Moved to Orillia 8 years ago. Bought my F150 there. Had 2 Ford vehicles exclusively serviced there…read moreover this period. Disappointing to learn the my business and loyalty are valued by Thor at $200 or less! Taking my business elsewhere. suggest you do to.

I just wanted to share an Outstanding service experience I recieved from Paul Herbst of Thor Motors…read moreFord in Orillia, Ontario. I recently ordered and purchased an F-150 from Thor and Paul exhibited the finest in Customer Service. Every one my emails and requests throughout the process were handled promptly, honestly and accurately. Paul is a Pro at what he does and will get you the exact vehicle you're looking for with down to earth communication - I highly recommend him!

I will be contacting Audi Corporate office due to Safety negligence by the technician during my car…read moreservice appointment. I am writing to express my disappointment with the service and conduct at your Barrie location during a recent tire swap on Dec 3rd, 2024. The technician, Thomas K, improperly installed the tires on my 2024 Audi Q4, e-tron: 105T tires were placed on the back, and 107T tires were placed on the front, contrary to manufacturer specifications. When I pointed this out, Thomas K claimed he "did not know." Olivia L from customer service was present while I found the issue. Additionally, all four tires were set to 41.5 PSI instead of the required 44 PSI, which technician Prabhjot Saini fixed and not the original technicial Thomas K. When I raised these concerns with Manager Campbell Paton, he dismissed them entirely. I walked away to oversee Prabhjot's work on the tire pressure and, upon returning to request Campbell's name, he refused, stating, "Not happening," and with disappointment said that "you walked away from me while i was speaking". Well, i saw you had no care in the world why would i waste my time at this point. I had to go and check to make sure they put the right tire pressure, this time by Technician named Prabhjot. This experience has shaken my confidence in your dealership's professionalism and commitment to safety. I request an investigation into these incidents, a written explanation of corrective actions, and assurance this will not happen again. Had I not been aware of the correct tire placement and lacked the means to verify tire pressure, this oversight could have jeopardized my safety and that of others on the road. UPDATE: The same technician Thomas K, who installed the wrong size tires and underinflated them was also caught on my car's dashcam saying, "I hate these cars." Those were his exact words. Honestly, I don't feel comfortable trusting a technician who has such a negative attitude toward the brand he works with. UPDATE Dec 4: Matthew Adams General Manager never responded to my inquiry about the issue. The only person that responded was Service manager, Ryan Dermott, with a very generic email taken no further action.

Love this place, always so helpful and willing to take care of any and all customers. I live in…read moreEtobicoke and I find it sad that all the dealers in my are suck and I'm willing to drive out of my way to this amazing place. These people know how to stay humble and get shit done right.

Great stop to get gas, lots of pumps available and parking for a rest (overall at the On Route)…read more Typically I do not review gas stations but the lady here has some attitude. I was having trouble with my card and she complained I'm making her work.....it's your job. Smh

I just picked up my 2021 Chevrolet TrailBlazer Rs I've been dealing with sales representative Adam…read moreMoon and Karlee and I couldn't be happier. COVID limited the personal interaction and I'm not in the area, but in dealing with both of these individuals it was so easy and I felt at ease during the whole process. If you are looking for a sales person that treats you like an old friend, Reach out to Adam Moon and I can assure you, you couldn't be n better hand. Thanks Adam

Do not bring your vehicle here for service! They botched my fuel injectors on my Silverado, had to…read morebring it back for them to fix a second time because they couldn't do it properly the first time. Also botched my bumper replacement, broke the wiring on one of license plate lights during replacement, then tried to say it was like that when i dropped it off. I had to call gm Canada and complain to get them to fix it. They did but what a hassle. Save your time and money, take your vehicle elsewhere for better service

My SUV broke down when visiting Jackson Point recently. Had it towed to Andrew's shop and he fixed…read moreit quickly and properly. Kept me informed via text during the day which was helpful. A straight up old style auto shop. No BS and good service.

I live in the area, was looking for a mechanic after I tell you i stopped at this shop so Glad I…read moredid. they are new just starting out Andrew was great from the minute i walked in and his mechanic Raylee ( I hope I got he name right) yes the lady is a great mechanic they got my car going they talk to me like a human being not like some dummy they didnt try to sell me anything that i did not need, they never try to sell me part i didnt need you never see that now a days everyone is out to get you SO HAPPY I FOUND THEM , MY CARS ARE NOT GETTING FIXED ANYWHERE ELSE and they remembered my name WOW Come on people bring them some business you wont be dissapointed

New gas station in town by no frills. It always has the lowest gas price in town . The convenience…read morestore has good deals on drinks and snacks.

Tips: - This store has Polar Pop, Froster, and Swirl soft…read moreserve machines. - The gas station is also a Circle K. Since it's not an Esso station, you can't scan your PC Optimum card to earn points. I was in Orillia yesterday for an early dinner. I saw this Circle K on my way to the restaurant. After I was done stuffing myself silly, I drove over to this Circle K to redeem a coupon. This Circle K is next door to a McDonald's. Both the gas station and convenience store are branded as Circle K. This area rarely has an Esso gas station with a Circle K convenience store. I had a coupon for a free medium Polar Pop. I was pleased to see that this store marketed itself as the Thirst Shop. Yay! I find that in the greater Toronto area, if a Circle K has a Tim Hortons as part of the store, the Polar Pop and Froster machines have disappeared. Sad. This Circle K didn't have a Tim Hortons. It was large and spacious, with everything that I could ask for and more. Egg salad sandwiches. Fruit. Reese's products. Pop. Beer. Candy It had Polar Pop, Froster, and Swirl soft serve machines. I was so happy and relieved! There were a lot of Polar Pop flavours to choose from. I ended up getting Jones pineapple cream soda. I didn't know if this pineapple cream soda was going to taste good. For the first time in my life at any Circle K, I put some ice in my cup, filled it up with a bit of this cream soda, took a sip, and determined whether I'd want to fill up my cup. The Jones pineapple cream soda was delicious. I continued to fill up my cup and got a straw. I headed to the counter and redeemed my coupon. A nice man was putting away items under the counter. He eventually greeted me. He scanned the barcode on my cup. He then went to scan my coupon. The first time didn't take. He had to log in and he scanned the coupon again. Success! I thanked the man and left with my drink. It got me home. I loved this drink a lot. It was great stopping by. I'd return for more yummy drinks whenever I'm in Orillia. (157)

I discovered Penzoil last year when I needed an emissions test for Drive Clean Ontario and decided…read moreto get an oil change too. I have been going back ever since. The guys are super fast and efficient that I never have time to finish the complimentary coffee. I also appreciate that they don't talk down to their female clientele like a lot of other places do. I have the utmost trust in them working on my vehicle.

Decent price, excellent and efficient customer service…read more I needed an emissions test done on my vehicle. I came into this venue, and had my vehicle immediately looked at. Within about 10 minutes, they were done evaluating my vehicle. It did not cost me anything (part of a government program), and my vehicle was a "pass". I'd definitely return to this venue, likely for an oil change and/or any other e-test I might need.