Booked 1 night to attend a concert at a local venue. The staff were friendly and welcoming. Our…read moreroom was clean and comfortable and we had a beautiful view of the river. I recommend adding the parking to your stay, it is in a secure parking lot and can only be accessed with your hotel room key. The hotel itself isn't located in the best area but we didn't have any plans to venture outside of the hotel besides leaving for the concert and returning for the night. It was a great location and decent pricing if you're looking to stay somewhere prior to a concert at a local venue as all of the hotels around the venue were priced significantly higher.

The hotel was descent except for a few things. I stayed in room 702 and the room noise was…read moreterrible. I could hear EVERYTHING outside the building. I was pissed about that. Also the thermostat and temperature control were terrible. Either it was too warm in there or too cold and stuffy. The thermostat wouldn't shut off the temperature like it was supposed to. Also I was here for a family reunion and we had our own buffet outside of our conference room. But I feel like the hotel was being cheap with us because we didn't have the same items as the main buffet at the restaurant. For example, the main Buffet served potatoes, but they didn't give us potatoes. And my experience at any hotel whenever there's a group that has their own Buffet outside of a conference room is that It's a mini version of what they have at the main restaurant. Lastly Amoya the front desk lady was rude , unprofessional and ignorant. She was combative in front of my family members about a water I was supposed to have complimentary as a honors members but she didn't treat me like a honors member. They get 1 star mainly Because of her

I loved my stay at La Quinta inn . Check in was quick , Victor at the front desk was extremely…read moreaccommodating and help made our stay more pleasant . We had an issue with our room and fixed it quickly . The hotel has a pool and free breakfast which was a good bang for your buck when traveling with family . The breakfast was hot and had a good spread one of the best I've seen for free breakfast . The pool was small and wasn't heated but my children still enjoyed it . There is a gym but I didn't use it and it next door to funplex if tou want to visit there . I would absolutely return for another staycation at this hotel . Thank you victor for making your stay so memorable

I stayed here one night and it served its purpose. Check in was quick. We were given a room on the…read morefirst floor. Not ideal but it was fine. I got the deluxe room. It was very spacious. There room had two TVs, a mini fridge and a microwave. It's been ages since I've seen a microwave in a hotel room. The bathroom was equipped with Dove products. The room was clean and the bed was comfortable.

Awesome hotel in a great location. We chose this hotel because we wanted to be close to…read morePhiladelphia but not directly in the city. This location was perfect. It is only about 20 minutes outside of Center City Philly, but feels a world away. Tucked away in a quiet location near a windy road surrounded on both sides with green trees everywhere. The hotel sits right on the Schuylkill River and the parking lot has an industrial look with old steel beams above it and an old railroad track near the hotel. There is also the Pencoyd Bridge which allows you to walk across the river and the Cynwyd Heritage Trail which is a roughly 2-mile trail along the river. Really beautiful setting. The interior of the hotel is nice, modern, and clean. The room was great with a full kitchen and the high ceilings (11-foot?) made the room feel very open and spacious. The beds were comfortable as well. There are two restaurants directly on the hotel premises. Lark and The Landing Kitchen (TLK). We did not try Lark but we ordered food from TLK twice. They have a small menu, but offer enough variety. The TLK burger was one of the best burgers I have had. The smoked turkey hoagie was solid. I would have liked to try the breakfast burrito but that will have to wait until next time. The hotel offers free breakfast from 6:00 - 9:00 a.m. and it was actually a very good breakfast. All your standard options like bagels, muffins, fruit, breakfast potatoes, eggs, bacon, coffee and juices. They also have waffle makers; the kind where you pour the batter in yourself. There are only two things that prevented this review from being a 5/5 star rating. The shower is very roomy but only half of the shower has glass, the other half is wide open. This made the water from the shower pool on the floor right outside of the shower where there is no glass. Not a huge deal, I just put a towel down. The other thing is that room service came into our room and emptied our trash cans but didn't do anything else. They did not restock the toilet paper, did not make the beds, did not provide clean towels, did not do anything else besides empty the trash cans in the room, which I thought was kind of weird. With that said, we loved our stay and it was the perfect location. We would like to go back and visit again soon.

Great visit to the Residence Inn at Bala Cydwyn for a mini Philadelphia getaway…read more While looking at various hotels in the Philadelphia area, including the downtown area, I saw there were lots of options but many only offered small rooms and charged upwards of $60 per night for parking. Others utilized parking garages "in the area" that were not connected with the hotel and I had some safety concerns with that. I have always enjoyed staying at Marriott's Residence Inns and saw that this one checked all the boxes: good reviews, free parking, free breakfast, fitness center, within minutes from eating options and only 15 minutes away from downtown Philadelphia. The immediate area of the hotel is unique in that it is surrounded by iron works and the hotel builds on that theme with some lovley decor throughout its space. The hotel is right off the Schuykill River. There is a great walking/running trail alongside the river there as well; the Pencoyd Trail. That entire area is separated from the rest of the town by I-95 and some train tracks...very safe and quiet. Check-in process was simple. The lobby was well-maintained with some business-center style computers off to the side. We ended up getting a studio suite with one king bed, sofabed and a kitchen. The room was great...the full-sized refrigerator, kitchen, microwave, iron, ironing board and large TV with adequate channels (including HBO) are always appreciated, especially when traveling with the family. The TV also allows you to sign into a few streaming apps, including Netflix, Youtube and Amazon Prime. Clean bathroom with good water pressure. Efficient climate control in the room as well. Quiet rooms...we didn't hear much outside noise. Ice machines were seemingly on every floor. There are two restaurants at the hotel...one is casual and the other a bit nicer. Hot tea and coffee, iced coffee, water and cookies are free and available at all times in the lobby. There is a "marketplace" shop that sells snacks and drinks in the lobby as well. There is an adequate fitness center, nice-sized pool, a game room (a few games) and a lovely lounge area with a fire place. The lounge area is a quite big and had some great soft/lounge seating throughout as well as lots of board games. A nice place to kill time before check-in or after check-out, or just relax. The stay price was a bit higher than some other options, but the extras and conveniences make up for that. All staff we encountered were friendly and helpful.

Stayed with the family in this hotel for three nights and four days. We wanted a room that was…read morelarger than a standard hotel room because there were four and we were staying for three nights. The room was clean, well lit, updated, and comfortable. It included a mini fridge, a stove, a microwave, a small closet, a large bathroom, a table and chair, and a sitting chair. The window treatments were well chose, worked well, and worked effectively at keeping the room dark in broad daylight. The air conditioner worked well and the room was comfortable. The bed and pillows were also comfortable. The shower was nice and it had soap, shampoo, and conditioner fastened to the wall. We swam in the pool once and had a couple drinks, which were readily available from the lobby's grab-n-go section. The staff were friendly as well. We slept through breakfast everyday, so we didn't get to try that. But so many wonderful food options nearby, that didn't both us one bit. Very nice hotel. Very nice staff.

Stayed at Element Valley Forge and had a wonderful stay. The property was clean, modern, and…read morebeautifully maintained. The lobby was bright and welcoming, and Wynter at the front desk was friendly, professional, and made us feel right at home The room had a full kitchen (microwave + full-size fridge), which was a fun bonus; Wegmans is only about 3 minutes away. They also offer happy hour from 4-6 PM with fruit and cheese, plus complimentary breakfast. Breakfast was one of the best we've had at a hotel: fresh egg bites, made-to-order breakfast burritos, fresh fruit, plenty of bread options, and good coffee and tea. The pool was clean and warm, the room was spacious, the bed was comfortable, and the shower pressure was amazing. Great location near shopping and a very comfortable stay. Highly recommend it. There is a $12 overnight parking fee added to your room.

I booked a room at the Holiday Inn at Drexel Hill for my handicapped sister well before a…read moreforecasted major snow storm. I had investigated this as a resource doing pre-planning so that I could pay for it on my credit card weeks before the event. I live 70 miles away and, in a blizzard, if my sister lost electric, I would not be able to help her. I hired a friend to take her to the hotel I had paid for and she was turned away on a technicality. I pleaded for a reasonable accommodation for the handicapped based on the fact that I would pay for any incidentals with my card. SHE WAS TURNED AWAY! I complained to the sales staff and asked for compensation which was denied. I asked to speak with the manager. I left a message and six days later the call has still not been returned! I will only due business with a chain that takes better care of those with disabilities.

Probably the quietest HIE that I have ever stayed at. Located a convenient 5-10 minute drive from…read morethe Blue Route (I-476) in Drexel Hill. As you approach you might think why is this hotel in a rural neighborhood, but don't worry, it's nestled in the back immediately adjacent to Indian Rock Park. Tons of parking. You will be greeted by welcoming and friendly staff in the large well-lit lobby joining both the on-site restaurant and convention center. My room was great, thanks for the upgrade!. Two room suite with two queen beds, well-lit and spacious bathroom, walk-in shower, kitchen area, and living area. Living room has an awesome rolling desk for catching up on emails. I come here often for conventions and have never been disappointed with the experience. I only have one complaint, I drive a low car and the speed mountains in the parking lot are excessive.