The number posted for this store, (800) 880-1077, is absolutely worthless. It goes to the Verizon…read moreAssistant and I cannot find any way to get past it to speak to somebody in the store, e.g. to determine store hours or even ask a question. Second, when I asked how to enroll in autopay for my service, the representative told me to call 888-866-6924. This number is worthless because it would not let me do anything unless I entered an employee number, which I do not have because I am not an employee. Needless to say, because (800) 880-1077 also is worthless, I was unable to call back to get the correct number. I was eventually able to enroll in autopay online. WARNING: The advertised autopay discount is not available unless you use a Verizon VISA card or your bank account. Verizon itself is absolutely worthless and unreliable (1 star). I got the 5G because my DSL has gone out 3 or more times in the past year and, in one case, I had to deal with the BBB and consumer protection agencies to get a junk fee removed from my bill. This was for a technician visit to my home that found no problems with my inside wiring, but for which I was charged anyway. My phone service just went out today. Verizon is very good at taking my money every month, and recently raising its prices, but not so diligent about making sure the services for which I am paying actually work.

***CHECK YOUR BILL*** Verizon just dumped every Autopay…read moreaccount paying with credit cards and forcing you to give up your banking router info to re-enroll to receive the $10 paperless billing credit. Without any notification they added $20 to my bill because I also have home internet billed to my cell phone account and was enjoying a second $10 credit for using autopay. Soooo I asked them to mail me my bill and I will mail them a check and we can make them work a bit for their money... but more than likely just going to ditch them for a less expensive company. That 3% credit card fee might have been better absorbed than the backlash from this stunt.

They did a great job. They stuck totally he schedule. I highly recommend. My screen is like…read morenothing ever happened.

I needed to get my son's ipad fixed. I called around and found either really high prices or…read moreunavailable parts. These folks had the parts, were priced very reasonably and fixed it in less than a day. they were friendly and professional. They will be my go-to from now on.

Worst company on the planet. They owe me $1100 and they don't give a crap. Do not bring your own…read morephone, the change towers every couple months and they don't reimburse you when they switch towers and make your $1400 dollar phone useless and then offer you a free $100 phone for breaking your good one. This bunch are crooks!!!!

By far the best Cricket Wireless customer service in the United States the two girls that work…read morethere are phenomenal they get the job done excellent customer service. I'd rate them 10 stars if I could

Shout out to Rick for helping me on 3/21/24 with a new phone I had bought at another store with…read morezero help. First he taped the badly cracked screen of my old phone so I could use it. Then he easily transferred my contacts over to my new phone, He couldn't transfer my photos directly since my phone was incompatible with the appropriate transfer app, but he uploaded them all to the Google cloud and showed me how to access them on my new phone. He also informed me that my old phone would work with Wi-Fi, and I could access my old messages and any files on the phone, and connect to the internet. I had no idea. Rick was friendly, professional, and above all, helpful! I highly recommend.

Never had a problem with this store. Stopped by on a busy holiday stretch and didn't have to wait…read morelong for a worker. And the thing is in these situations, often you can overhear customers trying to get help, and you more sympathize with the workers considering the often ridiculous complaints from customers. "My camera keeps taking a bunch of pictures in a row!!!!" Oy. Anyway all I needed was one simple item and I was in and out in less than 20 minutes. And, somehow I'm now paying LESS money a month with even more data on my plan. That happens often with AT&T and it just shows if you actually maintain your account it is an awesome service provider.

Yeah the service was not great and they seem to use parts that are no standard for your device. The…read moreshoes were kinda wack and overpriced compared to other stores. I don't really think they know what their doing and seem to want to pull the wool over customers eyes.

Took the frame from my screen, the new screen fell off a week later and now i have to pay 200$ and…read moreused a off market screen

It was Christmas time and my wife seen the sign switch service and will get pay up to $800 for an…read moreiPhone she wanted to get my daughter a phone we traded in her old phone iPhone and switched our service these guys are nothing but conmen all they do is try to sell you something you don't want and tell you what you want to hear my wife told her she has a sick mother in Santo Domingo and how much international would be he told her $12 more she chose to save it we used WhatsApp got charged $600 and he told us our bill would be 130 turned out to be 179 a month no international Metro I was paying $119 very deceptive dishonest business practices this is the worst company how they are still in business only God knows. They charge for international FaceTime and WhatsApp no other companies do that spend hours of my time on the phone with these con men

stay away from this place!!! all there deals are bullshit. its like dealing with a shady used car…read moresalesman only worse. i switched from att, 2 phones. one the said they will pay off. well its 3 months now and they didn't pay it off ,and they say they wont. everything they say is a lie. i'm switching back.