The lady upfront was clearly on drugs and licking her lips constantly. She couldn't stay focused…read more She constantly was answering her phone. She gave us a lot of attitude and raised her voice at us. We will never go back. We are also considering leaving Verizon altogether.

I was at the store in Guntersville yesterday, 11/6/2025. I arrived at approximately 1:45, I was…read moremet at the door by a very nice representative, I told her my issue with my phone, but as soon as our conversation started the "manager" took her iPad and sent her to lunch. Ok that's fine but he never spoke to me just turned around and left. I did receive a text message saying I was 3rd. I waited one hour and 45 minutes while the manager waited on 4 people. I finally got up and left not getting my phone issue resolved. Definitely would not recommend this office, manager is rude and certainly not helpful. I assumed since I just moved here every office would be helpful, not this one.

I recently purchased a cell phone from this company and when…read moreI went to port my old phone on it, it was still registered to the previous owner! I emailed many times trying to get Techno Shack to unregister the old owner's info and account but they would not respond to my emails and then blocked me. I would be very careful about giving this store your money!! I have a worthless cell phone now and they have my money.

I always receive great service from Techno Shack. Very friendly and very knowledgeable. I would…read morerecommend this business to my friends and family.

Cluttered floor but selection was good and check out was quick. Enough employees to help.read more

With store being the District Manager's main store you would think that it would be better managed…read more ONE employee, on a Friday afternoon. she was doing everything possible to run the register, answer phone calls, order out of stock shoes for customer, as well as retrieving shoes for customer. The employee was so pleasant, helpful, and accommodating. I finally left without the shoes that I had intended to buy.

The staff was so knowledgeable and nice. They were extremely helpful.The store was well…read morestocked.Great store and Uhaul services.

Most recently, I came in with a battery issue on my motorcycle. Scottie was not only knowledgeable,…read morebut he was polite and professional. ALL the staff members ar this store have always been exemplary, as far as I'm concerned. The guys up there are the sole reason that I refuse to buy my parts anywhere else. I know that no matter my vehicle or problem, they will have me back on the road, or track, in no time. I'd give this store a 10 star rating if possible. O'Reillys offers quality parts, but the Boaz store in particular is my only home base for my automotive needs. I love that I can walk in here and these guys not only remember me, but each of my vehicles and their quirks and issues. Highly recommend!

Amazing customer service! I ordered photo gifts (Christmas ornaments and mounted photos panels) for…read moresame day pickup and they turned out perfectly. When I called to check the order status, Esmerlda was so kind and helpful. She went out of her way to call me when the order was ready for pickup. How refreshing to be met with such kindness.

On the road on left side easy to drive through and they are friendly. The drug store has everything…read moreyou want or need. Thank so

Very, very impressed! I went in to have them look at the battery in my truck. Given that I have…read moretwo, they tested both, found them both to be bad (they were over 6 years old). They then replaced them for me, in spite of the fact that it was drizzling rain. One of the terminals was terribly corroded and had fused to the cable. It was in a very difficult location to work on. They used a spray lubricant, and worked on it quite a while, got the cable off, and completely cleaned the cable connector so that it would attach to the new battery. I am so thankful I went there; I would have had great difficulty trying to do what they did myself, and the young man cheerful the entire time. Five stars for sure!

Excellent customer service. Assistant manager, Bonnie, honored a slightly expired warranty on a…read morebattery that had been previously purchased at the store.

All in all this location isn't too bad. It is off the beaten path a little for this area, so may…read morenot be the most convenient of locations to get to. Staff was really friendly upon entering shouting out a greeting from behind the counter, which they did repeatedly as others entered the store. Store is clean and organized, they were actually putting out some new stock when I came in. So they keep stock rotations going it would appear. Front of the store is set up with men's and women's apparel. The back of the store has more of the home goods stuff (art, kitchen ware, bathroom stuff, etc). Prices seemed to be pretty good as well. You can definitely get some good deals if you can find what you are looking for. As with any of the outlet type department stores, your luck can be a little hit or miss. But with ever changing inventory, you may come three or four times and not find anything, but could find exactly what you're after the next visit. Doesn't take long to shop through the store. I'd recommend them.