Great staff! Friendly, helpful and patient! Great company too! Can't get a better price on cell…read morephone service and the connections are always great!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Defuniak Springs store today.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

This company is so bad. I cant even say enough about how bad the cs is. Leaving after 17 yrs. So…read moreglad!

I just left the Verizon in Defuniak Springs, Florida and Brittany was the only sales associate…read morethere and she did wonderful! I was in and out of there in an hour tops! she answered every question I had and made me feel very secure in my choices. We need more sales associates like her!

IKracked Cellular Repair is all integrity! They thoroughly…read morego thru your iPhone and make sure everything works properly. They do this before and after in the presence of you. Very inexpensive, but thorough! I highly recommend iKracked Cellular Repair for all your iPhone needs!!

My iPhone 6s battery was really not holding a charge like it used to so I contacted Allen with a…read moretime to bring it in. He performed a thorough diagnosis while asking some questions on the phones usage. Thanks to Allen, it's been over a week since my battery change and now it continues to hold a charge just like when it was new. No more looking for 110 outlets when I visit friends:) Allen is the owner/operator of iKracked so I know he will be performing all future repairs on all of our family devices (not a Franchise employee who's gone in 2 months). I'll keep him BUSY! I highly recommend Allen for any of your device repairs.

He's the best. Fixes what You want fixed He's there 7 days…read moreI think just to help us. Truly a very nice man His prices are very reasonable. He' fixed my iPhone for $85. Everyone else was $100. Hmmmm.

Called the place @3pm on a Saturday and asked if they changed the battery in an iphone 7. The owner…read moresaid yes and they were open to 7pm! On a Saturday no less! I took the phone over to him, and within 20min - 30min it was fixed! The price was very reasonable. In fact he found something else wrong with my phone, fixed it and didn't charge me any more that what I originally came in for - superb! I don't give 5 star ratings, but if I could I would give this place 4.5 stars easily! He earned all my future business and referrals when I'm asked!

Best kind of place you could go!…read more First, I sent a message for a quote on an iPhone 13 Pro Max white screen fix for my husband and was texted back within five minutes that he needed more info and to come into the shop for a consultation. Very timely response which I appreciated cause my husband not having a phone has been a really annoying experience! When my husband did go in he talked it over with him about the cost which was very reasonable all things considered. He let him know it was a temporary fix and we'd most likely gotten the most life we could out of the phone he didn't push the repair even though it cost him business. Suggested it was probably better to get a new phone instead of doing the fix cause who knew how long it would last. Honest business practices not trying to pull one over on anyone just for a buck in the bank.

How refreshing to meet a local honest businessman who not only fixes your problem, but also…read moreexplains why it happened, and how to fix it yourself next time. He fixed my cell phone in front me in scant minutes and expained it all. Thank you so much for all you did.

I have a Galaxy S22. I got some virus with add app. Months ago, you could not open it up. However,…read moreit popped up all the time and you couldn't text etc. You could delete it but it would come back. I'm with Tmobile, and they could not get rid of it. I had gone to every store and some several times. I decided to stop in Cellfix yesterday. Ryan was very helpful and was able to delete whatever it was! I highly recommend Cellfix. He definitely made y day as I had been dealing with this for months. Just wished I had gone sooner!.;

Worth the drive. I had used the wrong USB charger connector and ended up breaking the phone USB…read morereceptable. Ryan fixed it within 30 min while we went to lunch. Price was very reasonable Will use again.

Antenna TV is still available! The owner does great work installing and uograding antennas. He has…read morethe knowledge and work ethic. He is very nice & helpful to have working at the house.

One of the last Radio Shacks in our area. Limited supply. Not nearly as many items they carried in…read morethe past. Provide great service to the area. Definitely worth checking out.

This iPhone repair next to Publix in Santa Rosa Beach was open on Sunday and got us in and out in 3…read moreminutes for my daughters very frozen cell phone then they said "NO CHARGE" what was easy for them was not easy for us. Thanks Guys and thanks for the lesson!!

Awful experience! I was charged over $300 to replace a broken screen on my iPhone. The new screen…read morenever functioned properly. A few days after they replaced the screen, my screen went completely blank and I had to order a new phone. I asked for a refund for their faulty "repair" and they refused.