My phone broke while on vacation. Josue was warm, helpful, and efficient. He met me with an immense…read moreamount of kindness as I was navigating the stress of getting a new phone and not knowing if I could restore the information from the other one. I'm so grateful. I made it out quickly and without any issues. Gracias Josue por su ayuda.

Miércoles 27 de diciembre de 2023 parada en día libre en Plaza Las Americas. Después de caminar…read morehacia arriba y hacia abajo paramos en este local por que el IPhone 12 de mi esposa ya había que cambiarlo. Creo qué hay dos locales de T mobile en plaza pero fuimos al que está en el segundo piso. Al final salimos con el IPhone 15 de 128gb. Nos atendieron bien y con un compra que esperamos que nos dure 3 años.

Last time I was here, I liked the service provided to us. I said that when it was time to buy a new…read morephone, I would come back. So I did. Unfortunately, they didn't have the model my wife and I wanted. I can't recall the name of the guy who greeted us but he was polite and informed us of some stores that would most likely have it. If they didn't, a new shipment would arrive during the week. We ended up finding the phones at one of the stores he suggested. Again, great customer service. I feel bad for not being able to give them the sale but I value the service and recommend this store. Also, the times I've been here, there is hardly anybody, compared to other stores. It is a big store with designated parking spaces in front.

From the owner: Visit the T-Mobile store in Guaynabo and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at #9 Arbolote Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Internet is virtually non-existent. Signal quality/speed is very poor…read more Cannot get customer service to resolve.

I recently got two cellular phones from them, I've never had this many dropped calls since they…read moreinvented the cell phone. The service is horrible and customer service doesn't care about you. But they will call you and try to sell you other things I just hang up on them. As soon as my contract is up I am getting away from this company. If you were considering using this company runaway now while you can

el mejor en San Juan.. beautiful service, knowledgable fast and efficient for multi types of phone…read morerepairs and other functions

From the owner: Reparacion celulares, mobile phone repair, Desbloqueos AL MOMENTO…read moreVenta de Celulares, Activaciones, Pagos y Recargas