The long story short is that Ali was incredibly helpful (and patient) and I will be getting my…read moretaxes done with her forever now. I was putting off doing my taxes because I had too many documents that I don't know the name of or how they work. I use turbo tax every year and every year turbo tax gets more expensive and my return gets lower, so this year I figured "why am I going to pay over $300 for a bad return?". So I asked Ali what I can do about it because I work near her business and she told me "let me see". Less then an hour later, my taxes were filed, I got 3x the return I was expecting, I paid significantly less then I would for turbo tax (I DoorDash time to time and TurboTax charges you 2x because you are now an "independent contractor"), and I feel like I even walked out understanding the forms a little better. Honestly she's great, the office is really nice, the parking and accessibility was great, and even the other staff were very nice and patient with me trying to explain what forms I had and didn't have. 10/10 will go again next year.

The President/Owner Aldiva is one of the most trusted people in my life. Not only has she given me…read moreextremely solid financial advice but she has personally gone out of her way to help as many people as she can. I have seen very few people in the world like her, and I AM confident in her ability to assist you with your needs. If she can't find the answer in home, she will find you the resources and freedom that can. Highly recommend!

So, I needed a loan but honestly didn't know how to go about it. I tried to get info over the phone…read morefrom my bank but they made me feel really dumb and it gave me a lot of anxiety. When I walked in here I was a bit nervous but Pamela helped me and she was soooo helpful! So so sweet and answered all my questions. It was much easier than I thought and she made me feel less anxious about the whole process.

Love the girls here, always helpful Professional and they…read moremake it easy to come back.. Thank you

Johanna was very helpful for me and my husband filing for our first year se habla espanol y todoread more

I went to Del Valle taxes services for the first time and everyone in the office was helpful. Mirna…read moreprepared my taxes and was on point with explaining everything to me. I say she was helpful with me because unfortunately I have to pay back this year which is my first time so I was a little confused on what I needed to do, but with her assistance I was ready and well informed of how to go about it. Thank you Del Valle Taxes (Mirna)

i would like to give a shout out to valley oak credit union for this is my first auto lender and…read morethey are GREAT. i mean i did a good job myself making on time payments, but regardless of all that, the ladies in the bank are very friendly and always treat you like a good friend. i actually started a CD after a couple of years of opening my auto loan but before that i didn't know much so i would ask questions that would seem foolish to others (being it was my first time and i was interested in becoming more knowledgeable over all my accounts). they have an online application that is user friendly and easy to navigate, i have also contacted them over the phone and if the bank teller i wanted to speak with wasn't available for the day after leaving a message she would definitely get back to me later that day or some time the following day. They offer good RATES for car buying, they also have other offers like (CD) certificate of deposit (which i have, rates vary every where), and other banking offers such as first time home buying which i have not yet experienced but after my car buying experience with them i do look forward to maybe working with them to make my first home purchase best part is they are local in Tulare county

Valley Oak is the only brick and mortar in their coop in the area. I went in to open an account and…read morepay a car payment. The reason I came to them is because Both my out of area/state credit unions belong to their coop. They couldn't look up my info to pay my car payment and refused to open me an account. I have no use for them and don't recommend this bank.

My husband and I had a horrible experience with Erin Soares tax preparer at JLG Tax help. We own a…read moresmall local business in Visalia, CA. We paid $1,500 and was guaranteed help with our business and personal taxes. All we received were promises and no solutions. Her excuses were she was busy with bigger clients and did absolutely nothing for us. We had to resort to another tax preparer and pay another fee. I would hate for another small local company to spend the money we did for no services or solutions. I heard her father Daniel was great but please do not waste your time or money with Erin Soares.

Joe takes on your tax issues with the I.R.S. with expediency, diligence and a high degree of…read moreprofessionalism. He is very knowledgable about tax laws and will communicate with you as to what needs to be done to resolve your issues. I would highly recommend his services to anyone needing help with an I.R.S. tax issue! Thank you Joe, for helping me with the I.R.S.!-they are a tenacious bunch! Joe will advocate for you and find a solution!.

Brian helped me with my life insurance plan and I was very pleased with his services. He…read morespecializes in life and health. Very knowledgeable and always available to answer any questions you may have.

Karla and Isaac are so nice and helpful. When I went in…read moreKarla explained to me everything about the policy with great details. If I ever have a question I just give them a call and they have the answer. I would really recommend them to everyone!

I Love Fast Credit Union because they truly care about their customers and the employees are all…read morerespectful, kind, and enthusiastic about their job. Glad to be a part of such an amazing bank for 14 years. I always tell everyone that my bank is the best & will always stick with Fast!

I've been in contact with Fast CU for several days now trying to resolve an issue with my card, and…read moreI'm extremely disappointed with how things have been handled. At one point it seemed like we had found a solution, but nothing has actually been fixed--and now I'm once again without access to my own card. What makes this even more frustrating is that no one has been able to clearly explain what's going on. My card keeps autocorrecting to an expired date, which prevents me from using it while I wait for the replacement. Every time I've asked for clarification, I'm met with uncertainty or inconsistent answers. I've tried to get in touch with Ellen, the EVP, hoping someone at a higher level could actually help, but I haven't been able to reach her. At this point, I'm out of options and extremely dissatisfied with the lack of communication and support. I'm posting this in hopes that Fast CU takes this seriously and improves how they handle situations like this, because the experience so far has been unacceptable.