My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

i have been here few days back for my screen replacement and everything went well but at the…read morepayment the guy name called satiaa demanding me to pay cash instead of card with $10 discount and he didn't even given me the receipt its againt the law when i asked the receipt he mentioned out of paper.Its almost $239 into his pockets, The business lead should take care of this kind of persons its not first time we experienced even at the mall entrance with the small kiosk called i care which is associated with this mobile rescue the same guy done this illegal activity asking my cousin to pay with cash out of the cameras and its almost $320 for samsung screen he paid through the zelle app and he didn't even given the receipt and the display was also not fixed well at the edge Thank you

This is a fake website set up to steal credit card information…read more - The location is vacant - It is not possible to reach a human by phone - The e-mail addresses don't lead anywhere The company does not exist. If you have made a purchase on this website, call your credit card company to cancel it immediately, and ask them to replace your credit card, because scammers now have your card information.

I ordered a new Dyson air wrap with case and accessories on 1/21/21. It was supposed to be…read moreprocessed in 1-3 days and I would receive it in 3-5 days. To date the item has not shipped, I have been unable to contact them via phone as the number doesn't work. They do not respond to emails asking about my order. I agree with other reviewers this must be a scam site and will contact my credit card company to notify them to pull the payment and to issue me a new card number.

Have visited multiple times in past for pc, tablet & phone help. Always competent. Today was…read moremore...competent & also compassionate about a very heartrending matter. Respectful and diligent. So many thanks!

A family member brought in my old phone over the weekend to have one of the camera lenses repaired…read morein order for me to trade in my phone. Usually I bring my phone to Mobile Rescue down the road, but this is my new place! The price was reasonable (cheaper than MR) and done timely (an hour or so). Very happy with the results, price, and service!

Edited (18-Dec-20) upon owner (Matt Abrantes) calling me and fixing the problem at a closer…read morelocation, once my original review was posted online. Just because the employees act foolishly, doesn't call for a business to be called out for poor practices. Matt made well on the deal and I apologize for using such harsh comments. Then again, had I not posted online, the issues would have gone to the wayside. If you have problems with Mobile Rescue (any location) contact them here and get your issues resolved: Customerservice@mobilerescuetechrepair.com It's unfortunate I had to go this route, but when you're out nearly $200 (during the holiday season) and additional money is required to fix the problem, I felt this was the only way of getting the attention needed to come to a resolution. This should be posted for all to know; this team preforms a weekly round-table meetings to discuss issues that arise from one week to the next. And they make good on their discussions, bravo. Being that this is a "veteran owned business", as posted on the front door, it is awesome to know that this American hero, is willing to serve and protect, even now that he's part of civilian life.  A good dude, refunded all of my money & fixed the 2nd issue without hesitation. The staff running the individual store does not always have the last word.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Loja a pior que existe! muito mau educada as moças que trabalham lá a morena já atende a gente com…read morecara de noj..., fui lá para ver um problema no meu cell ela me tratou muito mal e com deboche deveriam respeitar mais os clientes! não recomendo

I Have used them 3 times to repair computers that were not functioning properly. On each occasion…read moreI found them to be very professional and reasonably priced. I highly recommend using them if there is a problem with a computer. They saved me the expense and hassle of having to get a new device.

They did not fix the phone and charge my husband over $160. We were ripped off. They should have…read morebeen honest and told him they were not able to fix the phone.

The man was extremely helpful, I didn't catch his name…read more. The store is well organized, and they fixed my screen very fast. I would use this service again.

The phone is trash and the customer service is even worse. My husband purchased a phone on 8/22/25…read more We suspected the phone was refurbished right away. There were calls and texts from people and companies looking for the previous owner. Yesterday the phone stopped working completely. He went to the store for assistance and he got called racially derogatory slurs from one employee to another. The sales associate didn't have on a name tag and she refused to give her name. So businesses can continue to operate while violating customers civil rights. My husband and I are the primary caregivers for our 6 year old autistic grandson. A functional and reliable cell phone is paramount to his care. The store should not be able to sell defective merchandise. I do intend to write a formal complaint to the boost corporate office and the BBB.

This is one of the worst stores to ever go to. They are liars. They tell you you bought a new phone…read moreand when you have problems with it you go to Apple and they say no, it was a refurbished phone. Thank God I paid for it on my American Express so we will be fighting it. They lied straight to my face

My experience at Verizon involved a group plan, and two out of the three members were present; the…read morethird was present by phone. The manager was pleasant, professional and assisted us, and spoke with our third party via phone. He then assigned us a gentleman, Joao, a Verizon specialist. He spent quite a good deal of time with us while we connected the accounts, new phones, and he was appreciative of some of the legwork one of us, my daughter, did to make the process work smoothly. He also transferred photos from the old phone to the new one without my asking for it! The overall experience, which later included another employee helping us with a USB-C adapter, was all positive. Thank you very much for the professional courtesy.

I think it's fair to say that Verizon Wireless doesn't care about their customers one way or the…read moreother. I've had my phone with them since 1998 and whenever I've called them about anything, they consistently give "take it or leave it" type answers so I'm used to not having terrific customer service so I was surprised that I was surprised by the level of service at this store considering my expectations were already so low. My poor Pixel 5 was limping along due to its advanced age and the fact that I dropped it twice recently. I decided to bite the bullet and get a Pixel 7a so when we walked by the store, I walked in, asked the guy behind the counter who barely looked up if they had it in stock and went to look at it when he pointed to the wall where it was displayed. The size was bigger than I would have liked but it was okay so I went and told him I wanted to buy it. He let me know that he could add it to my account for on a three year payment plan and I said that I would be happy just to pay for it now and he said he couldn't help me. I was confused because I'd checked the website the day before and I knew I could buy it online but he said that's not possible in the store. He said I could go to Best Buy if I wanted to purchase it. Recalling that I could buy it online and that he did say they had one in stock, I asked if I could purchase online and request pickup at the store and he said that would probably work, so I sat down, did everything online on my crippled Pixel 5 (I was trying to keep the horrible truth of its replacement away from it) and submitted the order. He went in the back for about 10 minutes, then came out with a bag with my phone. After I opened the box to ensure there was a phone in it, I left with my new purchase. Again, although not surprised, I'm disappointed in the level of service from Verizon. I've been a customer for 25 years and even conservatively estimating a payment of $100 per month during that time, I've given them over $30,000 but they still make me do all the work to get a phone. I'm not faulting the guy who works there for Verizon's ridiculous policy and I guess I appreciate the recommendation to try Best Buy but it's clear that the company would love to do away with staff altogether and have the customer do all the work. But if you have people in the store, why don't you let them sell? I get it, but it's a business model designed to reduce costs. I'm also too lazy to switch to AT&T or another provider so they know they have me. But I wouldn't recommend Verizon to anyone and especially in that area of Connecticut, the coverage that used to be very strong has degraded in the past few years so maybe I should see if another provider is better. It's a cell phone company, so it's about as expected.