el mejor en San Juan.. beautiful service, knowledgable fast and efficient for multi types of phone…read morerepairs and other functions

From the owner: Reparacion celulares, mobile phone repair, Desbloqueos AL MOMENTO…read moreVenta de Celulares, Activaciones, Pagos y Recargas

I visited the store last week. I was shopping for AirPods. The next generation noise cancelling…read morewas for sale and expensive. I did not shop around as I was under the false impression that Apple product prices are controlled and consistent no matter where purchased. My bill for AirPods came to $278. 5 days later I was in Best Buy across the street, same AirPods are selling for $199. On Amazon, for $174. I went back 5 days after purchase to return my AirPods, in mint condition but the box was opened. I expressed consumer dissatisfaction at that price. I was told, they don't return anything that has been opened and that as they are a reseller they do not have to follow Apple Guide lines for returns. Nor do they return funds, they give you a store credit. BUYER BEWARE. I feel $104 stolen from my pocket. They were unmoved and unmoving of their rules. My recommendation, do NOT shop at Modernica in Puerto Rico. Total rip off. Shame on Apple for doing business with this third party reseller. As it looks and feels like an Apple store the customer is conned into thinking the policies will be identical despite being called, Modernica. THIS IS NOT AN APPLE STORE. I will never shop here again, I will tell everyone I know not to shop here and I question my alliance to Apple as they were unable to resolve the issue as I had hoped they might. Was I looking for an exception? After 20 years and thousands of dollars spent on Apple products within my family, yes, I was. I called Apple and they said there was NOthing they could do to ease the price burden differential carried by the customer. There is a small sign at the back of the shop that reads, "Apple Premium Reseller" which should, for most people, breed confidence going forth with a purchase not serve as consumer trickery.

I've been needing to upgrade my iPhone for a while now. It's been two years since I haven't been…read moreable to record anything with sound. I've needed airpods to be able to use the phone, otherwise I couldn't hear the sound. My husband got his new phone last week, but they didn't have the color I wanted so I waited. Unfortunately, no other store seemed to have it. This store told me they did, but when we arrived they said they didn't. I wasn't going to wait anymore and went with another color, which I ended up loving especially with the case I bought for it. The representative who attended me was very nice. She even helped me transfer my data from the old phone to the new one. I took a while, but was easy.

From the owner: Visit T-Mobile San Juan cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

Misleading. There is no such business at this mall. Thank goodness because parking there is awful!…read moreAnd no public transportation.

I love the Apple store it's amazing I just got the iPhone 12 ProI just got it good store not badread more

Miércoles 27 de diciembre de 2023 parada en día libre en Plaza Las Americas. Después de caminar…read morehacia arriba y hacia abajo paramos en este local por que el IPhone 12 de mi esposa ya había que cambiarlo. Creo qué hay dos locales de T mobile en plaza pero fuimos al que está en el segundo piso. Al final salimos con el IPhone 15 de 128gb. Nos atendieron bien y con un compra que esperamos que nos dure 3 años.

My phone broke while on vacation. Josue was warm, helpful, and efficient. He met me with an immense…read moreamount of kindness as I was navigating the stress of getting a new phone and not knowing if I could restore the information from the other one. I'm so grateful. I made it out quickly and without any issues. Gracias Josue por su ayuda.

I always visited this place when I want to upgrade my phone or my plan. Great parking with security…read moreguard. Great customer service.

Can I give it a zero? Went to return a damaged iPhone bought in Florida at att. There is 14 day…read morereturn policy of return. This att store did not honor that. Had to call att and they had to call the store to remind them of their policys. Obviously they forget to train their employess..

The AT&T store has the basic essentials and of course is one option to get your iPhone. Coverage…read moreis pretty good on the island and same rates/plans as the U.S.

From the owner: AT&T, serving over 81 million wireless customersread more