I had internet at home with AT&T until June 2022. I stopped the service and returned all the…read moreequipment on July 5th to UPS as the ATT agent had instructed me to do so. And I removed the auto-payment option and my credit card from my account in AT&T. After a few days, I received an email from AT&T that I should return the equipment by July 25th or they will charge me $164. I contacted AT&T and told them I have already returned the equipment and have the receipt for it. They said that I shouldn't worry because it takes a few days to process returned equipment. Then in late August, I noticed that they have charged my credit card $164 even though I had removed my credit card from my account! Charging me for returned equipment is one thing but keeping my credit card information and charging it without my authorization is obviously fraud. I contacted ATT support multiple times. Eventually, someone from AT&T contacted me and confirmed that they have received the equipment and apologized, and refunded that amount to my credit card. However, a few days ago I noticed that there is a collection claim against me for that amount and AT&T has sold my account to a collection agency. And I noticed that they have charged my credit card again!

Called to see if they had a particular apple phone in stock before traveling to the store. Staff…read morerefused to tell me if they had the phone, citing this information as being confidential and something they don't want to reveal for competitive reasons? Really? This is supposed to be some sort of state secret? Funny how every other store doesn't have a problem providing this information.

They saved me from buying a new phone. My son's phone was dropped a few times and didn't react to…read moretouch. We couldn't unlock the phone (because touch function was messed up as I was explained later by Sinan) and display had a variety of multicolored lines. The phone was out of warranty and a friend suggested to take it to "FixItAll" on the Main Street. To my surprise they were able to fix it, which saved us from buying a new phone. Fantastic customer service! Very quick & quality repair. Highly recommend!

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

Very professional and thorough in resolving my refrigerator issue. Arrived as scheduledread more

I went there today to get a statement fixed. The woman at the front desk,Pinky, was wonderful. She…read morecontacted customer service and explained the problem to the agent and got my bill straightened out. She was professional and knowledgeable. Metro is lucky to have an employee such as she representing them.

I brought my iPad Gen 3 11-inch to the repair shop because I had a small crack that was affecting…read moremy ability to draw and take notes with my Apple Pencil, which I primarily use my iPad for. I informed the techs about this issue, and they repaired the screen. However, I noticed immediately that my Apple Pencil was not calibrated correctly to the new screen, resulting in jittery lines. I then brought it back, letting them know that the screen was not working well with my pencil. After several days of not hearing from them, I called for a status update. They informed me that nothing had been done as of yet and stated that it was due to them installing a non-OEM screen. They suggested that an OEM screen would be better, but it would be an additional cost. This was very frustrating because I now had to wait longer since they seemed to have done nothing with the device until I called. After agreeing to install the OEM screen, I still am having an issue with jittery lines. I showed the tech, who stated that it was probably because the screen had to settle in. They also suggested that I use heavy books to help it adhere properly. After researching, I discovered that the actual fix should have been the techs including a serialized chip from my original screen to the new one. However, since they never offered up this information and are seemingly unaware of this being an issue, I am reluctant to even bring it back for a fix. In conclusion, if you use an Apple Pencil and have a screen that needs to repair, it makes much more sense to unfortunately go to the Apple Store instead of here. My screen doesn't have a crack, but it is extremely hard to use now because the techs unfortunately are not educated on this problem.

A+ Eric was terrific. Professional, friendly, fixed my problem with my phone in a matter of…read moreminutes. Would recommend highly.

I'm in the technology business ... and I'm a Dad with three other phones on my plan…read more TT hooked my family up with Page Plus Cellular originally. We use Verizon phones that are off contract and they work great. The prices are roughly half what Verizon charges and the service and coverage is exactly the same. TT has also repaired Android and Apple phone for me and my friends on several occasions. I've referred dozens of people to him over the years. He started as a booth, basically, but his business has grown significantly. He's still located in the Newark Farmer's Market, just past the checkout lines. He's a remarkable man -- speaks English, Spanish, Hindi and perhaps one or two more languages. Wait times may be an issue if you go during lunch or after work. It's not unusual to see him working with 2-3 customers at once, doing a repair, testing a device, setting up new service... Go with an open mind and a measure of patience and you'll be fine.

From the owner: Cell Phone Sales, Cell Phone Accessories, Cell Phone and Tablets Repairsread more