TLDR: High Quality Service Fast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max. read more

Super attention on your needs. You feel like a person, not a number. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal. read more

I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I stopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees! read more

Fix and Go NY - Mobile Phone Accessories Near Me - New York, New York

I put my phone into a coffee mug by mistake. It was badly water damaged. All of a sudden I was like back into a Stone Age, suffering a significant loss of contacts with my family and friends. I am glad I found Fix and Go NY, the best store online, to repair my damaged phone. They quickly made the free diagnostics on my phone and replaced its broken screen without any delay. Now my phone is as good as new and I'm free of worries. I believe these professionals at Fix and Go NY are among the best for their business and top-quality service. Thank you and Way to Go, my friends! Jia C. read more

Fix and Go NY - My Painting Titled Dreamers Like Us - Mobile Phone Accessories Near Me - New York, New York

I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I entered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier. read more

Great communication, quality work, fast service! I was in and out within 30 min for my iPhone back camera lens replacement. Fix and Go NY had it in stock, which is half the battle! The price was $40 compared to $500 at the Apple Store nearby. Support local businesses! I can't recommend this place enough. read more

Downloaded Yelp to review. My phone has been broken for over a month now. The screen was usable but barely visible. I was debating having to buy a new phone, fighting with my provider over the plan. I took my phone two these guys in 20 MINUTES for a little over $150 they fixed it completely. Never been better. Can't recommend enough read more

My MacBook screen died. I visited the Apple store and they concluded that the screen needed to be replaced. I did not like the price Apple wanted to charge so I went on ChatGPT and it recommended Fix and Go because of its very high Yelp ratings. I went to this store and their price to replace the screen was about 30% less. Joseph was very pleasant and he said that the computer would be ready by 2PM the next day. In the early afternoon the next day, I received a text saying the laptop was ready. When I picked it up, I asked if he could replace by Iphone 12 battery for a little less than Apple would have charged me. He did it while i waited. Not only did he replace it, but he cleaned my phone case as well. Great customer service. I highly recommend this location. read more

Amazing service. They went above and beyond to fix my phone!! My screen was replaced in an hour and is perfect!

done in 30 minutes! $139.99 before tax for iphone 15 screen and then i got a screen protector added that they installed :)

New screen done very quickly. Super-convenient hours and location, friendly staff, and my phone's working great again!

Joseph was great at answering all my questions and fixing the water damage and charging port problems from my Macbook. Excellent customer service and transparent pricing. Would definitely recommend. read more

The battery of my phone was a pain in my ass for years. The phone worked just fine except for the battery. Within half an hour, they replaced my battery and it works like new. Pretty penny and did cost a lot of money, but a LOT less than having have had to buy a new phone. Great store, very much recommend. read more

First rate service. The charging port on my smartphone needed to be replaced. I contacted Fix and Go after 10:00 last night, and was surprised to receive a response from Ismail within minutes. He quoted me a very fair price and said the repair would take about 40 minutes and would come with a 90-day warranty. I brought the phone in this morning and dealt with Joe, who already had all the details and was expecting me. Joe completed the repair in under 40 minutes and showed me that the phone was once again charging normally. I was delighted with their service. read more

So how does an iPhone repair shop stand out amongst a group of seemingly undifferentiated providers? - Fair quote / price - Higher proportion of five-star Yelp reviews (!) - Convenient location? Well, it is hard to pick a phone repair shop just as it is hard to be one and attract customers. I needed to get the repair done as quickly as possible--a cracked iPhone 11 Pro with half the screen not responding ... one of the many unfortunate results of a fall, if you wanted to know why. Yelp allowed me to get quotes from a number of providers. Fix and Go was at the lower end of the price quote spectrum. I am glad I chose to go to Fix and Go. Ismail and his associate were polite and friendly. I left the phone with them and walked up and down Lexington Avenue to kill time. 20 minutes later, I got my phone back and it was good as new. They gave me a 10% discount on the service and also urged me to contact them if I had any issues. It is day three today and all is well with my phone. And, no, they did not ask me to write a Yelp review, which is refreshing. They just deserved it! read more

I've broken my phone twice and both times they were super helpful and fast! I had water damage once and they did a full internal cleaning that actually saved my phone. He even threw in a screen protector for free, which was really kind. read more

They're the best! Fixed my lens cover on my iPhone for a reasonable price and did it twice to make sure it was perfect.

Terrific! A pleasure!! The owner was polite, thoughtful, HONEST, and kind! Very thorough and reassuring! Very professional!!!!!!!!

I wanted to support my local computer store instead of going to Spectrum to exchange my phone for a larger one. I was so happy that Ismael was able to buy my old phone, and had a new phone he could sell me, then successfully transfer all my data into it in just a few hours. Cost: $500 +tax. What a deal! They warranty the work (not the phone itself) for 6mos. too. Ismael and his partner must be good at what they're doing. While I was in the store other customers came in to pick up a fixed phone, to get a cracked screen replaced, and a monitor inspected. I've been in before today to get their advice and they were good about helping me even though I didn't buy a thing at the time. SUM: Customer service is exceptional and prices are reasonable too. read more

Went to go repair display screen which service provided was great and quick. However, they promised a 90 day warranty. I returned after three weeks from the repair, after my display screen wasn't registering. There was no breakage or crack nor was it dropped. They couldn't promise me my 90 day warranty after they couldn't find my card on file and also could not guarantee me that I would not have to pay AGAIN to repair the phone (I literally paid a few weeks ago). He also said he would not have given me a damaged phone, which I never claimed, I was actually happy with the original work. I just returned to the Apple Store and got it authentically repaired. One screen cost me $500. read more

Very friendly staff. Answered all my questions honestly. Phone was ready between 30' to an hour, and I really appreciated the same day pick up. They also offer a warranty. Would definitely come back -- thank you! read more

Perfect iPad screen repair using genuine refurbished Apple parts. Apple wanted $450. Great guys and it took under two hours.

Incredible. I was a little lost here... had never experienced this problem with a phone I loved, and had been to ATT AND to two other repair shops, one that charged me and did not repair the phone. I was considering another $1,000 donation to ATT and Google -- and then I walked into Fix and Go NY on East 62nd Street. The amazingly fielded a steady stream of customers while also diagnosing my problem. They asked me to return in 40 minutes. I did and it was FIXED! I was so happy and grateful. And the cost was very competitive. If you want professionalism, fast results, courtesy and a way to add a second life to your product, GO HERE. You cannot go wrong. read more

Replaced ipad pro 11" screen recently. Works great! Pro: Quick, Flat rate (much cheaper than the apple stores), OEM screen, No authenticity error messages after the screen swap. Con: The apple pencil is sometimes not recognizable. Seems pretty common with the screen swap; I blame the apple software. XD read more

Painless experience. In and out . Great customer service and very reasonable. Highly recommend

Phone's damaged screen was fixed excellently. That is the main thing. Some cons: No offense but at times it was not easy understanding the workers as they spoke with strong accents. They did try to sell me a tempered glass screen protector for a bit of a high price $10.00:. I know those can be bought at certain dollar stores. Of course too, there aren't a lot, if any, of protective covers for the kind of phone I have, an android . I was offered one that came as close as possible to the size of my phone. read more

Brought my Android phone in here for a battery replacement. I contacted them in advance and they answered all my questions and ordered the exact manufacturer replacement of my phone's battery. I came in on a Saturday to drop my phone off, and the work took less than 90 minutes. The new battery holds a great charge like when phone was new. I highly recommend these guys, they are friendly and professional. read more

I highly recommend this repair shop. I broke my phone 30 mins before they were supposed close. I called the shop and asked if they could help me. I got a quote over the phone. I got there as soon as I could 10 minutes before they closed. They were kind enough to wait for me. I walked into a bright, clean shop with awesome accessories. My phone was fixed in under 15 minutes! They are warm, professional helpful and reasonably priced. I will always use Fix and Go. They live up to the name. read more

Fix and Go NY - A wide variety of good quality Cell phone accessories! - Mobile Phone Accessories Near Me - New York, New York

These people are MIRACLE workers. I took a very bad fall on 61st Street. Amazingly nothing broken or soft tissue damage. Bruised and cut. The screen looked, well, the phone looked like it was a goner. I didn't think it was just the screen but the phone wasn't backed up so I really wanted to know if they could get it to where I could extract data. Much to my surprise, they said they could fix it in 20 minutes. I would have paid whatever, so nearly fell over again when they said it was just $75. I also bought a much better screen protector than I had. So so grateful. read more

I am so thankful I found this place. My MacBook Pro died on me and the Apple Store turned me away. It was a Sunday and not many places were open. I put my issue in yelp finder and I received a message from fix and go to come in. I thought my MacBook was damaged beyond repair, but these guys are the best. They assessed my MacBook for free and fixed my lab top!!!! They also provided me with helpful advice. Don't think twice go to fix and go!! They are the best!! I highly recommend them!!! Thank you guys!!! read more

Awesome job..,,,.ThankYou Definitely recommend you guys to anyone who is looking to fix their Apple Watch face!! read more

Free diagnostic and really fast repair. I can to have my latptop fixed and I'm happy with the result.

The service here is superb! Took way less time than anticipated (under 20 minutes) to replace my iPhone screen. The gentleman who serviced me was very kind as well. I've already recommended this place to a few of my colleagues who also have broken screens. read more

Amazing service. In and out in 20 minutes with my fixed phone. bring your business here and you'll be very happy! thank you for saving my phone. read more

Fix and Go NY - Mobile Phone Accessories Near Me - New York, New York

very nice and quick cleaning service on my Alienware 15 laptop . Friendly staff, on-time delivery

Good price, quick service, nice guys. What else do you need? (Except a few more characters.)

I've been using them form my company for several years. They use OEM parts and never has a compaint read more

Fix and Go NY - Been using the for several years for our company, very good repairs, they use OEM parts and never had a complaint. - Mobile Phone Accessories Near Me - New York, New York

These are one of the most genuine and supportive guys I know! I had my ipad screen replaced in about an hour. I noticed my touch screen for my apple pencil wasn't working in certain spots, these guys told me to come back in and hey quickly resolved the issue! Fix and Go will be my new go-to guys to get my electronic needs! read more

Replaced my Samsung S9+ screen. Fast and clean. Phone looks brand new again. Professional service appreciated. read more

You must travel to this phone repair location! I have never cracked my iPhone screen fully across, even after dropping it many times. I dropped it yesterday and it finally broke, causing a diagonal crack. I researched all iPhone repair places and didn't find many good reviews. I took a chance on this one and wasn't disappointed. They quoted $109 for my iPhone 11; and said be back in 30min. I came back after 15min to look at cases and screen protectors; and they told me my iPhone was done! There was no pressure to buy a new case or protector; but I chose to purchase a screen protector because they took $10off and I didn't want another future cracked screen. But I would come back here again, if it unfortunately happened again with my many phone drops. read more