I'm in here once a week. When I enter the store they warmly greet me by name and retrieve my…read moreclothing. Everyone is always so, so nice and engaging. The dry-cleaning prices are still affordable and reliable - I ask for stain removal or light starch - they're making note. And where else can you grab a donut and mail a letter in the same strip mall? :)

Despite other reviews of this place, I am always taken aback by the rudeness of the women who work…read moreup front. Today like always...rude! I do however keep coming back for the great dry cleaning services.

Super frustrated because this place was recommended to me by a friend who has been coming here for…read more25 years with no issues. I brought in a military dress uniform, a dress, and a cape. I needed the dress hemmed a couple inches and the rest dry cleaned. I received a quote for $275. I thought this was high but I stuck with it because of the referral. I also couldn't communicate with the gentleman because his English is very poor. I picked up today and I wish I never dropped off. I'm unsure of the state of the dress, nothing was glaringly obvious. The cape was dirty yet I dropped it off brand new still in the original packaging. I pointed it out but again, could not communicate with the gentleman. The uniform is what I am most disappointed about, as the jacket had hair all over it and the white shirt has black fibers all over it. When I pointed it out, he gave me a $10 discount. I dropped a few example photos. This is completely unacceptable, especially for the price I paid. Not sure if there's anything to do, as I am unable to communicate with the only person who seems to work there. Very sad Update Tried on my wedding dress and it's also dirty on the bottom. I had it hemmed and it was done incorrectly. Steer clear if you need anything important done!

I've been reluctant to post a negative review on a small business, but the lack of professionalism…read moreand emphasis on arrogance I've received, after their SECOND mistake, needs to be acknowledged. I've used Carney Cleaners for a number of months and had the privilege of working with a very nice Asian/Korean woman. I apologize for not being able to be specific. I've hand delivered my clothes to her every time and in turn picked up exactly what I dropped off. However, within the past few months she has not been there, and I've been forced to deal with an Asian/Korean man whose English is less acceptable. A little over a month ago, I picked up my dry cleaning, only to go home and realize that my shorts were not included. Being that I only live a mile away, I went back, brought this to the man's attention, and gave him an opportunity to locate the items. After I left, he called me approximately an hour later after having found them. Great! However, this should have been a sign. A few weeks later I picked up another set of clothing; however, when I went home I learned there were three shirts missing. My next available time to visit, which was the follow week, I went back and brought this to his attention. Deja vu. However, THIS time he arrogantly insisted that I picked up the clothes. I told him that he was mistaken and explained exactly what was missing. He looked around briefly and continued to utter, "You pick up, you pick up!" He showed me white slip with nothing on it but a total. I told him that I was going to go home and check one more time, which I did. I checked my closet and laundry room; however, found nothing, which I anticipated. I found pictures of the shirts online, printed them out for him, and went back. Upon my return, he grew more frustrated and repeatedly yelled, "You pick up, you pick up!" The end result is that I am now out of 3 shirts for $275 because he misplaced my clothing, AGAIN. First time shame on you, second time, shame on me. I encourage everyone to use a more accurate and humble dry cleaning service.

Awful company to do business with! Very petty and vindictive. Took to long for delivery & never got…read moreback what was sent out.

From the owner: M.I.T. drycleaning and laundry will provide free pick up and delivery for commercial hospital…read moremedical laundry towels gowns sheets blankets lab coat scrub cleaning pressing or any type of alterations. Residential laundry from wash fold dry to hand finish table linen area rugs comforters blankets wedding gowns alterations dry cleaning we will provide the best schedule that fits the customers needs.

I have been using Kim for a very long time... it started with Mr Kim .... Then his niece now the…read moreniece's daughter... the work is top standard ... when the require job is complete it looks and feel better than when I brought the item.. outstanding and quality work on everything I had needed.. and I tried other places nothing can compare to the quality of work on dresses suits jackets I give them a10 stars ******

Penny: After the terrible fire in my condo building and then the insidious smoke damage throughout,…read moreI was blessed to have had Harford Cleaners take responsibility for cleaning my exotic rugs, a process that restored their vibrancy. So very pleased am I, and so thankful for the excellent job done by Harford Cleaners. Ciao, ciao, JMB

If I could give zero stars I would damaged my fiancée custom jacket days before our wedding. They…read moredon't know what they are doing at all!! Avoid them at all costs

I was extremely disappointed with the alterations I received from Betty Brite Cleaners. I brought…read morein my suit for hemming the pants and jacket sleeves, as well as taking in the jacket side seams. They claimed to offer professional and expert alterations, but I do not feel their work met those standards. The sleeve cuffs ended up wiggly and unevenly stitched. It looked like they were done by an amateur who did not care about the quality of their work and went too fast with the sewing machine. The jacket sleeve length did not match my expectations either. I had clearly explained that I wanted the sleeves to show half an inch of my shirt cuffs, but they were still too long and covered most of them. The tailor also did not seem to understand how a men's suit should fit. I expect a business that offers "expert" alterations, to be able to mark up the article(s) of clothing in accordance with conventional fitting practices that reflect what should be a true to measure service. Her ignorance was not only evident in regard to the jacket sleeve length but also in the fit around chest/stomach. The jacket had never been taken in before, meaning it was as big as possible to accommodate as many shapes of men as possible. It was therefore very boxy as I wore it waiting for the "tailor" to mark it up for adjustments. After correcting her regarding the proper length of the jacket sleeves I pointed out that it should be taken in. She said it "looked good" which left me uneasy. I thought I should be able to trust in the presumed expertise of the person I was paying; but her obvious ignorance/carelessness should have prompted me to leave and take my business elsewhere. I left with an uneasy feeling. At home I spoke with my wife and determined that I was correct in not wanting my suit to fit like a refrigerator box and that the side seams had to be taken in such that the jacket formed a more hourglass like shape. This was at least done, though it should have been taken in more. That is also my responsibility though since it was clear I possessed more knowledge of how a suit jacket should fit than she did, and I therefore should have spent more time ensuring that the jacket was marked up properly. I felt like I wasted my money and time at Betty Brite Cleaners. They are misrepresenting their services with their claims of offering professional and expert alterations. These claims are posted prominently around the business, but they grossly embellish the limited skills of their seamstress. Perhaps, I should have known to not take these claims seriously; but such assertions of not just competence but "expert" skill should not require a disclaimer. I would not recommend this place to anyone who cares about their appearance and wants a well-fitting suit.

Went here for years. Always excellent and friendly service. It was not the closest place to me but…read moreit was a much better value than the more convenient cleaners I tried and the quality was top notch.

I went to pick up my dry cleaning last Tuesday but they were closed for Election Day. :-( OK. I…read morewaited another couple of days and went and picked up my dry cleaning. First, if you bring 4 items, you get 20% off! I did not know this as a first-time customer so they knocked 10% off of my total which was unexpected and so kind. My coats were absolutely perfect. They really cleaned up well and I was 100% pleased with the quality of the dry cleaning. YAY! I found my new go-to dry cleaner and it is so close to my house. Thank you Value Cleaners off of Loch Raven Blvd in Towson! :-)

6 months ago I lost my suite and 2 months ago I lost my polo shirt, Today when I pick up my clothes…read moreshe gave me only 5 shirts but when I gave her I count my clothes ,I asked her that I gave you 6 shirts you give me 5 where's my other shirt??? She hidden my shirt back and She brings my other polo shirt which cost $ $135 please don't go over there!!!!

Took a wool suit and pants here for dry cleaning. They pressed my slacks as if they were blue jeans…read moreand now there's a permanent crease on the sides. I didn't think to specify which direction to press them because who does that?

Great service! I had a stain that they removed (not being sure that the cleaners could do it)…read more After the service, I tried looking for the stain, but I could not find it! The cleaners did their job!

My husband had an emergency cleaning for a funeral. He had gone to several cleaners who would not…read morerush or help due the latet nature and with it being so close to the holidays. The woman here was very sympathetic and helpful. We are so very greatful for their help and recommend them to anyone