Comfortable mattress, clean room, carpet floor, nice bathroom. Very compact bedroom. Good review…read morefor an inexpensive inn.

Booked a trip to NJ to visit family in the area. Being cheap, flew Southwest, booked a car through…read moreThrifty and then wanted a place to get away in case they drove me nuts. Through one of the plethora of travel sites (rhymes with booking dot com) found this place. Prior reviews, not so good. Location, not so good. Yelp. Ugh. Okay, so why did I stay there? Thirty bucks a night. The next one up was at least fifty. If push comes to shove, impose on the relatives. Heck, I slept on the floor in SeaTac. How bad could it be? Well, the connecting flight was delayed (weather related with 6+ hours hanging in DIA) and I didn't get to PHL until 3AM. Wound up in room 110 in November -- Friday the 13th. Good: Heater worked. Blankets were fine. Parked right in front of the room. Didn't have to wait long to sign in and crash. It was quiet. There's a full sized LCD TV. Bad: No coffee in the morning in the room. Yes, $30 a night and the worst thing was there was no coffee in the room. Okay, NJ water sucks but what do you expect - buy bottled. For the price (Grand Cypress in FLA, Montbleu in Tahoe, Extended Stays and cheap motels) this is definately *WELL* worth the money. Seriously. $30 a night. It's quiet you don't get bothered, the beds are comfy and the TV works. But no coffee. Room 110: Non-smoking, not one of the jacuzzi rooms. Two rooms away from the office.

This was a good stay. It snowed overnight and I was impressed how quickly they plowed and iced the…read moreparking lots so when guest got up the next morning it was clear. The room was decent and spacious. The hotel was able to accommodate by brining a pack and play to the room. Overall, my family enjoyed the stay at SpringHill Suites.

Overbooked is the first night and sent us to a lesser hotel. On our return we were put in a room…read morethat was obviously under construction. I alerted the front desk, but was told they are renovating. We were missing 2 paintings on the walls, masking tape around fixtures, mirror in bathroom under construction and dust everywhere. Bathroom door would not close. We never got housekeeping in the 3 nights we were there and were told they were gone for the day when we requested. We were also told housekeepers only come every other day without any notice. Will not be staying here again

So let's start with Customer Service: that deserves a 4 star. We tried booking a room online…read morebecause we were going to be in the area for my husbands aunt 60th birthday. He had stayed there 4years back and said he had a good experience. So when we tried booking online the hotel was full for the evening and we decided to call. They were very attentive and were able to get us a room for the night. Yea we got! At checkout staff was nice as well. The actual Hotel gets a 2star on appearance. First the rooms look very run down, the room we had faced an abandon mini golf course which grass looked very over grown and when we looked towards the back of the hotel there was a weird kids pool. The smell of the hall way was of pure cigaret in a no smoking floor. The wall paper had some weird stains on them and it was pealing. The corner wall on the top right of the shower had some mold stains. The room was not even clean properly because we found a champaign top from the previous guest I think. The bed sheet had a burnt on it and there was a yellow thicker quilt which felt hard like wool material. TV was very small and we only had like 5 local Channels to select from. My husband was very disappointed to have seen the hotel go from a 4star hotel to a run down 2 star.

Booked this hotel online for the Thanksgiving holiday. Stayed for 3 nights (Wed - Sat) because it…read morewas the closest hotel to where our family was staying. Pros: closest hotel to family Cheaper than hotels further out Cleaning staff changed towels and trash daily even when we told them we didn't need turn down service Check-in and check-out was quick and smooth WaWa gas station next door (best thing about this hotel) Cons: Hotel smells of an old mildew musk Carpets are dirty and grimy Nonsmoking rooms smelled heavily of smoke Windows were cracked open upon check-in to air out the musty odor Beds are rock hard, feels like two box springs, one on top of the other Pillows are very mushy and too soft unfortunately, barely provides neck support even when you fold and double them over two times Shower had hairs in it upon check-in Walls are extremely thin Had to buy a Febreeze air wick plug in to rid the room of the odor, bought shower and tub cleaner to re-clean the showers. Bottom line I guess, you get what you pay for. *Was gonna go with a one star rating, but it gets an extra star due to the WaWa gas station being next door.

Pros Clean room Newly…read morerefurbished Gym small but had a working recumbent bike and an ab ball Good breakfast Cons Construction in front Didn't give water at checkin had to go down later and get it. No one was at front desk. Got 2nd floor No housekeeping the first day Loud HVAC TV not many channels Couldn't get cc on TV Clock in gym broken Room door didn't close by itself.

Two stars because the woman that took care of of the breakfast bar had it immaculately clean and…read morefully stocked for breakfast! She was so nice and friendly. I checked in at night. Front desk clerk was outside having a smoke so had to wait a bit for him. Parking lot was completely full with not enough handicap parking. Rooms appear nice but the mattresses were on top of a ghetto metal holder and the mattress didn't fit (it was too small); causing the mattress to slide all around when you moved. Because of this metal holder, I hit my shin and legs on it every time I got up or walked around the bed. Air unit in room was extremely loud! Sounded like an airplane was in our room. Doors slam pretty loud with zero effort so we heard doors all night.

I rarely leave negative reviews, but our experience at the Holiday Inn Express was unacceptable…read more During our stay, hotel staff threw away our food and personal items without permission. What made the situation even worse was management's lack of accountability and failure to provide any meaningful resolution afterward. Instead of addressing the issue appropriately, we received dismissive responses that completely ignored the inconvenience, cost, and frustration caused by their actions. As paying guests, we expected basic respect for our belongings and far better customer service. The way this situation was handled showed a serious lack of professionalism and concern for guests. Based on this experience, I would not stay here again and would caution others before booking.

Stayed here for work. Free parking…read more Hotel room was cozy and spacious - King Heated pool, gym, free breakfast in the morning

Absolutely stunning! Property was manicured, well kept and rooms were very clean. House has so much…read morecharm -- inside and out. Breakfast was delicious!!! Hosts were kind and welcoming. Will definitely recommend!

A lovely, warm environment with wonderful caring hosts who are always concerned about you having…read morethe best possible stay! All beautifully decorated, with wonderful, delicious breakfasts, in a relaxed atmosphere. Highly recommended!

We stayed in room 131 to await the birth of our grandson and got 28 bedbug bites with the added…read morebonus of bringing them home and the major concern that we transmitted them to our son's home with a newborn and toddler. The hotel has been unresponsive and has not returned our phone calls. Book somewhere else unless you want bedbugs.

This hotel is probably wonderful for those without disabilities but for people like me absolutely…read morenot. The bed is so high off the ground I can't get in, so ill be sleeping in my wheelchair tonight. The tub is lower but there is not a built in shower chair, oh no, they have a rickety commode. I'm plus size you should see this thing, I'm not getting on it. Oh the entrance to room is so small you have to back in and you can't get your wheelchair into the bathroom. Thank God I can use a walker or else I'd be going on myself. The room is so small I can not access the whole room, I can't get to fridge or microwave. I don't understand why people think you can slap some bars up n put a riser on a toilet seat and call it accessibile, its really frustrating. I paid money to come sleep in a wheelchair. Not cool, these places need to do better. Given a 2 because they tried.

This Hotel is amazing!I stayed here multiple times the service was amazing and staff very…read morenice.thank you to Dana Henderson who helps out so much this hotel is a great stay in Rowan university campus it is so beautiful during the fall and spring. There are many places to shop and dine in this area.

I normally avoid making bad reviews, but travelers need to know about this location. In 4 days,…read morethey never stepped into our room. No refresh, no bed making, no garbage removal, no coffee, no fresh towels, NOTHING. I understand that we stayed over Thanksgiving, but 4-night stay and not a single refresh??? We made a request for a room refresh on 2 separate days, and NOTHING. I also made the reservation with a note for a featherless pillow, which did not happen. Then, I requested a featherless pillow onsite with the front desk, and NOTHING. I had to take the sheet off the bed and wrap the pillow with it to avoid waking up with a headache. We have family that lives close by, but I will now travel farther to avoid this hotel.