Our heat pump wasn't functioning, and because of the reviews on YELP we asked them to send out a…read moreservice technician. The communication beforehand was excellent. The technician arrived on time, was courteous, professional and seemed to be competent. After about 30-45 minutes he told us that we needed to replace the heat pump and that it could not be repaired. We paid the service fee of about $200 and asked that they send out someone who could give us a estimate to replace the heat pump. 2 days later another technician came out, and gave us an estimate. Again, he was on time, courteous, professional and friendly. I mentioned the need to replace the heat pump to a friend who lives in our building. He mentioned another company and so we called them to get an estimate on replace the heat pump. They came out, and looked at it, asked some questions, did some maintenance and the heat pump is working! No replacement needed! Getting this 2nd opinion saved us literally thousands of $. We are so grateful for the other company and will probably not call Acclaimed! again for a repair - since either their technicians are not competent, or they tried to sell us something we didn't need. After I posted this review, the owner of the company apologized for the misdiagnosis and offered to refund the initial service fee. He was very polite, listening and we had a good conversation. He handled this with grace and so much better than other owners. I'll raise my rating to a 2 from a 1 because of this call. It was appreciated.

We have a combined furnace central air conditioning unit that, at the beginning of summer, didn't…read moreseem to be putting out the volume of air that it did when new. I tried all the things I could do myself such as cleaning off the filter screen and cleaniing the condenser unit from stray grass clippings. When nothing worked, I turned to yelp to find a well-rated company. I tried several but Acclaimed were the only ones to answer the telephone or e-mail. The technician was personable and arranged for a technician to come next day. I'm accustomed to repairpersons arriving at the end of the time window but Ed arrived right in the middle. In less than two hours he found our problem - a failed electrolytic capacitor. Great to have working air con on these hot July days. I might have given Acclaimed the full 5 stars but I thought they were slightly pricy. On the other hand they did respond quickly to solve our problem. Maybe sometimes you do get what you pay for.

I paid $132.57 for a membership but when I called for road side assistance, I was told that since I…read morehadn't renewed 72 hours prior I would have to pay another $60.00 fot a battery boost! This is ridiculous. Why pay for a membership if you have to pay again just for a battery boost? It's actually cheaper to just call a towing service to come give a boost! Disgusting!

The worst experience. Alone on highway senior woman was left to sit for over 4 hours. Pay 250 for…read moreyearly fee. Was passed on to over 5 agents each assuring towtruck on way. Once dark said might not even arrive today. Was then given no alternative but to walk alone on the highway. Needed bathroom. Had to find my own way home. Aweful service for something i barely ever use. Disgusted with service. I am appauled by how uncaring a company can be. If ama cannot provide prompt safe service.. on a nice evening what is winter going to be like. Ama needs to hire more contractors. Treat seniors with more respect. Call them while they wait to be sure they are ok Offer a safe ride home .. not who will come pick you up... you must know someone. Ridiculous. They owe me an apology.

I called J&M and had the pleasure of speaking with Lucas regarding my Samsung fridge. He had a tone…read moreof professionalism and understanding of the problem immediately and managed to troubleshoot and correct the issue in a very non rushed manner. His expertise exceeded Samsung Customer service as after 30 minutes on the phone with them I got nowhere. They were please r but no cigar.

Called to repair oven stuck in self clean mode that's completely inoperable. He came Sat morning,…read moreSpent 10 min "investigating" and couldn't figure out the problem, claiming "it's a control board" (great there's like 7 of them, which one?) Paid $80 for nothing, they said they would contact the manufacturer and get part and call us on Monday. Monday turns into Tues, and into Wed. No call back. We call them, they promise to call back, nothing. No return calls. Very unprofessional. Friday call turns into him telling US to call manufacturer to get a part number. Part number for what? He never identified what was wrong. He did nothing. I would avoid this guy. Doesn't know what he's doing. Doesn't call back. Just took our money for nothing

Great job of duct cleaning - friendly, right on time and didn't leave any mess. Just booked him…read moreagain

The guys were do friendly and professional. Kept me informed with what would be required before…read morestarting job. My stair carpet looks like new. The two sofas are so clean. Excellent job, I will use them again.

We used Matt services few times. He helped us to survive last winter by replacing pilot in furnace…read moreand few days ago he serviced our fireplace. Professional attitude, good knowledge of the subject, overall reliable vendor.

DO NOT HIRE! Matt has yet to come back and fix our furnace despite 3 service calls and being paid…read morein full for all 3. He has now just taken to ignoring texts and we need to call a professional to fix the issue. We should have read his online and BBB reviews before hiring a fake Kijiji contractor.

All I have to say about George's Ditching is Great price. Great work. Great people…read more Okay, I might have a little more to add... First let me start with the owners Dennis and Rocky - sons of the founder (George). These guys were raised right. They really understand the value of customer service. When I called and spoke to their very friendly office receptionist, both brothers (owners) were at my door within a few hours. They quickly assessed my drainage situation, and were very fair when it came to pricing. But their service goes a lot further than a good price. Great communication skills. I really liked these guys, and I was completely upfront with them regarding the challenges of my job/drainage project. You see, I had just laid a bunch of new concrete next to the house, and I didn't want that tampered with. Not only that, his guys would have to hand dig around a gas line I had running to my garage. I think they appreciated my candour. Rather than trying to hit me up for extra cash, or make a big deal about the situation, they quickly assessed all of the challenges I was throwing at them and calmly explained how they intended to overcome them. We were off to a great start. They suggested we get started the next week, and all of the paper work and permits were quickly put in place, without me having to lift a finger. These guys run a VERY professional operation. When the site foreman, Rick, showed up the day of the job I was even more reassured I had made the right choice going with George's ditching. This guy was truly awesome. Very skilled with a backhoe, and he treated my property with the same level of respect as if he was working on his own house. Every now and then, I would ask the 3-4 guys working on my sewer line replacement a question, and they were all very respectful and happy to answer any questions or concerns I had. Now here's the best part. THESE GUYS ARE INCREDIBLY EFFICIENT! I can't stress how impressed I was with how quickly they were able to locate and replace my new sewer line. They had anticipated that it was a two day job, but they were completely done within 7 hours - all in less than one day. And that's with all my nit-picky requirements! If you're not familiar with the "new" latest technique they use to replace a sewer line, I'll provide you a brief primer on what I learned/discovered. First of all, they no longer have to dig a deep trench across your entire yard. Really! They just dig a small (3'X3' hole) on either end and use a hydraulic system to insert a new strong PVC replacement. Owners Dennis and Rocky even brought a sample with them on their first visit. I digress, anyhow back to Rick the site foreman. Rick was extremely talented with how to strategically dig the required holes to meet my requirements, and do as little damage as possible to my landscaping. Then after the pipe was replaced they took great care to return the clay/dirt, and packed it down well. When they were all done, Rick went over sweeping up my new concrete with a broom. How's that for a complete job. I only wish there was a way to give these guys a 6/5. I have no hesitation to highly recommend them for any ditching/sewer line job. Good people.

Excellent service. They did the job for almost half the job quote we got from Action Auger. Polite,…read morewhen I asked to speak to the plumber, he called back in minutes. Can't speak too highly of their professionalism.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

Awesome prices, great products and knowledgeable staff and fabulous installers. Highly recommend!read more