I'd just like to say that Kevin went above and beyond with his customer service. I was stuck the…read moreother day and my car was overheating. He allowed me to sit in his waiting room while my car cooled.. He also helped me with a jug of coolent he even ordered just for me. I will be stopping back in to see him when I am in the area and I will be recommending family, friends and anyone else that I talk to... if that have an issue with their vehicle .... this is the place to bring it! Thank you again Kevin

Kevin Baltzer at Master Mechanic Barrie East told me he put "Garbage Parts" in my Mom's newly…read morebought, used car... an alternator to be specific.. and then he certified it for the province of Ontario... This "garbage" alternator died and left me on the side of highway 400 and a $463 tow bill for my trouble. Yad Dooky at Asset Plus Motors sent me to them and wanted me to thank him for fixing it.(maybe it's fixed, maybe not) Never should've been certified with "Garbage Parts"... Both untrustworthy in my opinion.

The Master Mechanic 412 Dunlop Street West location continues to struggle with the retention of…read more'Qualified Automotive Technicians'. This has resulted in a Significant Decline in workmanship, basic care and control, to ensure quality work is carried out for the patrons who have historically utilized the Barrie West location for their automotive maintenance requirements. It is unfortunate to see the path of steady decline in both Customer Service and workmanship quality at this particular Master Mechanic Franchise location. This has unfortunately left my self and others who were prior loyal customers to look to alternative places of business for our automotive maintenance needs as this problem persists and continues to get worse!

Had gone to this mechanic quite a few times in the past with good service. Last time I went there,…read morei expressed that i believed the fuel injector wiring was having issues, as my check engine light and EPC light was on. I was told by the owner who runs the shop that they checked the wiring and it was fine. Only for me to continue to have problems - took it to the dealership and it was the fuel injector harness. I had multiple fees from multiple visits only for them not to check or repair the issue i had stated. Extremely disappointed, was a repeat customer and will not be going back.

Nothing but good from 5 yrs of oil changes by this company. Fast,…read moreefficient and polite---there is always an upsell component but you have to realize their expertise---- let them change your oil--period.... I have read the numerous bad reviews and feel the company has dropped the ball in customer service---they are not addressing the problem properly. You can turn a negative experience into a +ve if you handle it properly... This is the difference between a corporate and privately owned business... HERE IS MY SUGGESTION OIL CHANGERS---to improve the ratings given...1---refund the money for their oil change 2---give them the next one free 3---if you broke or damaged a part----fix it at your expense... ALL THE BEST ON YOU NEXT BAD REVIEW.----1R

Be aware! Frontline staff servicing my 2020 Hyundai Elantra, without my permission, changed the oil…read morechange interval from 6 months to 4 (the owner's manual specifies 6000 kms or 6 months. I drive on average 6000 kms/year). I started receiving notifications on July 1. The oil was changed on April 1. GCOC took over from Oil Changers several years ago. I had been changing the oil on several of my vehicles since the start of 2000. No more. Very shady and they have the nerve to ask for a tip when I cash out! Will be taking my business elsewhere. There's a Mister Lube on Essa. I might try them out. Vince

this place is great i Called on a Friday about 12 afternoon. they use hunter equipment for all…read moretheir balancing and alignments which is the best you can get . I had my coil overs on my car and they were still able to align my car and raise it as well . Very nice woman at the reception and the mechanic they have is very smart and lets you know about anything small going on with the car without obligating you to purchase. Everything is quality and I have never had a single issue . Family run business very nice place.

Very disappointed. I chose this shop because of its great reviews, but my experience was the…read morecomplete opposite. I booked a wheel alignment after installing new tires, expecting an honest assessment of whether my vehicle actually needed one. The alignment screen showed everything was already within specification before any work began. About 15 minutes later, with no noticeable adjustments made, I was charged **$120 + tax**. It honestly felt like paying for a service my car didn't need. When I asked for the before-and-after alignment report, I was told the system "sometimes doesn't save the initial readings." That explanation was difficult to believe, especially with the live alignment display visible in the waiting area. Honesty and ethics are just as important as technical skills. I chose not to argue because I don't believe in arguing with people when trust is already lost. I work hard for my money, and spending what amounts to a day's wages on a service that appeared unnecessary left me feeling taken advantage of. I won't be returning.

One of the worst place i have ever gone. I addressed issue and explained what i believe it could…read morebe. Guys insulated saying i dont care, i dont know and asked me to book an appointment. There will be diagnostic fees. I asked how much is diagnostic fees, again replied within dont know it could be 100, it could be 1000 and laughed. I believe, I dont know what they are doing. Anyways just wanted to make sure people have actual reviews and not crafted to lure audience.

These Guys are great! My Car was acting up, thought it was the Brake Caliper Broken or Rotors…read more Turned out it was the Links. Dropped the Car off and picked it up early afternoon. Decent price to fix it and Alignment. They could have lied and said my Brakes were bad but they're Honest People which I greatly appreciated! I highly reccomend them!! Will definately be going back.

I went through Canadian tire, and a few other local mechanics. Midas had the part I needed in stock…read moreand was able to fix it same day whereas other places needed to order parts and wouldent be done for another week. Midas was so helpful, as I got my diagnostic done at another location, they only charged for the repair and with no hidden fees. John and everyone that works there are so knowledgeable, helpful and want to help for the right reasons! Highly recommend coming here for future car repairs.

Had a small issue with a rattling coming from under my car. The attendant put my car on the hoist…read more All it was, was a loose bolt on the heat shield. They fixed the problem with a smile and no charge and have a nice day. Excellent customer service. Will definitely return when and if I need repairs done down the road.

We are customers for life! Amazing service, honest, reliable, fair pricing, knowledgeable and…read morefriendly staff. I actually enjoy going for routine service and rare fixes!

Just had my Dodge conversion van in for a steering issue. Have had another shop look at it and do…read moreadjustment to the front end to no avail, still wanders all over the road. It was dangerous to drive. Cory had this problem fixed in less than half a day and my van has never drove so straight, it's a pleasure to drive now. I told Cory he is like a magician. He definitely knows what he's doing. My wife is finally able to drive it. Fast friendly and knowledgeable, highly recommend them.

Dishonest and no integrity. Sold us a transmission that he posted on Facebook market place. When…read morewe went to have it installed it was the wrong model transmission. He told us it was our own fault because when he asked if it was the one we said if it was for the car we specified then yes. It was for a completely different car! When we called to let him know he said it was too bad and it was our fault, but we could return it and buy the correct one for double. All I asked was for my money back for selling something that he falsely advertised.

Broke down at the gas station next door with a 40' RV attached to the truck. We were on route to…read moreanother trailer park 2 hours away, when this occurred. The guys came right out to help the truck get started again. Really friendly and knowledgeable staff. Took about 2 min to access that there was a wire melted preventing it to start. He then took 20 min out of his day to help us out and insisted He didn't want anything for payment Thanks sooooo much. Highly recommended