The customer service is fabulous. Big shout out to Carlos for assisting us in store and Alex for…read morecoming to our home when we were needing support with our new TV. The nicest gentlemen I could work with. Appreciate all your help! Thank you

I was delivered a used grill. Unbelievable. I called but was told to wait until the salesperson…read morereturns

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

In mid-June, my dishwasher broke, followed by my microwave two days later. I turned to Aitoro…read morebecause other retailers quoted at least a two-week wait. Jason P assured me a silver dishwasher was available right away (though I wanted black). I agreed to check it in-store, but when I showed up on the day he told me to, he wasn't there. Another rep helped me, but Jason later called me angrily for not waiting for him. I didn't care who helped me--I just needed appliances quickly--so I sent Jason my kitchen photos, dimensions, and payment. When the installer (excellent service from James) arrived, he immediately saw the microwave Jason sold me wouldn't fit. I had to reorder the correct one. Jason dismissed this by calling me "picky," but promised a black dishwasher shipment in early July. I agreed to wait. That "one week" stretched into two months of empty promises. I have pages of texts where delivery was pushed back again and again. Meanwhile, I found other retailers with the same item in stock, some able to deliver within three days. The final straw: while Jason told me no dishwashers were available as he explained what the acronym ETA stood for (was I born yesterday??), Aitoro's own website advertised the exact same item as "in stock" with "quick delivery." Jason P said that I could have that if I paid $200 more. Same brand, same series, nearly identical specs--just a different model number and only 2-decibel difference. (That's it.) Umm... isn't this called bait-and-switch? Only after I threatened a BBB complaint did Jason P offer a refund. I've been patient with supply issues, but this was not about delays--it was about misleading sales, broken promises, and refusal to make things right unless pressured. The entire summer, I had no dishwasher even though I had already paid for it. If Aitoro cannot deliver, they shouldn't take payment and string people along. I wanted to support a local business, but instead I was left feeling insulted and deeply disappointed.

I was a co-owner of The Brownstone, which was located on Main Street in Westport, CT from 2005 to…read more2018. For those who might remember, us we were known for our customer service, which included gift wrapping. This is my first review of a business. I regret is is a negative review of the salesperson, Benny Mantz from whom we purchased a Sub Zero refrigerator, Miele dishwasher and Viking range. From the start Mr. Mantz came across as disingenuous. He did not listen, and was inconsistent in returning phone calls. Our refrigerator and dishwasher were delivered and installed before our range. Today, Saturday, our range was delivered. Our old range was removed from our house. However, Benny failed to follow through to confirm the installation could be done on Saturday. So, we have our new, partly disassembled range sitting in the middle of our kitchen and disconnected from the gas line. Therefore, it is safe to say the range is inoperable. Benny would not return my call regarding this glitch. Professional salespeople speak to their customers when things go awry. Benny did, however, email me to blame his operations manager for the glitch. Those who remember The Brownstone, will remember our sales team partners, Celeste and Mariana. While they were not perfect, they did their upmost to prevent glitches. Yes, they followed through from start to with every order. But what set them apart from other salespeople was their genuine respect for their customers, their desire to build relationships with their customers. and their love for our business. When a glitch happened, they picked up the phone and called their customer. Our team of three would have paid for the meals that resulted from the lack of a working range, and we would have refunded our customer's range installation fee. Would Benny do this? No, he would not.

Superb experience yesterday morning (arrived 11:30, Mon morning - seemed like a good time) - no…read moreapptmt, just walk-in. Incredible service from Aliyah M - great personality, in-depth knowledge, awesome w/ an older person, educated me on many things that didn't bear directly on my reason for visiting. Terrific place.

This review is for the true genius plus very nice guy who works at this location- Tim . After going…read moreto Apple Greenwich (terrible), and 3 Verizon stores who all told me that was the end of my phone- it could not be charged and told me to buy a new one right then and there... I didn't give up because how could I? Now if you ever had a 'last voice mail' from a loved one on a phone, you would know why I did not give up. Tim listened to me and really tried his hardest to get my phone to charge. He is a true miracle worker. 30 minutes later he returned from the back with my phone fully working and it has been working perfectly fine for a month now! With my dear Dad's last voice mail there for me to always hear. Thank you, Tim. Apple- give this nice guy a bonus!!!

I asked two store associates where I could find and item. The first just stared at me and the…read moresecond handed me a cell phone to Google Translate my question How can a store hire someone or more than one !!! Who does nit speak English!!! I will never patronize Walmart again

I really like this store. Employees are really nice, and extremely helpful. I asked where aluminum…read morefoil pans were, and one of the employees took me five rows over to show me where. Outstanding customer service. I pretty much find what I need, sometimes some departments are a little depleted, but that seems to be the case these days. Prices are good and it's service with a smile.

Worked through a mis-communications problem and some personal issues on both sides I must amend my…read moreprevious review. Dave Jr. has agreed to come by and re-educate me on my system. If all goes well I will upgrade to a very favorable review. We all have issues, the ability to fix the issue is what separates the good from the bad. Stay tuned.

I've used sea-logic multiple times over the last 12 years for projects involving B and G and Ray…read moreMarine and SIMRAD connected in sophisticated networks for sailing instrumentation navigation and communications All systems have been working flawlessly and we've won many races.

I just started going to Battlegrounds recently, The guys…read morereally know their stuff! I'll keep going there from now on... I have no problem recommending Battlegrounds! Happy customer, Joe S.

James is the best. Thank you to his team for repairing my broken Amazon Kindle. I referred him to…read moremy friends for many more repairs. What a friendly and welcoming store located just around the corner.

Great experience as a Sprint customer. Came in to upgrade my phone now that Sprint is TMo and…read moreKevin, the Manager, helped me in less than 30 minutes. No games - everything was straightforward and exactly as I expected. Had stock of the phone I wanted and got a great case, too. I didn't feel pressured to change anything on my plan and my questions were answered honestly. No line, either. Highly recommend this store for all Sprint and T-Mobile customers.

Go anywhere but this T Mobile. The line is never less than 45 minute wait and once you get up there…read morethe help is mediocre at best. Not too friendly and helpful. I had an issue with something on my phone which was being triggered by their system and had nothing to do with me, preventing me to turn my phone in for a new one. She opened a case and said it's not likely to be resolved for a week? What? Then she never followed up. Went in another time for a screen saver and they were unfriendly as well and very abrupt when I asked about the replacement policy. Will never go there again. The store on CT Avenue is the best and I should have stuck with them.