Went in to ask questions about our phone plan and to see if we could get a cheaper one and Caleb…read morewas amazing! He jumped to help and was super nice! Grateful for him making it a pleasant experience!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Springtown store today.

I would honestly suggest any other phone carrier, or even just AT&T store location, on multiple…read moreoccasions this location has been unable to answer questions or provide accurate information on a number of policies, including but not limited to their warranty protections and international service plans. Furthermore, in my most recent experience, the store manager, Dylan, was uninterested in helping find a solution to my issue. During our conversation, he kept repeating platitudes, while evading my questions. By the end of our conversation, I can only describe his demeanor as disinterested and rude--also, he kept our conversation at the check-in station the whole time, underscoring his unwillingness to help or even pretend to work towards a solution or hear my concerns.

With ATT stores or support it's oftentimes hit or miss. This time was a total hit. Cody was the…read moreassociate who helped us. Deep product knowledge, understood our needs completely and gave relevant service exactly what we needed plus educated us about some products without any sales pitch. An example of showcasing the company by excellence. ATT - you need to grow people like Cody into leadership roles so they can scale the true customer service mindset into your company which otherwise has an inconsistent customer service reputation.

Ray helped me with my phone screen. It was cracked and he fixed it in under an hour. Great service…read moreand i'll always come here for phone issues.

Referred a friend here after previous experience and said that everything went well and met…read moreexpectations good to know they are still keeping up the good work!

I went into the store trying to get a Sprint iphone moved to my Verizon account. Tavo and…read moreespecially Zekiel were very friendly and super helpful. It wasn't even their problem, and they completely went the extra mile to resolve it. Good job guys. +1 satisfied customer!

I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

Sam cellphone fixed my iPhone 13 screen super fast and gave me a good, fair price. Great service!read more

Very courteous. I felt safe while asking questions about my cell phone and buying some…read moreaccessories. Nice people working there. Troy Ragland

From the owner: We have been in business for over 5years and specialize in given the best service to our customers…read more We do phone and computer crack screen repairs

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

I came in to fix my iPhone 11. It was quick and fast. Great customer service fair pricing it took…read moreat least under two hours to get the front and back screen done, and the battery done thank you so much.

Worst customer service ever for an already unnecessarily long and painful service. The only thing…read moreworse is buying a car. Here's some quotes during the experience after they locked their don't lock safe. Waiting ten 10 minutes. Entered the code wrong. Then had to wait another 10 minutes. "I mean it's fine. It's just ten more minutes." -one employee "I don't know what the rep assigned to you is doing. You know you can go to another location." -Leon the Manager Also didn't know his staff enough to know the missing rep who is the only one not on the floor. Hid in the back afterwards pretending to be on a call so I couldn't get his bosses email. PICKING UP AN ONLINE ORDER TOOK ALMOST AN HOUR.

Be careful at this store. They will be super friendly and tell you that if you switch over, they'll…read morebeat your old bill. Told me they'd beat my Verizon bill by $70. I'm 4 months in and it's actually $60 more Was asked straight up if I wanted the Up Next anytime plan for my four devices. I said no and double check to make sure they weren't putting it on. I've had to go back and get on the phone four separate times to remove the Up Next plan from each device and they won't refund me for the 2 months. The funny thing is they said it had to go through one to two Bill cycles before it could be removed.. what a great way to make some extra cash The worst part is I did not want to switch my daughter's phones over from Verizon, but they said we have a promotion going on for free iPhone Airs if you switch over. So of course we did. It has now been almost 4 months and we are still being charged the monthly installment for those two "FREE phones" if you try to call corporate, which I have about three or four times, they aren't much help either. Good luck out there but hey, at least that dude got his commissions so I guess so good for him.