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    AT&T Store

    1.7 (18 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    11 years ago

    Terrible customer service! Representatives give clients attitude. They don't really care about losing Customers.

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    Fix and Go NY

    Fix and Go NY

    4.9
    (101 reviews)
    6.1 mi
    Certified professionals
    Free estimates

    I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I…read moreentered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier.

    I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!

    Photos
    We stand by our service and we believe that diagnostic should be a free service for our valued customers.
    We stand by our service and we believe that diagnostic should be a free service for our valued customers.
    My new s10+
    My new s10+
    Fix and Go NY

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    Baraboom Phone Repairs

    Baraboom Phone Repairs

    3.9
    (15 reviews)
    1.3 mi
    $$

    Update: NOT worth the bargain. Unfortunate results…read more.. I have been dealing with a problem ever since I got my screen replaced here. Sporadically and usually daily, my phone starts behaving as though it's being touched when nothing touches it. It spazzes out until I lock the screen. It sometimes starts right back up glitching, sometimes not, but altogether my experience with my phone has become unreliable and extremely inconvenient. I have been back to Baraboom several times explaining the issue, but the phone would never be glitching when I was there. The first time I came in an explained the problem they said to come back when it was glitching and they would replace the screen free of charge. Fast forward 5 months, and I'm still dealing with the same problem. Every time I go in and ask for help, they give me the same answer. Recently I was with a friend when my phone started glitching and she was able to record a video of it. I went to the store again today to show them the video -it's Ike the 4th or 5th time I've come by now- and they tell me if I want a new screen it will be $40, since it's been so long since the screen was replaced. If this was the first time I had come in I would probably understand, but they knew I had been having an issue that entire time. Now I just feel like I was taken for a ride. I don't want to spend any more money at a place that has given me such faulty hardware and unsatisfactory results. Maybe my experience is uniquely unfortunate ... but if I were you, I'd not waste my time & money here. --- Original review: Got my iPhone 6S screen fixed here today. Awesome service, reasonable price, they put on a tempered glass screen protector, and also threw in a case! In & out in under a half hour. I'm so grateful. Highly recommend.

    Came in for a broken screen repair and the two guys did an excellent job. It only took about 10…read moreminutes and they threw in a free tempered glass cover. I also got a Spigen Case for half off. They were polite, fast and very courteous. It looks just like new now! They also have some cool custom wood cases. However, I decided to go for more protection than looks (since that is how my screen cracked before) or else I would have bought a cool wood one!

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    Nice store the best service in Manhattan #baraboom
    Nice store the best service in Manhattan #baraboom
    Big collection in wooden glasses and cases for your phone  only here #baraboom #phone #repair
    Big collection in wooden glasses and cases for your phone only here #baraboom #phone #repair
    Our goal is to make you feel satisfied with our service !

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    Our goal is to make you feel satisfied with our service !

    AT&T Store - mobilephones - Updated June 2026

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