I started researching transportation companies in Orlando, and Orlando Sun Transportation stood out…read moreimmediately. They answered all my questions quickly and thoroughly, even before I was ready to book. Getting a quote and booking our round trip transfers was simple and seamless. Our flight arrived 45 minutes early, and true to their word, the driver was tracking our flight and was waiting for us at baggage claim. Jorge was incredibly kind and even asked if we needed to make any stops before heading to the resort. For our return trip, we needed to be at the airport at 5:00 AM, and the driver was right on time waiting in the hotel lobby. Very professional service from start to finish. I would absolutely recommend Orlando Sun Transportation and will definitely use them again

I highly recommend this company. My family and I just returned from a trip to Disney and OST…read morepicked us up at the Sanford Airport right on time and delivered us to the resort. The following Friday they picked us up at Disney's Animal Kingdom Lodge right on time to take us back to the airport. These drivers were professional, friendly, safe and knowledgable. Not to mention, this company is much cheaper than the competition. I hope you get to ride with drivers, Lester or Jorge. You won't be sorry when you use OST.

We used Greyson for 3 trips in a week. Our first trip, Orlando Airport to Disney, our driver was…read moredistracted from start to end. I still don't know his name because he never texted prior or even told us. He was on his phone, we had to ask him to assist with the luggage and he was not super personable. He kept us safe and got us where we needed but we had much great expectations as the cost was much higher than an uber. Our second tip, Disney to Port Canaveral and then third trip Port to Orlando was much, much better. They were both excellent and we enjoyed them very much. Neuma and Shipu were both excellent and we would request them again. They checked in before and even after which was so appreciated. They're 5 stars but not our first guy, he was a 2.

We decided to take a trip to Florida and time was tight so instead of an Uber we decided to order a…read morecar through Grayson. Two people, no luggage, flight information given ahead of time, and our flight was on-time. The driver texted once to say to let us know when we were in the tram at MCO. We texted him as the tram pulled up. We arrived at the baggage area (no bags but that's where we were instructed to meet) and our driver was nowhere to be found. We texted multiple times, waited and still nothing. Other car service drivers were waiting for their riders at the bottom of the escalator. I finally had to call him and ask where he was. I told him we were waiting at the bottom of the escalator near baggage claim 12. He said he'd be pulling up in a just a moment so we went outside to wait under the 12. We waited outside and 5 more minutes passed without contact. I called him again and he came outside from behind us. He then made excuses about the weather, "being diverted to the red lot" and not knowing if our flight would be delayed due to weather...he had our flight information. He took us back inside and down an elevator to an underground area for where he parked (close to the elevator) and we found that we were riding in a black cargo van. Yes, a Mercedes cargo van, but not a town car as ordered. The driver was perfectly polite, got us there safely, and tried to make small talk about the weather and the area. The issue is that we paid 2-3 times as much (plus. 25% tip) as compared to an Uber to have the driver waiting for us with our name on a placard. Instead, we had to do the lifting on communication and finding him. He had one job outside of driving point A to B for us and that was to be there at the bottom of the escalator waiving a sign with our name on it. The 2 Stars are for the safety and the ride. The lack of the other 3 is for zero communication, being late, and for making us have to search the area to find him. I would not book with Grayson again. Uber Black is the way to go for a better price.

Second year using Orlando Magical Transportation for our trip to and from the airport and Walt…read moreDisney Resort. The Chevy Suburban was immaculately clean. Santiago was punctual and courteous. Highly recommend!

I'm from out of town needed a ride to Orlando International. Would have happily paid for the ride…read moreupon arrival plus tip or would have to go via Cab. Santiago A. So look for a taxi. We are a luxury transportation company in the city of Orlando

Great coach. Clean. Good service on entry and exit. Love his rubbish bin. It's a simple service but…read moreachieves cleanliness. It's little things like this that make a difference.

Great service, fun driver and a clean bus. Was on time and…read moreknew where they were going. It was great using Express Transportation. Not one problem from the booking to the drop off.

Excellent taxi service! Driver was early to pick us up, got us around traffic, and charged what I…read moreconsider a great price. Definitely use these guys if you're in Orlando!

I went to Ocala for a wedding in December 2019 and I was surprised to see how challenging it was to…read moreget from any airport to Ocala. I found this shuttle googling and booked in advance and got Joe as my driver. He called me the night before (though I missed the call) and well in advance of my landing to confirm that I had arrived and when he would pick me up. I could not have had a better driver for the ordeal we went through. There was a major accident on the highway with delays of two hours. Though it took us almost three hours to get to Ocala, it was not within his control, but he tried his best to take an alternate route which likely got us there in more time than we would have if we had gone on the highway. Joe was friendly and knew a lot about the area. I felt badly I was so tired, but he took it all in stride and got me directly to my destination. Though I was nervous at first booking a shuttle I didn't know anything about, and wasn't sure if it would be reliable, I was left pleasantly surprised. Would recommend.

Absolutely ridiculous. We called for pick up after my moms Dr appt that he dropped my mom off at,…read moremy mom is in a wheelchair We've been waiting longer for the pick up than she was at her doctors appointment. We called 50 minutes ago and he's still not here.

This bus blocked me into a parking spot preventing me from being able to back out, see behind me…read moreand created a situation where I could have possible damaged the bus and my truck.

Our company hired a bus to bring clients back and forth from the Orange County Convention Center…read moreand a restaurant 2-3 miles away. The communication with Pegasus was great leading up to the event. We connected a number of times to make sure we all knew what the plan was and our company's goals. Everyone was clear that the goal of the bus was to take a bunch of people back and forth. The bus waited no more than 2 minutes outside of each location for people until the very end of the night when it waited for 5 minutes. 2 minutes. If anyone that needed a ride was lucky enough to even see the bus, they would barely have time to grab their coat and get on before it was gone. The bus spent the entire time driving back and forth empty without checking to see if that is what we wanted / needed. No instructions were given regarding where to find the bus since it couldn't pull in front of the restaurant. Pegasus failed to refund any money or provide any reasonable customer service following this failure.