Fantastic staff! I frantically went into the Apple Store one day last week because I some how…read morelocked my phone with a stupid setting I should have never touched in the first place. The worker who is the first point of contact when you enter the store helped me unlock it faster than you can say licketty split! I was so appreciative of her that I went and bought her a cookie from Starbucks!!

Was helped within 5 mins without an appointment. Tech was personable and knowledgeable and fixed my…read moreissue in less than 20 mins.

Great Service from Angel who took care of us. He set up the phones , explained everything very…read moreclearly and we got excellent promotions. This was a wonderful experience

Be very careful at this store! I went in really just wanting to purchase a newer phone. The bugs…read morewith my older phone were starting to get really problematic, even with regular updates. So, my goal was to get a newer phone and to get my information backed up and transferred. I was paired with Ashley. And I want to say this ahead of time. She is very knowledgeable about the Apple product line. However, where this became very problematic is that she didn't really seem to want to share that knowledge with me. Every time I asked a question, she would roll her eyes and sigh at me, like a spoiled teenager, sometimes not even answering. Being a generation older than her, just about every response was met with the attitude of yes, why don't you know this? Her customer service skills could've used a lot of work. Specifically, soft skills. Also, I didn't sign up for being there over THREE HOURS to get all of this done. She kept trying to upsell me different Apple products to me. I had to say several times that I really just wanted to get a new phone and get everything transferred there and get to my other errands. And because she had my phone and was running into problems with backing it up, which she only explained to me after she started doing the process , I was stuck there with this unpleasant person for the better part of the afternoon. It was incredibly awkward and she seemed disrespectful. Before I went there, I was paying on average about $90 a month for everything I needed with my phone. By the time I was leaving, aside from the phone itself as EVERYTHING WAS SOLD SEPARATE SEPARATELY, I am now in the hole for over $200 a month. And, she was annoyed because she wasn't going get some kind of employee commission because I was not linking this to my bank account but rather my credit card. No chance in h*ll I was going to let them do that. Every moment I was trying to check out, she kept mentioning and pushing about trying to get my home on their Internet service as well. Totally not interested! Yeah, right. Like I really wanted to be linked to dealing with these people if anything came up in the future. Shop cautiously if you go here.

Store was open on time! Great personal service. Eddie was great! He didn't try to get me to…read morepurchase something I didn't need! Addressed my issue! Thank you!

From the owner: Visit the T-Mobile store in Danbury and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 74 Newtown Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Dom, Elijah was a great help with a service issue I had 6/12. Great asset to your crew!.read more

I will never go there again! The retail manager there lied to me about not having to pay $200…read moredollars and I did and had this nagging gut feeling to check my debit balance it went from $300 dollars to 75 dollars I was like wtf!!

This store is ok. The clerks are nice enough but don't have any actual power to help you if you…read morehave a question or problem with your service. Customer service online is tortuous.

My sister was switching from Android to iPhone and was very stressed about possibly losing critical…read morestuff for her business like email and contacts. Silverio walked her through the whole process, taking at least an hour and making sure everything was right, down to putting her new iPhone in a protective case and putting on a screen protector. He was patient and thorough. Great service.

Joe and Jose were nothing short of amazing! They were able to lower our monthly payment and upgrade…read moreone of our lines to a new phone. they were very transparent and always kept a good attitude. I highly recommend asking them for assistance!!

Not only is this not a real Verizon store offering full service (retailer only) the customer…read moreservice rep was an absolute toad. In the 4 minutes in the store, he spoke to us not once unless spoken to and even then ignored us. He let some poor man sit there for 45 minutes after he was done setting up his phone without telling him. The man could have not wasted an hour of his day sitting there. He was nasty, rude, and unprofessional. The rep work ing on 8.1.2024 at 3:45 PM should never be in a "profession" where he has to interact with the public. Put him behind a screen to crunch numbers and eat donuts. Laughable!

Mr. Espinal is a master technician and owner of iTechFixit. This man makes house calls to fix your…read moreiPhone, iPad, and Samsung phones! I was facing a grime situation with my iPhone. It was facing major software issues ! I went where I purchased my iPhone only to discover my warranty had expired! I was to go to an Apple repair place for a diagnostic. That to me meant I had to invest some serious cash to repair it. I was strapped on cash but hey it's my only source of communication so I was going to do that. But luckily my daughter told me of the gentleman that was going to fix her iPhone and she suggested he should take a look at it. So I did he arrived safely with his mask worked on my daughter's phone then mine. And low and behold it was a simple fix! I didn't have to go to the Apple store for repairs! So I'm back on track with my device! The repair was simple at least for him. And he didn't even charge me! God bless him! So before you go to a place that will charge you an arm or a leg check him out first . He'll let you know if your phone is worth saving!. Check out www.iTechFixit.com or call 203-942-3905. You won't be disappointed.

I recently shattered my iPad glass and called Itechfixit. I was amazed that he came to my home…read more(incredibly easy) and in just a short time replaced the screen with an original Apple glass! Michael Espinal is not only a fabulous technician but charges a very fair price! His business is "a find" and I highly recommend him! I would most definitely call him again!