Great office greeting and welcoming. Wonderful people who handle your care. Athena has a variety of different type of qualities of care for the whole family trustworthy care read more

They check you in outside in a makeshift booth. You stand outside while someone takes your information. The office is rundown & there is no parking. I was shocked at the set up. I'll be going elsewhere in the future. read more

Older office. Very choppy lay out. There is no wipes or hand sanitizer available. Restrooms were out of toilet paper and considering they require you to leave urine in a cheap cup that is open basically similar to what you would mouth wash u would think they could at least be on top of bathroom and over flowing trash. I. The rooms the labels are computer paper just printed and taped on. Therefore it makes them not cleanable. So far each time I come they expect you to arrive early only to wait more than half an hour past your actual appointment time. Parking is atrocious!! read more

Athena Medical Group - Labels are just printed paper and are not wipeable. - Pediatricians Near Me - Salinas, California

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**DO NOT RECOMMEND ** To start off with, this place is not up to par in my books when it comes to patient care , communication with the patient and doctors that dont seem to care about getting to know the patient what so ever. Examples that we delt with My significant other and i are having our first child so this was our first choice due to having known people that went there in the past and not had any problems. So we gave it a shot. First thing I noticed was the office is super run down and not very welcoming. You kinda want that feeling when you walk into a doctors office that will ultimately be delivering your child. Also when it came time to view baby for the 2nd time via ultrasound. I noticed the tech thats in charge of ultrasounds was super rude. She just flew through the ultrasound with out any real care in the world to stop, and explain what we are seeing. Next thing that really annoyed me about the place was that they would send medication to our pharmacy without calling us to let us know what it was for only to find out from CVS that "our prescription is ready" *side note once we left this doctor shortly into our 2nd trimester we pulled our records and there was medication that was prescribed that we never even received or needed!* Im not to sure if this is normal in ob doctors (didnt have to do this at our new doctors) but once we had our first appointment they made us sign a release of any kind of lawful act towards them just incase there was any kind of medical malpractice. To me thats saying we don't know what we're doing! All in all skip going here. Take the time to find a good office that welcomes you and have doctors that take the time to answer your questions with some sort of knowledge behind it, and also get to know their patient! Not just treat you like your just a number. Also new doctors office in monterey informed us on stuff that this place missed. Such as tests that didnt get done during blood work. Updated 2-7-19 Just found out they neglected to actually do a complete 2nd trimester blood screening that the new doctor picked up on that Athena yet again MISSED! read more

I was late to our appt. but I called to give them a heads up & they were very kind & generous when my kids & I made it to the office for my son's checkup. Nurse practitioner Josie was very sweet & professional, and very charismatic with my kiddos which I find to be rare. The ladies up front were very sweet too & answered all questions I had very happily. I'm really pleased with the service here especially because I know how frustrating it is when patients are late for their appointments. Great service & people here! read more

The atmosphere at Athena's Medical Group is so kind and welcoming. All the employees there go above & beyond helping their patients which is something at lot of clinics don't have. I wish there were more clinics like Athena's Medical Group. I definitely recommend people here :). read more

I'm a first time mom and went here for my appointments. I wish I had followed my instincts and switched providers. Not only did they read my glucose test WRONG, but they also drug tested me without letting me know just because my heart rate was increased at one appointment while I was 8 months pregnant. I only found out because I got the bill and results in from the lab. Absolutely terrible, terrible providers office. I tried calling multiple times to talk to the office manager to make complaints but they never called me back. They have no regard for the mother's health and have traumatized me. If there was a way to give them less than one start, I would. Do NOT go here. read more

Don't recommend going to this location for care. The doctor was an hour late, very unprofessional. Then while having my appointment she was very rude and insensitive the point I wasn't comfortable with her so I left. I was told I'd be reimbursed for my appointment and come to find out that was a lie. I recommend going to a place that is more professional than this one and with doctors who actually care about their patients. read more

I've never left a bad review but want to warn people. They are terrible with communication, don't answer phones, return calls, or refill prescriptions. They switched providers on me without ANY notice. One person I did get ahold of was sooo rude (one of the Salinas offices I got pushed to). She shouldn't be near a phone for a business. Dealing with them is such a headache. If you have better things to do with your time other than chasing them down (and being treated rudely once you do get someone on the phone) then don't go here. I switched providers. Too bad management doesn't organize the communication system and take people off the phones if they can't be nice. Poor customer service. read more

do not recommend. Doctor was shaming me awfully in front of my grandma and was telling me my rash was least important (even though i explained to her this was the only reason why i was here and how it was hurting me) but she wanted to give me referrals for things that didn't make sense. she had no clue how to handle her patients needs. read more

*WOULD NOT RECOMMEND* Would give no starts but thats not an option. The only good thing about this place was the doctor my daughter was seeing, she was friendly and listened to all of our questions and concerns and was very knowledgeable. The girls in the front seem to always be in a bad mood and not friendly when answering questions or on the phone. I had an appointment set up for my daughter three months in advance and they decide to call me 3 days before her appointment to have me reschedule, finally got through to them and asked why it needed to be reschedule and they said the doctor she was no longer wasn't practicing there any longer (not a big deal) but you call three days before and leave a message not saying why I need to reschedule or let me know that my daughter will be seeing someone new or who this person even is. The girl on the phone was so rude and didn't give me any information and would only respond to my questions with "hmm" and "mmhmm" .Then after that The only thing they had available was more than a month out! They really need to get their stuff together. The soonest you can get an appointment would be more than a month out from when you're making it. read more

I dont recommend Dr. Khieu or this medical group. I schedule an appointment with Dr. Khieu but was seen by a Family Doctor (who was out of uniform - wearing a hoodie and uggs). I explained to them that there was a mistake and was originally scheduled be seen by an OBGYN. yet, they still charged me for the visit, made me reschedule, and charged me for a new patient fee. I was only in there for 5 mins and even told to the Family Doctor what I had and what my last doctor had recommended, yet, she charged me as a diagnoses. In the end, this is a business. And they dont care about their patients, they just care about the money. read more

After being transferred three times to be set up as a new client, I realized perhaps this isn't the clinic for our family. I have twenty years in customer service experience, and athena's front line has ZERO read more

Ive never left bad reviews before but ive had the worst experience here. I had been coming here for my first pregnancy and continued to come up until i was 7 months pregnant. The receptionist were incredibly rude and were always in a bad mood. The ultrasound technician was also rude and when i wanted clarification on wether or not my baby was a good size or things of that nature she'd remark with either sarcasm or make it seem as though i had asked a ridiculous question. Not to mention after 5 months of service i was told my insurance wasnt covered by the facility even when i actively showed them my insurance card with my co-pay at every check up. They had misplaced my first prenatal screening and i didnt recieve a refund of my co pay considering they claimed i was never on record for showing up? I would constantly get phone calls throughout the day about my payments on the bill that accumulated after being told my insurance wasnt covered, and the care i recieved from the doctor always seemed rushed and i didnt feel as though they cared about the patients, only the money is what they were more worried about. Had to switch care providers and honestly the comparison is night and day. read more

I have never been in an office that's so filthy, everything was sticky, the exam tray tops were spotted and dirty, used suture needles and string on the floor in the exam room, the carpet and floors were stained and unclean. My dogs vets office smelled better. None of the business cards rang a working phone number to the doctors names that the certificates hung on the walls. I would never recommend anyone ever use this office or this medical group based on what I witnessed yesterday. Their substandard service should be shut down and I'll be looking to report them to a higher authority than yelp! read more