Comfortable mattress, clean room, carpet floor, nice bathroom. Very compact bedroom. Good review…read morefor an inexpensive inn.

Noisy. People all night banging doors in and out of the room like crackheads. Room smells funky. A…read morecharger keeps firing up the engine and rumbles the place stay away

1. Room door out of alignment - rubs on carpet, damaging it…read more 2. Not enough USB-C type outlets for charging devices. 3. Closet doors hard to open, they rub on carpet. 4. TV not working properly because TV remote was not charged and didn't control the TV. 5. Only 2 washcloths, 2 hand towels and 3 bath towels for 2 people for 3 nights. 6. Dark in room, not enough lights. 7. Towel bar in bathroom above toilet came apart. 8. Phone has lots of static noise, can hardly hear other person. 9. Shower leaks lots of water onto bathroom floor which could be a safety issue. 10. At 8:30AM, the only breakfast item left was eggs. Really, the only good thing good was that the ro om was clean.

This was a good stay. It snowed overnight and I was impressed how quickly they plowed and iced the…read moreparking lots so when guest got up the next morning it was clear. The room was decent and spacious. The hotel was able to accommodate by brining a pack and play to the room. Overall, my family enjoyed the stay at SpringHill Suites.

So let's start with Customer Service: that deserves a 4 star. We tried booking a room online…read morebecause we were going to be in the area for my husbands aunt 60th birthday. He had stayed there 4years back and said he had a good experience. So when we tried booking online the hotel was full for the evening and we decided to call. They were very attentive and were able to get us a room for the night. Yea we got! At checkout staff was nice as well. The actual Hotel gets a 2star on appearance. First the rooms look very run down, the room we had faced an abandon mini golf course which grass looked very over grown and when we looked towards the back of the hotel there was a weird kids pool. The smell of the hall way was of pure cigaret in a no smoking floor. The wall paper had some weird stains on them and it was pealing. The corner wall on the top right of the shower had some mold stains. The room was not even clean properly because we found a champaign top from the previous guest I think. The bed sheet had a burnt on it and there was a yellow thicker quilt which felt hard like wool material. TV was very small and we only had like 5 local Channels to select from. My husband was very disappointed to have seen the hotel go from a 4star hotel to a run down 2 star.

Booked this hotel online for the Thanksgiving holiday. Stayed for 3 nights (Wed - Sat) because it…read morewas the closest hotel to where our family was staying. Pros: closest hotel to family Cheaper than hotels further out Cleaning staff changed towels and trash daily even when we told them we didn't need turn down service Check-in and check-out was quick and smooth WaWa gas station next door (best thing about this hotel) Cons: Hotel smells of an old mildew musk Carpets are dirty and grimy Nonsmoking rooms smelled heavily of smoke Windows were cracked open upon check-in to air out the musty odor Beds are rock hard, feels like two box springs, one on top of the other Pillows are very mushy and too soft unfortunately, barely provides neck support even when you fold and double them over two times Shower had hairs in it upon check-in Walls are extremely thin Had to buy a Febreeze air wick plug in to rid the room of the odor, bought shower and tub cleaner to re-clean the showers. Bottom line I guess, you get what you pay for. *Was gonna go with a one star rating, but it gets an extra star due to the WaWa gas station being next door.

Pros Clean room Newly…read morerefurbished Gym small but had a working recumbent bike and an ab ball Good breakfast Cons Construction in front Didn't give water at checkin had to go down later and get it. No one was at front desk. Got 2nd floor No housekeeping the first day Loud HVAC TV not many channels Couldn't get cc on TV Clock in gym broken Room door didn't close by itself.

Not the worst hotel experience but not the best either. It seems they had a fairly recent…read morerenovation using pretty nice fixtures and materials but forgot to hire someone with hammer experience to install them. Most tile was literally ungrounded, caulk was smeared all over bathroom floor and walls. Items are poorly attached. The so called luxury vinyl floor in the room felt cheap and unpleasant on our feet. That said everything seemed clean and no fouls odors. Paper products are as cheap as can be, scratchy and thin tissues, rough tp, but relatively nice linens compared to similarly priced hotels. Parking is great and there's EV chargers around back. All in all meh.

I rarely leave negative reviews, but our experience at the Holiday Inn Express was unacceptable…read more During our stay, hotel staff threw away our food and personal items without permission. What made the situation even worse was management's lack of accountability and failure to provide any meaningful resolution afterward. Instead of addressing the issue appropriately, we received dismissive responses that completely ignored the inconvenience, cost, and frustration caused by their actions. As paying guests, we expected basic respect for our belongings and far better customer service. The way this situation was handled showed a serious lack of professionalism and concern for guests. Based on this experience, I would not stay here again and would caution others before booking.

Stayed here for work. Free parking…read more Hotel room was cozy and spacious - King Heated pool, gym, free breakfast in the morning

This is the most beautiful Bed and Breakfast I have ever seen! To say its beautifully decorated…read morealmost tells you what its like. The bed was luxuriously fitted with a wonderfully comfortable mattress, pillows and bedding. I felt immediately at ease and I was glad that my daughter recommended it. Certainly 1000% better than any chain hotel.

Absolutely stunning! Property was manicured, well kept and rooms were very clean. House has so much…read morecharm -- inside and out. Breakfast was delicious!!! Hosts were kind and welcoming. Will definitely recommend!

Where do I even start. The safe didn't work, nor did the telephone. There were holes in the wall --…read morenot a small cosmetic thing, actual holes. The toilet sat extremely low and didn't flush all the way, which is a basic function you expect from any hotel room. On top of that, there were no vents in the bathroom, and yes, more holes in that wall too. Any other time I would have packed up and gone to a different hotel altogether, but we were only staying for about 8 hours, so we toughed it out. Wouldn't recommend based on this room's condition

This hotel is probably wonderful for those without disabilities but for people like me absolutely…read morenot. The bed is so high off the ground I can't get in, so ill be sleeping in my wheelchair tonight. The tub is lower but there is not a built in shower chair, oh no, they have a rickety commode. I'm plus size you should see this thing, I'm not getting on it. Oh the entrance to room is so small you have to back in and you can't get your wheelchair into the bathroom. Thank God I can use a walker or else I'd be going on myself. The room is so small I can not access the whole room, I can't get to fridge or microwave. I don't understand why people think you can slap some bars up n put a riser on a toilet seat and call it accessibile, its really frustrating. I paid money to come sleep in a wheelchair. Not cool, these places need to do better. Given a 2 because they tried.

This Hotel is amazing!I stayed here multiple times the service was amazing and staff very…read morenice.thank you to Dana Henderson who helps out so much this hotel is a great stay in Rowan university campus it is so beautiful during the fall and spring. There are many places to shop and dine in this area.

Very good Courtyard hotel and great location! This area has several dining options, a 7-11…read moreconvenience store, & other shops within easy walking distance in a nicer updated area near Rowan University. The hotel is comfortable, but needs larger TV's in the rooms and an updated layout so the TV isn't awkwardly "off to one side" at angle from the bed. However, the staff and overall experience at this location makes it worth a repeat stay, which this trip is. If I'm in the area again & rooms are available, I will be back.