They saved me from buying a new phone. My son's phone was dropped a few times and didn't react to…read moretouch. We couldn't unlock the phone (because touch function was messed up as I was explained later by Sinan) and display had a variety of multicolored lines. The phone was out of warranty and a friend suggested to take it to "FixItAll" on the Main Street. To my surprise they were able to fix it, which saved us from buying a new phone. Fantastic customer service! Very quick & quality repair. Highly recommend!

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

I had such a great experience thanks to Gregory that I felt like I had to come on here and share. I…read morecame in dealing with a pretty frustrating trade-in issue, and honestly, I was expecting it to be a stressful process. Instead, Gregory completely turned things around for me. From the moment he started helping me, he was patient, attentive, and genuinely invested in finding a solution. He took the time to really listen to my concerns, explain everything clearly, and walk me through each step so I never felt confused or overwhelmed. You can tell he knows what he's doing, but what stood out even more was how much he actually cared about making sure I left satisfied. Trade-ins can be tricky, but Gregory made the whole process feel smooth and manageable. He went above and beyond to make sure everything was handled properly and fairly, and I never once felt rushed or brushed off. It's rare to come across someone who is not only knowledgeable, but also kind, professional, and willing to go the extra mile. Because of Gregory, what could have been a negative experience turned into a really positive one. If you're going in and need help--especially with something complicated like a trade-in--I highly recommend asking for him. He truly made all the difference!

Even though I was the only customer there I felt like I was bothering them. They wouldn't listen to…read morewhat I was saying so I had to keep repeating myself. It would have saved us all some time if they would have just read the email I referenced and brought with me. Oh well, it's wasn't bad enough to make me want to switch away from AT&T but I doubt I'll ever go to that store again. Shame since it's just down the street from my office.

Very professional and thorough in resolving my refrigerator issue. Arrived as scheduledread more

I went there today to get a statement fixed. The woman at the front desk,Pinky, was wonderful. She…read morecontacted customer service and explained the problem to the agent and got my bill straightened out. She was professional and knowledgeable. Metro is lucky to have an employee such as she representing them.

I brought my iPad Gen 3 11-inch to the repair shop because I had a small crack that was affecting…read moremy ability to draw and take notes with my Apple Pencil, which I primarily use my iPad for. I informed the techs about this issue, and they repaired the screen. However, I noticed immediately that my Apple Pencil was not calibrated correctly to the new screen, resulting in jittery lines. I then brought it back, letting them know that the screen was not working well with my pencil. After several days of not hearing from them, I called for a status update. They informed me that nothing had been done as of yet and stated that it was due to them installing a non-OEM screen. They suggested that an OEM screen would be better, but it would be an additional cost. This was very frustrating because I now had to wait longer since they seemed to have done nothing with the device until I called. After agreeing to install the OEM screen, I still am having an issue with jittery lines. I showed the tech, who stated that it was probably because the screen had to settle in. They also suggested that I use heavy books to help it adhere properly. After researching, I discovered that the actual fix should have been the techs including a serialized chip from my original screen to the new one. However, since they never offered up this information and are seemingly unaware of this being an issue, I am reluctant to even bring it back for a fix. In conclusion, if you use an Apple Pencil and have a screen that needs to repair, it makes much more sense to unfortunately go to the Apple Store instead of here. My screen doesn't have a crack, but it is extremely hard to use now because the techs unfortunately are not educated on this problem.

A+ Eric was terrific. Professional, friendly, fixed my problem with my phone in a matter of…read moreminutes. Would recommend highly.