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    4 years ago

    This company is so bad. I cant even say enough about how bad the cs is. Leaving after 17 yrs. So glad!

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    3 years ago

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    3 years ago

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    CenturyLink

    CenturyLink

    (16 reviews)

    If I could give a negative star rating I would have. I remained in an Internet chat with their…read moreoutsourced personnel for over 30 minutes to an hour... requesting for the immediate recovery of my family Member Services as my mom is an elderly female living alone with multiple health issues without access to emergent medical services without phone access for the past 48-72hors. They refused to escalate my concerns due to not having her password to her account, which is absurd as I am a Family member speaking out to assist Her in the access to emergent medical services when in need.. these outsource companies and services are absurd, irresponsible, and extremely frustrating to work with... this type of service is ridiculous irresponsible and will be the demise of someone else's loved family member in the future if they do not correct their ways.

    Ticket after ticket after ticket--and still no resolution. We've been calling every single day for…read moreover a week because our business landlines have been completely down. Every time, they promise a technician will come out, the tech doesn't even speak to us before closing out the ticket as "complete" or even check our jacks inside. Our phones are still not working, and at this point, we feel completely ignored and hopeless. As a business, reliable phone service is essential, and this company has failed us in every way. The customer support is some of the worst I've ever experienced--completely unhelpful and dismissive. We've finally decided to switch providers. I wouldn't recommend this service to anyone.

    Verizon - mobilephones - Updated June 2026

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