Extremely long lines how do you only have to people working on Valentine's Day ! Makes no sense !…read moreWent to go pick up my WiFi box they said they canceled it because there is no internet towers in my neighborhood called Verizon and they said that there is after the fact I went to Xfinity.Won't be coming back

The guy was no help and when I ask about my phone , he didn't bother look it up the information,…read moregave information I had ask for phone number n bag after I bought accessories Jg Grisby.. why do work there if you can't answer questions wasn't friendly either . Worst service ughhh. Went back return all my stuff not apple products he they were nope.. ozzy was nice , give this one a raise not other re train

Do Not Use This Store! This is not an official T-Mobile store, it's a 3 party store which means…read morethey don't care about the customers. Their first priority is to make sure all of their paperwork looks good to corporate so they don't get called out on anything. They even went as far as to tell me to go to wallmart if I wanted a better deal. The staff is rude and will lie to you about anything so they can get out of giving you what you need.

I came to this location and was not pleased with the service That I received. There were about 4…read moreemployees in the store, 2 of them were helping customers, 1 was standing around and another looked as if they were talking to a friend. As I entered I did not receive a greeting, did not receive a "Ill be right with you", nothing but vague glances in my direction. 5 mins pass and nothing, 10 mins pass and still nothing. Finally after one of the customers left did one of the employees slowly walk over to me. Poor service at best.

Great place to get a phone Vincent was super helpful BLEZZ…read moreup!! got all the deals I could which was super helpful cause I'm in school

Went in to get a very overdue upgrade and Nathan was super helpful in making the process quick and…read morepainless. Really appreciated how quick it was to get me a new phone!

They are very polite and knowledgeable. The store was clean and they knew where everything was…read morelocated in the store

They claimed to be able to change a cell phone battery. I took my Nan. They took them over an hour,…read moreshe took the screensaver off, charge me for a new one and put it on so poorly that it affected how my phone operated.. I took it to Apple. They figured it out. Fix it quickly and told me never to go there again. Batteries plus charged me $130 and Apple would've charged me 80 I ended up having to buy a new screensaver anyway from Apple and they put it on so the whole thing ended up costing me that 130+ $40 I called batteries plus they did not answer the phone nor did they call me back. I told them I would be happy to pay for the battery but not the installation since she messed it up, haven't heard back from them thank goodness Apple got my phone working well.

This is a very busy place, with steady customer traffic, appointments, and walk-ins. I had an…read moreappointment, fortunately, but still had a 90-minute window to get my phone battery replaced, and due to other customers' needs, I ended up being delayed by another hour. I was in a bind for a project, so I didn't mind the wait. The staff were friendly and kept me updated on the wait and delays as I hung out in the lobby for the extra hour. Since I had coverage through my cell phone carrier and was able to file a claim, I did not need to pay for a new battery. I was happy with the work done and will use uBreakiFix by Asurion again. Hopefully, I won't need to use them too soon in the future :)

Place is a scam. Paid $350 Nov 30, 2025 to replace a screen on an S24 Ultra. Out of nowhere on…read moreMarch 1, 2026 while sending a text the screen just went black and started showing green lines only. Took it to store and they looked at it and said the small "scractch" they see on bottom of screen makes them not liabale for anything and i would need to pay another $350 to replace screen. Photos of what the screen looks like. Dont see what "scratches" they are talking about.

Quick turn around time. They also spoke Spanish to help my mother with her virus on her Samsung…read morephone .

They were so helpful, the customer service was outstanding and they fixed my phone quickly. I will…read moredefinitely use them again.

Ok, so first of all I am far from a computer/PC person that is my wife's dept. But I do buy her…read more,her computers ,and tablets ,and accessories. I try and do the research the best I can and try to get the most bang for the buck when buying such devices. But that ram,memory, gigs is really all a bunch of stuff I dont understand and usually have to ask friends and coworkers for thier advice and really on Google. But one thing I will tell you is this place has came up in conversation I've had with places like Office depot, Staples and Best Buy, in the last couple of years. So we were in need of a stand for my wife's 3d printer and really didn't want to wait for one online. Even though it was on the other side of town from where we live I felt it was worth the drive to check it out. It is located off of S. 225 and past Parker Rd sorry I cant remember the exit. But if you live south you'll know the area. When we pulled in the parking lot we could already see the large amount of foot traffic walking up to the store. And when we walked in it was like Wow ,ok so this is what they've been talking about. I couldn't even tell you how many aisles they are. But I will keep this some what short. If you need something for a computer and I don't think it matters what kind they probably have it here! I saw brands that are common in the laptop section, acer, hp,apple and the such. Numerous departments/ sections. Television, gaming, home security/security, byo computer, parts and so much more that wouldn't even know what I was looking at. And there seemed to be plenty of associates able and willing to help you. And as far as thier returns policy we explained our problem we were having with my wife's 3d printer as we were trying to set it up as a birthday present i got her and it wouldn't work and the associate told us to bring it back and we'll give you another one, unfortunately I didn't buy it there and will probably have to wait for one to be Shipped to us. So to try and cut to the chase if you are really into this kind of thing this is your place sure the regular stores will get you any of your everyday stuff but if you want to really get into the specifics and specialty items ,this is your store. Good luck and happy computing?

This is so unfortunate, as an avid pc enthusiast, I absolutely loved this place. But after years of…read moretrying to convince my husband to let me build him a pc, he finally agreed. So I came here to buy a B850, Ryzen 7 9800x3d, and 32gb Vengeance DDR5 RAM bundle. I took the X3D for my own pc, and gave him my 7900x for the computer I was building him. Long story short, the B850 had a voltage issue that took a while to diagnose, that ultimately fried 2 DDR5 (yes 1k in ram) kits including the vengeance that came with the bundle, AND the memory controller in my 7900x. I had to replace multiple ram kits, a motherboard, and a cpu. Micro Center burned about $1700, not including the price of the original bundle, that I only got an x3d cpu out of. And guess what? I'm outside of their little 15 day return window, so we're just royally piped up the rear. I will never, ever be back.

This store is large. It's more warehouse style but he loved it. There are a lot of Funko pop and…read morePokémon and Sanrio. Games for gaming consoles. You can pre-order new releases. A sale section. And so many cute bags. Prices are average. The associate at the register was nice. We purchased some of the blind box cards he was looking for. There is a rewards program too. The store is attached to the Barnes and Noble with an entrance right into the bookstore. Cool.

No. Just no. Seven of us in line. Two working on one issue for one customer. When second, who is…read morethe manager, isn't helping with the issue, he's ignoring the ever incurring line and answering the phone for stock questions. Oh, he came in and 10 min later he just left to vape some more. I get that breaks are important, but aren't we, the living, breathing customers? He never even looked up to acknowledge us. This place is a nightmare. Two people in line are now leaving after one of them said, "I just give up." Update: two more groups have given up.