If I could give a negative star I would. I had contact Xfinity for internet service because it…read morewasn't included in my maintenance fees. When the building obtained service through another carrier it included internet so I canceled my Xfinity service. Xfinity sent me a bill for $201.25 for a cancellation fee. Cancellation fee? I never signed a contract or agreed to a contract. Now, since I have not paid that fee they sent the amount due to collections and it dropped my credit score by 38 points. This company takes advance of people. Has everyone else experienced this with Xfinity as I am considering speaking to an attorney regarding filling a class action lawsuit.

Everybody knows that corporate America has sacrificed customer service and product quality at the…read morealtar of short term profits. However, my vote for the absolute worst company is Xfinity also known as Comcast. Xfinity provided the worst customer support, if you can even reach them by phone which is a nightmare in and of itself. If you choose to leave a message for them to call you back instead of holding on for two hours listening to the same 8 bars of musical drivel, good luck, because you probably won't get that call back in your lifetime. But it gets worse, much worse. When my development switched phone service and wifi to Hot Wire in December, Xfinity still charged me for the services I was NO longer receiving even though I TOLD them to end the service. I still had Xfinity cable tv. It was a real pain in the you know what, but I finally went to the Xfinity store and straightened it out with them. Xfinity owed ME money but they would only give me credit, NOT a refund of money. I would have been ripped off and I'm sure lots of their former customers have been ripped off by giving them credit they can't possibly collect because .... they no longer have their service. Fortunately, or unfortunately for me, I still had Xfinity cable tv service so the credit was eventually used. But ... When my development went with Hot Wire completely, and Hot Wire offered tv services, the contract with Xfinity was terminated. I paid what I hoped would be my LAST Xfinity bill and returned all their equipment to the Xfinity store. Finally, I thought the nightmare was over. Not so fast Pilgrim. I continued to get BILLS from them even though my service was now completely terminated and the equipment returned. It is now March 20 and I got yet another bill for $34. Beware. Xfinity is like a case of malignant tuberculosis with malaria on top. I told my bank not to pay any requests for money from Xfinity. So far so good.

We have had the original phones at my office since 2001. The system was old and antiquated. We…read moredidn't have individual voice mails. We couldn't text from them. We were so afraid to change, due to down time and complications and feeling overwhelmed with new technology. This was the BEST change we could have made! The transition was seamless! The phones are amazing! The things we can do that we couldn't do before are countless! The sound quality is great and we can work everything from our cell phones as well! James at Input Output helped every step of the way. He was extremely hands on before, during and after. He is always available for support. I did a lot of research before I switched and I am so glad I waited to do it with the right company!! Highly recommend!

Great technology, great company - their pricing is very competitive. Highly recommend if you are…read morelooking for a phone provider with personal service.

Turned in my old phone yesterday and had the opportunity to be helped by Elaine. What a star! She's…read morehelpful, patient and so personable. Thank you, Elaine. I said it before and I will say it again, you are a star!

Stay away from this company!! They will bait you in with…read moreproducts and false promises i wish I knew when I started my small businesses the are very unprofessional In general and this store had to let go people for this reason, Its been almost two years and they haven't fixed the issue with my account, last called I did I was dealing with the situation for 4 hours and that's the average time every time you call with an issue Choose wisely there is better and honest companies out there Unfortunately the only thing left for me is the court

Rating the staff not t-mobile. My phone screen protector breaks about 1-2 times a month. Every time…read moreI go in the staff is super friendly and never hesitates to put the new one on for me.

Make sure you check your receipts here! These sales people are scam artist! Like spending 800$ on a…read morenew phone and paying a "service" charge wasn't enough. The guy had the nerves to pretend he was throwing in a wall charger and thank God I checked the receipt when I got home to see that he actually charged me 20$ for it when I never asked or wanted it. When I went back I called him out on it and was like oh it was added in like ya ... by you. He had absolutely nothing to say and processed my refund. Little scammer I can only imagine how many elder people he scams for his commission. LOSER. Should b fired

my review of AT&T internet is this: AT$T internet is by far…read morethe worst internet service I have ever had. You would think that it was free, as horrible as it is. At leadt 96% of the time it doesn't work. It's spinning and spinning, and has to be re-booted every couple of minutes in order to work even a small percentage of the time. I absolutely HATE paying for this s***** internet, and will be switching as soon as is humanly possible.

There really needs to be an option for 0 star. Paying for internet and having terrible wifi in…read moreyour home is At&t.

Poor customer experience at MetroPCS 1195 Royal Palm Beach Blvd…read more Not acknowledged when entering storefront. No information provided regarding return policy or warranty upon request, employee denies knowledge, unable to provide contract or contact information for third party insurer. No diagnostic testing capability, not trained to check function of phone. When another employee asks if I received help, employee states, "I know why they're here, they are fine." Dismissive demeanor. No receipt provided for transaction. Receipt requested via mail/email. Request denied, employee says, "come into store." Does not state activation fee will be required to link new phone to existing account, no fee transparency. When asked to transfer contacts, sales associate says, "yeah, we'll see if I'm able to." Sales associate consistently demonstrates incompetence, negligence, and hostility. Corroborated by the account of family members and friends who also attempted to negotiate with employee in person and via phone. Able to provide employee name, time and date of visit, time of multiple unanswered attempts to contact storefront, and time of answered phone call/ denial of receipt transmission upon request. Will submit review to every review platform, and will file complaint with BBB regarding denial of receipt of purchase, and lack of fee transparency. Will submit written complaint to MetroPCS customer relations POC. Phone belonging to elderly family member, no alternate phone, unable to drive, nor visit store to pick up receipt. New phone non operational day after purchase, message stating phone needs a part installed, phone owner unable to contact store, unable to contact family members, neighbors, or emergency contacts during this time. This MetroPCS store location services vulnerable elderly customers primarily, unconscionable that this level of difficulty is assumed in routine sales practice. Requesting remediation for employee involved. 0/5 Thank you.

From the owner: Switch today & enjoy America's largest 5G network.read more

Paulie is worse than a car salesman! Cost me over $700 to get one line and crappy iPhone 14. Do…read morenot go to this guy. He did not honor their advertisements.

I came to the Verizon location inside the wellington mall to upgrade my phone. When i walked in i…read moreknew exactly what i wanted (phone, case, screen protector). I was greeted by a young lady named Ashley who had just started at his store. She was very friendly and polite, listened to what i wanted and quickly went to find it. Unfortunately this store did not have the exact phone i wanted so she called around and found the phone at a store 45 mins south. She made a call to her significant other who works at the store that had the phone and asked him to bring it all the way up to this store just so i could get what i wanted. He did it without hesitation. AMAZING. After he arrived to hand deliver my phone ( with a smile non the less), she was happy to help me transfer everything over and get it all set up even though it was past closing time. She insisted it was ok and that she was happy to stay late to make sure it all went smoothly. She even installed my screen protector and phone case without me having to ask. I seriously cannot stress to Verizon AND this store how valuable an amazing employee Ashley is! This is now the only person i will deal with and i will send everyone i can to go see her if they need phones or anything else! Ashley, thank you very much!!