Do not take your device To this scam artist. He is very disrespectful and has poor customer…read moreservice. he kept my daughter iPad for 2 weeks without touching it, then finally fixed it and the home button was broken. I informed him he needs to fix the home button because it was not broken and he got very disrespectful. he did not replace her button. He put a sticker over it that stop working the same day! Take your devices to a more reliable person

I was passing by and I need my charging port fixed. the guy did an awesome job under 20 minutes and…read morehe charged me little to none. I'll definitely recommend this place to anyone needing their phone fixed.

Went into the store today to make a sichange to my bill. When I arrived I was fourth in the queue…read more There were four associates already helping four people. The line was moving at a reasonable rate, I was second in the queue after about 15 minutes. It was about that time that Papa John's delivered pizza to the store. One of the associates led the pizza delivery guy to the back and as each associate finished assisting their customers , they joined him in the back of the store. After this, I was in the store another 30 minutes and not another customer was helped during this time. While I was there the queue went from four names to 8 names and as the customers piled up, the associates remained in the back of the store. After over 45 minutes of being in the store, I finally walked out. I asked the guy who greeted us to remove my name off of the list, he apologized, said he was new to the store, he stated they did not have enough associates there and he did not understand why they were all in the back. We left, went to the store on Hwy 39N walked in and got help immediately.

Terribly slow service. Put on a waiting list after i walk in the door. Employees just assisting…read morerandom customers didnt even ask what i needed. Shouldnt have even taken 5 minutes but i waited almost an hour before walking out because there were 3 or 4 customers before walking out

Nothing but great things to say about the folks at this store. Very friendly and helpful, and their…read moreability to manage a large influx of customers on the new iPhone release day was impressive! Angel was very quick getting my new phone and plan set up and was able to multi task like a pro. Store manager was out and about helping everyone and it was overall a very impressive experience!

I came in and knew exactly what I wanted, I needed a new phone and needed to switch over from…read moreterrible T-mobile to AT&T. I happened to go to the sister location at Bonita Lakes but y'all own both and Jalonda works at both. I got the text survey but accidentally deleted it. I just needed to write a review and say that Jalonda was AMAZING! I told her I was in a hurry and she worked so fast, answered every questions I had and got me in/out SO fast. I really have never seen someone move at such a pace that they didn't make any mistakes. Jalonda assured me that moving quickly was her pace of work anyways and that it was!! I appreciate everything Jalonda did for me, she was the best customer service I have ever received. She told me all of the promotions, discounts, helped me find a case, a pop socket and got me more than I expected on my trade in! I will forever come to Jalonda for any issues, I will always ask for her cause she was insanely good at her job, was extremely knowledgeable and worked so diligently! She really cares about her job and making her customers happy. She deserves a HUGE bonus or raise!!! Thank you so much again, Jalonda! You are so amazing, hope to see you soon!!