Prompt, professional, and quick! Had a few locks rekeyed and everything went smoothly. He even…read morenoticed one of the deadbolts was installed shoddily and fixed it up, free of charge.

I needed a new vehicle key made due to unforeseen circumstances (kid threw them away) and…read moreunfortunately I did not have an extra key. I messaged a few businesses on here inquiring about prices. Dan responded back to my message fast and I made an appointment to have him come out and make a key. Having a key remade for your vehicle is not cheap, especially if you do not have the original key. All I needed was a basic key made that would get me into my vehicle and start it and with the price Dan gave me, that is exactly what I was expecting him to do. Fast forward to my appointment. Dan calls me when he is on his way and told me he would be at my residence around 6 PM. Dan shows up and gets to work even with it being dark (sorry my property was so dark, dude.) Dan lets me know he is finished and hands me three keys! I was expecting just one basic key that you have to stick in your vehicle door to unlock it but nope, two had the buttons to lock and unlock vehicle. The third key he gave me was the one he used to make the other two sets. So I now have 3 keys. I would definitely recommend Dan and his business.

Im not sure what happened with other peoples experiences. I have had multiple keys made here, as…read morewell as locks worked on. Every time i visit, I have had a great time! The staff is friendly and knowledgeable. If they cant fix it, no one can! They do everything from auto keys, house keys and installation and more. This is Lansing's one stop lock shop! I can't say enough good things about this locksmith, they will take care of you. They have a nice showroom too.

It's good to live in the city sometimes. See, out in the suburbs you might have to search high and…read morelow for a good locksmith that will be able to sort out your lock and key problems. In Lansing, you just have to go downtown, to Hack's Key Shop. I lost the key to my motorcycle, stupid me. I looked all over for it, and finally gave up. I took a lock off my bike, went down to Hack's, and half an hour later I had a key (and copies!) that would let me ride again. It cost $20 for the first key, every key thereafter was a reasonable $4. Those are pretty good rates - this isn't the first time I've had to do something like this.

Incredibly trustworthy and quick to problem-solve. Super accommodating with us as clients... Fully…read morerecommend.

Fast friendly and efficient, and very reasonable prices. Needed my new house and garage rekeyed,…read morewas done very quickly. Thanks Jim!

Only one locksmith in East Lansing that you need to call. Mark's locksmith was quick to respond,…read moreprofessional, and courteous. If you ever need a locksmith, call Mark first. Mark saved our weekend.

It happened again on Christmas Day!!!! I never enjoy getting…read morelocked out of my vehicle. A extra charge of $75.00 for a holiday seems extreme during day hours (before 5pm) $65.00 is the starting price for night lock outs. I wasn't happy about the price or did I appreciate being treated as potential criminal. I guess Mark doesn't believe there are honest people in this world (that's unfortunate) I appreciate his craft and his ability to go beyond to assist customers. I didnt appreciate watching him unlock my car in the fridge cold. Never have I watched the process. I'm thankful because the process took all but 10min (75.00) for 10min. Happy Day Thankful to have given to a Retired Veteran Not happy to have been over charged or treated like a criminal

Fantastic service and very professional -- extremely impressed from start to finish. Called them…read moreup for a specialty spare lock replacement. Customer service over the phone was great -- gave me a quote right away and ordered the part I needed. Part came in sooner than expected and called me to set up next day appointment. Was prompt, called 15 min beforehand to confirm, and reprogrammed/cut my key quickly and thoroughly. Will be using pop-a-lock for all future locksmithing needs. Thanks Dominic and team!

DO NOT BE SWAYED BY THE RUDE OWNER. He seemed very "bothered" that I was calling him. But the…read moregentleman who came out to help us was lovely!!!! We were in a bind moving my daughter into her dorm. Someone couldn't find her key . It's a Sunday and everyone was closed or "out of town". THE nicest man came to our rescue within 1/2 hour! THANK YOU SIR!!

Owner responded to my phone call quickly, and met me at my house shortly thereafter. It only took a…read morecouple of minutes to unlock the door. Gentleman was very courteous, and nice to work with. I would definitely use this business again.

Very, very helpful. Reasonable. They were friendly and installed our new font door knob and bolt…read morequickly. We have had several dealings with A & L and they have all been very positive. Nice to have them in the neighborhood!

Called them out to get a key and two fobs for my Subaru. They showed up within 20 minutes got me…read moreall set up. Fobs work great along with the key. The gentleman that showed up was very friendly and knowledgeable.

East Lansing Locksmith refuses to give me my $225 that I PRE-PAID via Venmo for a late night…read moreservice that ended up not being needed, late 4/30 going into early 5/1. While I was on the phone with the rep, I canceled the service on the same phone call that requested the service as I was able to get inside my home another way. The rep who was on the phone with me that night did NOT say that there would be no refunds. He said he would check with the team and see what they could do. After calling the business every business day until I could get confirmation on my refund, one of the leads was very rude and told me that I would not be getting my money back as it's "nonrefundable" due to it being a "after-hours night service" - he really tried to make me feel bad that I was using their "24 hour service business" late at night for why they "need" the pre-payment. Facts: 1) NO REPS LEFT YOUR OFFICE TO GO TO MY HOME. 2) I never signed a contract agreeing to any sort of service or non-refundable payment. 3) Due to it being "late night", your team needs a (non-refundable) "pre-payment" before they can come - despite your business being listed as 24 Hours. I have given East Lansing Locksmith a month to DO THE RIGHT THING and refund me my hard-earned $225. If I receive my money back, I will take this negative review down.

A to Z Key Shop has served the Battle Creek community for years. We had our residence locks all…read morerekeyed to one master after new doors and hardware installed. Also had slider door lock adjusted and extra keys made right on site. The work is always fantastic, quick and affordable. Take from us, we served the community for 47 years and over those years we utilized A to Z exclusively. They are professional and highly skilled. Mobile service was great. The older gentleman owner has finally settled into a more relaxing life and his son is doing a great job! I expected to pay more than $400 for five locks/tumblers/hardware to be changed. Thank you A to Z!

Great place to go for all key needs. Got a bunch of cheep keys made at a box-store for a masterlock…read moreand none of them worked right, every single copy from a-z works like the original.

I called this locksmith at 1:00 AM to get information about getting a key for my motorcycle that…read morebroke in the ignition and they were very helpful and gave me a lot of good advice and things to try! The owner was very cool and down to earth and helped me over the phone without even charging me for his advice. Highly recommend this locksmith to anyone!

Excellent Service! Punctual, honest and dependable! Will definetdly go through again!read more