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    Lafayette, IN

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    AT&T Store

    3.0 (2 reviews)
    Open 8:30 am - 7:00 pm

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    Cellular Express of Indiana

    Cellular Express of Indiana

    1.0
    (3 reviews)
    0.0 mi

    If I could give fewer stars than one star, I would. Useless and unhelpful staff. My iPhone died,…read moreand when I went to them they told me there was nothing they could do, and I'd need to go to the Apple store in Indianapolis to get a new phone. I could have gotten more help from my 95 year old grandfather. I called AT&T customer service, who processed the claim with Apple FOR ME (which makes sense since I pay AT&T installments for the phone), and they are having a new phone sent within 1-2 business days. Why couldn't the staff at the store have done this for me? The national customer service was very helpful, but this particular store was not helpful at all. As much as we are dependent on phones these days, a better customer service experience would have been very much appreciated. If you need help with your phone, do not use this store location!

    Very poor customer service. Steve was to checkon something for me and get right back with me. Over…read more40 minutes later, I call back and December answers the phone. By this point I'm boiling, and forget his name when i ask ro speak with him. She wants to know if she can help me (poor experience with her already). I tell her no. She proceeds to tell me he is with a customer. I explain he was to have called me back. I am told well hard to do when he is with a customer. Hang up on them. Call Mall store. Brian, who I like, answers. I explain to him what happened. December and Steve have poor customer service skills. Will now stick with corporate store. Never stepped foot in cellular sales thanks to caleb until my phone issue. Blew that

    Deal Zone

    Deal Zone

    1.4
    (25 reviews)
    3.6 mi
    $

    If I could give this business a ZERO I would! If you find yourself anywhere near this business, or…read moreare even thinking of entering this business , RUN, not walk, immediately in the opposite direction, The owner of this store knowingly sold my son a stolen (verified by Verizon) iPhone 5s for $100. When my son tried to use the phone, it was locked and could only be unlocked by a totally unknown owner so the phone was worthless. When my son tried to return the phone, the owner refused to take the phone back or to return my son's $100. We tried to work with the owner to explain the problem, but that only resulted in us being asked to leave the store. We refuse to be intimidated by this scam and filed a claim in Small Claims Court against this shop and the con-woman owner. I would suggest that you never do any business with this woman unless you are fond of potentially stolen merchandise that may or may not work, and you wish to never see your money again. It's similar to the old roach hotel ad, once your money enter her store and ends up in her hands, it will never come out again! BEWARE, YOU'VE BEEN FOR-WARNED!.

    Let me set the scene: You walk into Deal Zone, expecting something akin to Gamestop. You're excited…read morebecause you've found gems at a store similar and you're always up for something new. You gently place your hand on the bar and open the door. At first, it doesn't seem so bad until your eyes adjust. You're met with this messy, unorganized heap of games and movies as far as the eye can see. It's dingy and dark, almost as if it's evening time. All of the aisles are small and there's things scattered below the shelves on the floor, probably things she's bought and couldn't find room for. You take a deep breathe and you smell dust, and recoil a little bit. You don't want to look like a weirdo, so you venture farther into this dungeon-like facility and you start looking, everything feels like it has years of grime and dirt on it. Everything you like is overpriced and you can feel the eyes of the woman behind the counter boring into your very soul. But soon you found something neat! A guide to the game series you love dearly and have been collecting for years! Yes! But the cover is torn off, and a little voice in the back of your head tells you that GameStop rips the covers off of these when they throw them away - so you know she has to be dumpster diving for some of this stuff. Gross, but you feel the excitement bubble up into your chest. You turn the item around to see the price, and it has none. You aren't deterred though, as you grab it and head to the counter. You greet the owner, who gives off this weird vibe, but you smile and say, "Hi! How much is this?" She hesitates, but takes it anyway. She's silent for a few moments, running her fingers across the back and turning it to look at every square inch of it. The silence is poignant, you wonder if she's okay. Until she looks up and says, "How about ten dollars?" You can feel your face fall as you realise, it isn't worth ten dollars. You offer her five, because it's obviously very old as the game had came out ten years earlier, and the cover isn't even on it. "No, ten." She says. You feel defeated as you ask for it back, so you can put it back where you found it. You aren't a monster, after all. The walk back is disappointing as you gross really old bloatware for the wii she's priced triple than what their worth, and foreign workout and children's movies. You place it back where it belongs. You leave feeling defeated, nearly decimating your pinky toe on the several hundred things scattered across the floor and wondering how on God's green earth she stays open.

    Photos
    Guitars and Amps
    Guitars and Amps
    DVD Movies
    DVD Movies
    A screenshot of the return address on eBay so you can see it's the same business

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    A screenshot of the return address on eBay so you can see it's the same business
    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    2.3
    (6 reviews)
    4.0 mi
    $$

    Hi everyone pls paitention with the version store, do not use the version, the servers suck., They…read moreare big liars, When you're coming to update or get a new service provider, they're great, but when you have a problem and need help, they will tell you to call customer service. At the same time, when you need to call customer service, if you want to talk about a new contract or an update, they will give you a person who can speak English. If you're trying to talk about your bill or services they let you wait for a long time, and after that, they give you someone who can't even speak English, Does anyone need to check your bill around. Or you need to read before you contract or update your service. Nowadays you have to sign on paper you sign with a little iPad, You can't even read, And they just tell you to sign, I have been with Version for 18 years. I got out of them and was very disappointed, I'm very mad. When I ask the store they can't fix it. Cuz out of their control., Trust me. The first time I wrote reviewed. I don't like to complain, But I just let everyone know just be careful with all of the store versions.

    After a HORRIBLE experience here yesterday, we went to Sprint to check out what they had to offer…read more 5 new high-end phones and unlimited data (only got 8 GB from Verizon for a family of 8), we now will be paying over $120/month less before the phones are paid off then the savings will be over $240/month after. What a terrible way to run a business.

    Photos
    Verizon Authorized Retailer, TCC
    TCC, Verizon Premium Wireless Retailer - West Lafayette logo
    TCC, Verizon Premium Wireless Retailer - West Lafayette logo
    Verizon Authorized Retailer, TCC

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    Verizon

    Verizon

    2.1
    (7 reviews)
    3.6 mi
    $$$

    I can not say enough good things about this store! I live in…read morea different state but my Mom is on my Verizon plan and lives in Lafayette. She is a spry 80+ years old. Any time she has an issue with her Apple phone she simply walks in and they show her what she needs to know, or simply fixes whatever she "accidentally clicked". These employees are SO nice and they never rush or talk down to her. It's hard to find customer service like this. Whoever is managing this store, kudos to you and your team! Keep up the good work!!

    Hi everyone pls paitention with the version store, do not use the version, the servers suck., They…read moreare big liars, When you're coming to update or get a new service provider, they're great, but when you have a problem and need help, they will tell you to call customer service. At the same time, when you need to call customer service, if you want to talk about a new contract or an update, they will give you a person who can speak English. If you're trying to talk about your bill or services they let you wait for a long time, and after that, they give you someone who can't even speak English, Does anyone need to check your bill around. Or you need to read before you contract or update your service. Nowadays you have to sign on paper you sign with a little iPad, You can't even read, And they just tell you to sign, I have been with Version for 18 years. I got out of them and was very disappointed, I'm very mad. When I ask the store they can't fix it. Cuz out of their control., Trust me. The first time I wrote reviewed. I don't like to complain, But I just let everyone know just be careful with all of the store versions.

    Photos
    Verizon
    Verizon
    Verizon

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    AT&T Store - mobilephones - Updated July 2026

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