This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

The guy was extremely nice and very professional, he only took about 15mins to fix my phone…read more.. would recommend to anyone

From the owner: "All types of phone repair, front glass, back glass, camera & battery replacement, cases , tempered…read moreglass and accessories seller."

Verizon salesman Zach Napier did a fantastic job adding a new phone and additional line.read more

If I was able to give zero stars I would. Terrible customer service, the guy who was helping me…read morelied to me about how they do contracts instead of admitting they messed up my paperwork. Absolutely disgraceful

I had the lid replaced on my laptop on August 8,2025, it broke in Jan 2026, I live in Col Oh and…read moretook the laptop into the shop on June 20, 2026. I showed the young man how the lid broke and he said there's nothing he can do, I said what do you mean, it has been less than a year, and I paid you $247.00, then he says you could get it fixed again, I said ok, for free. he says no, I would have to pay again. I said why would I pay you again for something you did less than a year ago, I then told him I will not give him anymore business, he just shook his shoulders as if to say I don't care. I tell you, good service is hard to find, if I find someone were my service matters I will definitely stick with them, but I will not recomend these people to nobody, that young man was one of the most unconcerned people I have seen in my life.

A 3rd party used cell phone buyer, advertises like gazelle and square trade but your experience…read morewill be far far worse--with bonus unethical practices. Here's how their BS works: they promise more than any competitor for your used phone and pay for it to be mailed in. They will then offer you substantially less than their initial promise, usually after many days of waiting. If you don't accept the new, lower, price, you must pay to ship it back. By this time, other competing offers for your phone have expired, plus you will also be out shipping costs. It really forces you to accept and not go through the hassle of mailing it back and re-reselling your used phone. Once you accept, they will pay via PayPal and you'll be hit with a transaction fee. All told, expect 60-70% of your estimate at maximum. None of this is disclosed up front, there's no way to effectively get your item back.

Not one but two of our cellphone screens cracked and needed repair. Tristate was a cheaper on costs…read moreand had great customer service with a quicker turn around time.. The primary reason we chose Tristate over fix a phone is because we did not feel like a number and they are Veteran owned!! We support our Vets !! Great job TRISTATE CELLPHONE REPAIR, CHILLICOTHE OFFICE BESIDE SAM'S CLUB. RACHEL RICHMOND

All my apple devices that they repaired have failed within 3 months. All their screens have failed…read moreand you can definitely see that they used cheap parts and ask for insane prices. Take your apple electronics elsewhere where.

I purchased a charging cable from the Cricket store at 1542 3rd Avenue in Huntington. The cable…read moredid not work. I took it back the next day and they tested and verified that the cable was defective. Then they told me that they do not issue refunds, credits, or exchanges. They told me to contact the main Cricket office, which I did. The customer service agent told me that they would not help me. Beware! I am out $21.39, and it could be worse for you.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Huntington store today.

Poor customer service, when trying to update your phone they ask you 100 dumb questions that has…read morenothing to do with your service or account. After 15 mins of wasted time they finally look at my phone try to tell me it was broke couldn't use it as a trade in. Went to Ashland AT&T store they look at it and said it was normal wear and tear and accepted the trade it at full value. This store just has lazy people and only want to help if you're adding a line when I told them I didn't want to add a line that's when my phone was magically too broken to accept

From the owner: AT&T, serving over 81 million wireless customersread more