Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I first went to a T-Mobile at a different location with issues with my 90 yr old mother's phone…read more Without looking at it to see if there was anything that could be done they said they couldn't help. Next we made an appointment with the Apple Store. Let me just say they're not geniuses there. So then we came to this location and spoke with a young lady named Cheyenne(sp). She went out of her way to help us. She explained and worked with us so my mom could use her iPhone. I wrote a review for the Apple Store and said that they should hire this young lady. She's intelligent, empathetic and helpful. Had great experiences at this location. First got help from a young lady named Cheyenne who helped my 90 yr old mother with her phone that an Apple genius couldn't help with. Today 03/04/2026 we went there again since we had such a great experience previously. Today we were helped by two young people. The second person by the name of Genesis. She was extremely helpful and friendly. She made our experience seamless. Anytime we need anything we need with T-Mobile we will definitely come to this location.

They were blaring music when I walked in and not paying attention to the customers one of the floor…read moreworkers was pretending to be busy while I stood there and waited for service. Finally, somebody approached me, asked if they could help me and then put me on a waiting list when She could've clearly helped out so I left. there's other locations that do better and I know this location can do better.

AT&T has nonexistent service in Waddell, Buckeye and a large part of Surprise. They are doing…read morenothing to correct or improve it. Pass on using their services unless you want to see SOS instead of a connection. Horrible service.

If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

I strongly advise against visiting this store. I was misled about their internet promotion. I…read morereturned the product the very next day, unopened, and was assured that no charges would be applied and that I didn't need to take any further action. However, a month later, I noticed a charge for internet service on my bill. When I went back to the store, I was told that I was supposed to call and cancel the service myself. Had I been informed of that at the time, I would have made the call immediately. No one mentioned that step -- in fact, I specifically asked if anything else needed to be done, and I was told, "You're all set." I'm incredibly frustrated and disappointed. I wish this company valued their customers enough to provide clear information and follow through on their word.

horrible experience when it comes to adding/ changing anything. workers will do anything to add on…read moredevices quote you a price then when payments come it's a complete different prices And won't have any resolution when you go in for help other then to send you to customer service.

The customer service their non-friendly slow avoid questions won't let you know if you're ready for…read moreapproval update etc not the one on 99th avenue and mcdowell try another Cox communication store

I have 3 cell phones that I bought from Cox. My daughter has married and wants to take her phone…read moreservice to another carrier with her husband. She will need to pay off her phone to take it elsewhere. No problem! Understandable. The other carrier will even pay the amount owed. However, Cox is unwilling to give me a copy of what that amount is. At least the asst manager names Chris is unwilling to do so. It's my bill, my acct, my service but according to Chris I am not privileged or qualified or something to get a copy of it or even take a picture of the screen showing my payoff amount! How rediculous is that??

AT&T has nonexistent service in Waddell, Buckeye and a large part of Surprise. They are doing…read morenothing to correct or improve it. Pass on using their services unless you want to see SOS instead of a connection. Horrible service.

Very BAD, bait and switch sales tactics. On approximately…read more1/5/2022, I was shopping in a Target Store located at 9830 W Lower Buckeye Rd, Tolleson, AZ 85353 and was approached by a AT&T salesperson who had a booth in the electronics department. I originally was told in December by a salesperson in Target that I would be charged $110 a month for the phone service and get 4 new Pixel 6 phones included in the payment. The only upfront fee would be for the taxes which I was told was $254.56 and I paid that at the time. I was then sent a bill for $500. I called to ask why I was being charged that amount. The customer service agent on the phone told be the original amount I was offered was not possible. I would however be eligible to have the same plan for $126 a month; to which I agreed. I received a new bill for $276.15. On 3/8/2022, I called AT&T again; And was told it was not resolved yet. On 3/9/2022 I paid for an amount the was noted on my account as past due for $96.81 On 3/22/2022 I was charged $258.68. I called AT&T and was told they are still reviewing; and will return my inquiry within 5 business days for resolution

I had a terrible experience with Mobile Kangaroo in Phoenix and would encourage you to steer clear…read moreof this place. Apple sent me to this store for a simple battery replacement. My battery was losing power, and Apple thought it needed to be replaced. Although Apple arranged a specific appointment for me, the single employee there looked surprised to see me and wanted to diagnose the phone. I explained I was only there for a battery swap. Unfortunately, they did not have the correct replacement battery, and the Kangaroo employee told me it would arrive in two days. Three days later, I called them. The same employee had no recollection of the order. In fact, he had not gotten around to ordering the replacement battery, which took another two days to arrive. I then took my cell phone back to Kangaroo for the battery swap. The employee said he would have it ready in an hour and a half. I returned then and took the phone with me. As soon as I got home, I noticed something rattling inside the phone, and then it kept shutting down and powering back up over and over, so I called Kangaroo. First, the same employee said he was sure everything was fine, but when I stressed that there was something significantly wrong, he had me return. During this visit, while I sat waiting for around 45 minutes, the employee discovered that the logic board had been damaged and admitted he had caused the issue. He then sent me to an Apple store. There, the Apple tech guys were puzzled by the phone damage and implored me not to take any cell phone to Kangaroo for repair. In the end, a week of my time was wasted, and I am having to go several days without a phone while Apple sends a new logic board. This has been frustrating and puzzling. While Kangaroo is listed as an "authorized Apple" service center, there was only one employee at the store I visited. He is often occupied by customers in front, then goes to the back to perform repairs. He seems overwhelmed and undertrained. I do not recommend taking your cell phone to Kangaroo Mobile. In fact, I would head to any other repair place but Kangaroo.

5 Stars - Mobile Kangaroo: The Most Magical, Slightly Sketchy Repair Shop Ever…read more I walked into Mobile Kangaroo fully expecting to leave with a funeral plan for my laptop. It had the kind of error that makes even Google say, "Yeah, you're screwed." The location? Let's just say I half expected to see a raccoon wearing a trench coat trying to sell me "genuine" AirPods. Then enters Jeremiah--late, but in a "divine intervention" kind of way. He didn't even touch my laptop. He just existed near it, and suddenly, it booted up like nothing had ever happened. I don't know if he's Apple-certified or just has an electromagnetic field of pure wizardry, but I do know that my laptop is working, and I didn't have to sacrifice a goat. Would I come back? Absolutely. Would I bring a friend? Yes, but I'd also warn them not to make eye contact with whatever is lurking in the back alley. Five stars, one sketchy location, and an IT wizard named Jeremiah who deserves a raise (or possibly a shrine).