a few hours I wouldn't recommend this place(s) unless your fine with leaving rubber bands on for a few hours or cleaning off the excess stretchy glue yourself Edited: it broke right away when I barley dropped it. This wouldn't have happened with original iPhone back glass. definitely a scam for $100

My son broke his friends screen on accident. We called the next day and were able to drop the phone…read moreoff and have it replaced including a screen protector in under an hour for under $100. I've read about the home button issues people have and this wasn't an issue. Even with this "pandemic" he was able to fix the phone in no time. Will definitely be going back. Thanks

I stopped in at this store looking for a flip phone for Mom after becoming so frustrated with…read moreVerizon that I was ready to change services after at least 20 years... And AT&T made up for all of my frustrations... The store was clean and well staffed. Nic and Kim were engaging, knowledgeable and helpful without being pushy... I so enjoyed working with both of them. I will stop in to say hi the next time I'm in town and I'm confident that my Mom, terribly bad with any electronics (but an awesome Mom) could stop in with any questions and they would be patient with her and help her out. The bottom line is that I got Mom a reasonably priced basic phone, switched my 2 lines over to AT&T, merged my girlfriend onto my account, maintained my corporate discount and got a better plan for less money with no glitches in the change over... And actually enjoyed the process! Great job AT&T in Bath, NY! Hang on to your people... They are gold!

From the owner: AT&T, serving over 81 million wireless customersread more

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

I had to activate my new phone and transfer my old phone's data to the new one. Dreece was…read morefriendly, extremely helpful and went above and beyond to advocate for me to get a good monthly plan. He had it all done much sooner than the expected time and was great in answering all of my questions.

From the owner: At Roc Cellular, our goal is clear: to become the best cellular communications & electronics store…read morein the Rochester area. To do that, we provide an unrivaled selection of the best quality gadgets, expert knowledge and extraordinary customer service with some of the most competitive prices. If you'd like to purchase a new cell phone or tablet, flat screen TV, start new prepaid service or repair your iPhone or iPad, we would love to earn your business. If you're tired of deciding between paying the outrageous prices of Big Box Stores or dealing with the risk of shopping online, choose ROC Cellular. Shop locally & never pay MSRP again!

These guys are amazing!!! They were able to help me with my MacBook Pro!…read more I had the pleasure of bringing my MacBook in to have the drive looked at as well as my screen fixed! The person I spoke with, I believe it was Adam, was professional courteous and kind! I left my computer for some work not expecting to hear back for days. Within a matter of a few hours, they gave me a call back and told me they had a MacBook exactly like mine that was in like new condition! I got a great deal on a brand new to me Mac! I will be returning for any maintenance I need!

they were very quite quick to satisfactorily answer my questions and ordered the needed part. I'm…read morewaiting for the part to come in now. I have dealt with them on several occasions before and have been very satisfied.

The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

I wanted to purchase a phone for my 14 year old. the phone I saw on line for 120 dollars (advised…read moreto go to the shop). I wanted the 35 dollars monthly plan because that is all he needed. The guy behind the register states that don't have the phone. But he will sale me an I phone for 200 hundred it included the activation (I stated I want the to 35 dollars plan he said for this deal has to be the 50 dollar plan but can change it to the 35 plan later). I told him okay since I needed a phone. Then I give him cash. The printer for receipt did not work, so he will send me receipt via text. I never got it. I work three jobs so no time to go back or find the time to call because now with this corona virus stuff I am ill. So I let it go. Well now my son's bill is due. I can't change the plan to 35 dollars, I can only enhance it to 60 dollars but can't go back. Yes, pissed because now my son's bill is higher then mine and I have no receipt, nothing. I will never do business there and shame on you, just to get a sale.

This is a one man operation and Richard is not only not reliable, he does not work with the…read morecustomer to do the installation per Hughes Net policies, and customer desires. When my friend asked him not to hammer a grounding rod into her flower bed, he refused, did it anyway, and when he was told to remove it, he got extremely rude, and refused to complete the job. My friend then told him if he wasn't going to complete the job, that he needed to remove everything he'd already put in place, and GET OFF THE PROPERTY. That was 15 years ago, and Hughes Net just sent him out for a service call to her home again! He showed up at her house, asked how long she'd lived there, said he remembered her, and wasn't going to work. SO UNPROFESSIONAL - JUST AS WELL SHE DIDN'T WANT HIM WORKING ON HER PROPERTY ANYWAY!